Folsom Lake Ford - Service Center

Said the problem with our CarPlay was the cord we used. However, CarPlay in our car is wireless, so that is NOT the problem. Very frustrated because CarPlay fails every single time we use the vehicle and m However, CarPlay in our car is wireless, so that is NOT the problem. Very frustrated because CarPlay fails every single time we use the vehicle and makes it unusable. All we asked was they try to uninstall and reinstall the software to see if that would fixed the problem, however that was not done. More

Jim, our service advisor was so thorough and thoughtful in support of our service needs. Thermos for a great experience. in support of our service needs. Thermos for a great experience. More

Folsom Lake Ford always goes above and beyond for me. I truly feel they appreciate me as a customer. I truly feel they appreciate me as a customer. More

First time at Folsom Ford. Customer service was A1 James Willis at the quick lane front desk was absolutely amazing greeted us with a smile, informed us of different packages f Customer service was A1 James Willis at the quick lane front desk was absolutely amazing greeted us with a smile, informed us of different packages for our oil Change made us feel right at home. I will definitely be returning. More

My experience at Folsom Lake Ford was excellent! I stopped in for a quick oil change and inspection. The service was performed fast than expected with interior/exterior quick cleaning. Some minor is I stopped in for a quick oil change and inspection. The service was performed fast than expected with interior/exterior quick cleaning. Some minor issue was discovered and James W. made a follow up appointment. THANKS More

Very accommodating and informative! !! everything is done in a timely manner and I was well informed what was going on !!! Very satisfied with my experience. !! everything is done in a timely manner and I was well informed what was going on !!! Very satisfied with my experience. More

5 weeks to replace the PTO is way too long. even wih the extended warranty I bought from Folsom Lake Ford. even wih the extended warranty I bought from Folsom Lake Ford. More

They were quick and friendly. James Willis was very helpful And very knowledgeable with good advice. Thank you James Willis was very helpful And very knowledgeable with good advice. Thank you More

My experience was great. My service advisor James Willis was very helpful and explained everything thoroughly. Thank you! My service advisor James Willis was very helpful and explained everything thoroughly. Thank you! More

Kay is a wonderful service tech. He really listens to my concerns and makes sure my vehicle’s needs are met. I highly recommend him. He really listens to my concerns and makes sure my vehicle’s needs are met. I highly recommend him. More