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Folsom Lake Ford - Service Center
Folsom, CA
1,357 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,357 Reviews of Folsom Lake Ford - Service Center
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October 26, 2024
I took my Explorer for service with Bridgette. She checked for any recalls and had my vehicle in and out of there quickly and efficiently. I was advised of the findings and options explained. She checked for any recalls and had my vehicle in and out of there quickly and efficiently. I was advised of the findings and options explained. More
by JBELL56
Verified CustomerEmployees Worked With
Bridgette Karen
October 26, 2024
The service department is alway courteous and professional when I have had routine maintenance or a specific issue professional when I have had routine maintenance or a specific issue More
by TSBMUSTANG
Employees Worked With
October 26, 2024
My service was quick and easy! Very professional staff! I will be bringing my car back for future services. Very professional staff! I will be bringing my car back for future services. More
by SUSAN_M35
Employees Worked With
October 26, 2024
Had work done on the 18th of October 24. .coolant problem plus oil change Cooliant light came on week later,took bac on the 24th,bridgett took care of problem immediately was very pleased wi .coolant problem plus oil change Cooliant light came on week later,took bac on the 24th,bridgett took care of problem immediately was very pleased with that. i had mentioned bout the big grease/oil foot mark on drivers side rug,ihad also mentioned that on the last feed bac, but was not taken care of,other wise very pleased with service and Bridgett fast acction to take care of coolant problem, they repaced the cap as its seal was bad More
by JIMMYJENECKE
October 25, 2024
The process was great it was on time. The communication was excellent job well done. The communication was excellent job well done. More
by CRAIG89
October 25, 2024
Great experience. James was excellent. A bit of a crush of vehicles so it took a little longer than usual, but worth the wait. James was excellent. A bit of a crush of vehicles so it took a little longer than usual, but worth the wait. More
by TOMPOGACNIK
Employees Worked With
October 25, 2024
I recently had my front brakes serviced at Folsom Lake Ford, and I couldn't be more pleased with the experience. The service advisor was amazing, he demonstrated excellent customer service skills and ensu Ford, and I couldn't be more pleased with the experience. The service advisor was amazing, he demonstrated excellent customer service skills and ensured I understood everything clearly and promptly. The attention to detail and professionalism were top notch. Highly recommend. More
by loretta
Employees Worked With
Nick
October 25, 2024
Bridgett My service advisor is on top of everything for me, she is awesome to work with. Always returns my calls and very seldom does she not answer me, she is awesome to work with. Always returns my calls and very seldom does she not answer More
by NRGELEC
Employees Worked With
Theresa
October 25, 2024
My vehicle had two recalls on it and one was fixed quickly. The other recall does not have a fix yet, so I will bring it back when the fix has been found. quickly. The other recall does not have a fix yet, so I will bring it back when the fix has been found. More
by ALDRIDGE91270
Employees Worked With
Luis Legarda
