Back

Folsom Lake Ford - Service Center

Folsom, CA

4.8
1,404 Reviews

1,404 Reviews of Folsom Lake Ford - Service Center

Sort by
February 02, 2024

Polite, friendly, efficient service . Well organized from the daybi called for the appointment. Good work @ More

by THINKLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2024 -

Folsom Lake Ford responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. I appreciate your business and look forward to seeing you again in the future. Have a great day! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

February 02, 2024

Excellent customer service and friendly staff, from check in to check out. We’re very happy with the dealership from purchase to service. More

by GRPORTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2024 -

Folsom Lake Ford responded

Thank you so much for taking the time to let me know how happy you are with your experience with us! Feedback from you is one way I know we are achieving our goals. Let me know if I can assist you again! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

February 02, 2024

Everyone was very friendly, and the service was performed quickly. there were a lot of extras that were included in my regular service More

by HMOORE5424
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2024 -

Folsom Lake Ford responded

Thank you for reviewing your service experience! I aim to provide time-efficient and exceptional service for our guests and I am proud that this was received during your time spent with us. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

February 02, 2024

I come from Roseville for their service. super people to work with. I have purchase another truck thier. will have it sevic3d thier. More

by CLAUDIAPRAKIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2024 -

Folsom Lake Ford responded

I can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and I look forward to doing so again. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

February 02, 2024

Great service. Everyone was great, Work done on time and correct every time I go to Folsom Lake Ford. More

by GK16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skye Mascadri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Wrigley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Dobbins
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Campagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2024 -

Folsom Lake Ford responded

I sincerely appreciate your feedback. Each employee is a valued member of the Folsom Lake Ford team and we all strive to provide excellent service! I look forward to seeing you again in the future. Thanks again! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

February 02, 2024

I had a great experience. If possible I will purchase all my Ford vehicles here and have them serviced here too. Honesty about repair time is important, since I have experie More

by BRUCEMAAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2024 -

Folsom Lake Ford responded

Thank you very much for taking the time to leave us a great review! I am pleased to hear about your great experience at Folsom Lake Ford! If there is anything else I can do for you, please feel free to give me a call. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

February 01, 2024

Lacey provided detailed information and her service was great. the inspection went thru faster than expected. More

by gavin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey Payton
Feb 07, 2024 -

Folsom Lake Ford responded

Gavin, we sincerely appreciate your feedback. Each employee is a valued member of the Folsom Lake Ford team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

February 01, 2024

Great service, friendly staff, Dave Laughlin is a great employee gives you everything you need to know. More

by JON72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skye Mascadri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Wrigley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Dobbins
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Campagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Laughlin
Feb 07, 2024 -

Folsom Lake Ford responded

Thank you for reaching out to us and letting us know about your recent visit, Jon. We appreciate everything Dave does for Folsom Lake Ford and our customers. Hope to see you again soon! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

February 01, 2024

Great service experience. The team is always easy to work with and everything is done in a timely manner. More

by JWALKER40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2024 -

Folsom Lake Ford responded

It is wonderful to hear that our team was able to provide you with a great service experience! I really appreciate this feedback and will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

February 01, 2024

Great customer services and amenities at the dealership. Staff was very courteous, friendly and provided timely updates for my vehicle servicing. More

by ERIKNELS790
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skye Mascadri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Wrigley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Dobbins
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Campagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Willis
Feb 07, 2024 -

Folsom Lake Ford responded

Erik, we are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

...
128
...