Folsom Lake Ford - Service Center

They are convenient location and offers a wonderful shuttle service to pick and and drop off while they have your car! shuttle service to pick and and drop off while they have your car! More

I am so pleased with this dealership. Always a friendly greeting. When people are treated like this they will always come back and never complain if they Ave to wait a little while. I was Always a friendly greeting. When people are treated like this they will always come back and never complain if they Ave to wait a little while. I was so impressed with Lacey Payton. She took the time to listen to all my concerns and needs. She is one of your best when it comes knowledge of her job and customer care. I would definitely recommend Folsom Ford to all my friends, without a doubt the best dealership to deal with. Linda Cheney More

I really appreciate Brigette. She always makes sure that I am well taken care of and keeps my informed all the way through any service that I have performed. She always makes sure that I am well taken care of and keeps my informed all the way through any service that I have performed. More

Although I was disheartened to learn a transmission problem covered by my extended warranty might take up to five weeks to correct due to corporate policies and potential supply issues regarding parts, problem covered by my extended warranty might take up to five weeks to correct due to corporate policies and potential supply issues regarding parts, Service Writer Tommy N. walked me through the process then delivered a “home run” by getting the repairs/process done in half the time anticipated. He also took the time to keep me informed along the journey and showed compassion and understanding. He restored my faith! More

Dealership is very prompt and professional with all service and communication with repairs and billing. service and communication with repairs and billing. More

Service advisors are usually great. I Wish there was a little more continuity there so they didn't chamge as much I Wish there was a little more continuity there so they didn't chamge as much More

Friendly Professional Staff, courteous and quick. My work was done way quicker than I thought, and I was very happy with all they had done. My work was done way quicker than I thought, and I was very happy with all they had done. More

The dealership has great customer service and very accommodating. I will always bring my car here for service. accommodating. I will always bring my car here for service. More

The staffs was welcoming and friendly the place was clean and the wait time was short. and the wait time was short. More

Awesome job! In and out in less. Lacey Payton my service writer was very helpful and personal. She kept me informed about my vehicle. In and out in less. Lacey Payton my service writer was very helpful and personal. She kept me informed about my vehicle. More