Folsom Lake Ford - Service Center

excellent for the warranty work, provided a free oil change, communication between Nick and the parts department needs improvement from the parts department change, communication between Nick and the parts department needs improvement from the parts department More

Jim Z is awesome! I've been experiencing an annoying whistling noise coming from the passenger side door of my vehicle that started shortly after I first bought it. It I've been experiencing an annoying whistling noise coming from the passenger side door of my vehicle that started shortly after I first bought it. It took several iterations but Jim remained persistent and in the end was able to root cause the problem and get it fixed. I've never had a bad experience at Folsom Lake Ford More

Great service, easy to drop off and use the shuttle service and pickup on a work day. service and pickup on a work day. More

James Willis was about the best experience I have ever had at any dealership I will continually be coming back to Folsom Lakeford because of James. I am not a family member or neighbor just a very satisf had at any dealership I will continually be coming back to Folsom Lakeford because of James. I am not a family member or neighbor just a very satisfied customer. He worked with my needs and took care of them extremely efficiently. I have never come out of a dealership as satisfied as I did with James at Folsom Lake Ford. More

FOLSUM LAKE FORD IS THE BEST DEALERSHIP. JAMES WILLIS IS THE BEST SERVICE MANAGER. END OF STORY HANDS DOWN OVER AND OUT! JAMES WILLIS IS THE BEST SERVICE MANAGER. END OF STORY HANDS DOWN OVER AND OUT! More

Sale was quick and easy and staff was great and friendly . I will highly recommend to others . I will highly recommend to others More

Dave was very friendly and professional. Got the job done quickly and efficiently as promised Got the job done quickly and efficiently as promised More

Jay ford was great in keeping us informed of the repairs needed and progress of the repair work. needed and progress of the repair work. More

Was treated well and very promptly after I arrived for my appointment. My service Rep Bridget was wonderful. I would definitely recommend the dealer to family and friends. Thank you. appointment. My service Rep Bridget was wonderful. I would definitely recommend the dealer to family and friends. Thank you. More

Superb service from the moment I pulled up. My car was being serviced for a recall notice. I made my appointment. When I got there the service advisor pulled up all recalls on my vehicle and ga My car was being serviced for a recall notice. I made my appointment. When I got there the service advisor pulled up all recalls on my vehicle and gave me the time frame it would take to complete. When I picked up my vehicle I was given an inspection report with absolutely no push to try to sell me anything. The entire process was a 5 star experience. More