Folsom Lake Ford - Service Center

They were quick and friendly. James Willis was very helpful And very knowledgeable with good advice. Thank you James Willis was very helpful And very knowledgeable with good advice. Thank you More

My experience was great. My service advisor James Willis was very helpful and explained everything thoroughly. Thank you! My service advisor James Willis was very helpful and explained everything thoroughly. Thank you! More

Kay is a wonderful service tech. He really listens to my concerns and makes sure my vehicle’s needs are met. I highly recommend him. He really listens to my concerns and makes sure my vehicle’s needs are met. I highly recommend him. More

Very accommodating and informative! !! everything is done in a timely manner and I was well informed what was going on !!! Very satisfied with my experience. !! everything is done in a timely manner and I was well informed what was going on !!! Very satisfied with my experience. More

Very good service and the driver Wayne is very polite and courteous and very professional glad you have him on your team courteous and very professional glad you have him on your team More

Great service and was quick. We always go to this dealership due to them always doing a great job We always go to this dealership due to them always doing a great job More

Been taking my Ford Edge into Folsom Lake Ford for a handful of years now & am always* a happy customer! Customer service is way beyond par, specially James Willis’! What an absolutely fantastic, gem of handful of years now & am always* a happy customer! Customer service is way beyond par, specially James Willis’! What an absolutely fantastic, gem of an employee! This young man goes above & beyond at every single appointment/visit to be certain all my auto needs are met & exceeded! Extremely thorough, professional, kind, and knowledgeable! Never pushy in sales, but always very informative as to what would best suit my vehicle needs! Please give this gentleman a raise, he is more than deserving of one! Simply outstanding Ford representative! More

luis is a fantastic service advisor. he listens to my issues, always takes extra care to inform me if during the service they find something else to be aware of. This dealership is a ver he listens to my issues, always takes extra care to inform me if during the service they find something else to be aware of. This dealership is a very well ran operation and i would refer anyone looking for a great dealership to check out Folsom Lake ford!! More

Z my service advisor was very helpful. Explained everything to me and helped me manage my day without my truck. Explained everything to me and helped me manage my day without my truck. More

Luis as always taking excellent care of us. even though my service was delayed he took care of me even though my service was delayed he took care of me More