Folsom Lake Ford - Service Center

My visit to Folsom lake ford for service was great. My service advisor Jay Ford was easy to work with, got my issues listed out and addressed, got my services and my regularly scheduled maintenance kno My service advisor Jay Ford was easy to work with, got my issues listed out and addressed, got my services and my regularly scheduled maintenance knocked out as well as catching a recall I was unaware of and got that done. Friendly, knowledgeable, and communicative. Couldn’t ask for a much better turn around. More

Brought my truck in for a recall. It was done way before I expected it to be. Recall was fixed without any problems. It was done way before I expected it to be. Recall was fixed without any problems. More

Dave was just great! Personable, efficient, and very accommodating. Great customer service representative. Dave went above and beyond in getting the service required in a Personable, efficient, and very accommodating. Great customer service representative. Dave went above and beyond in getting the service required in a timely manner and I was on my way to another appointment that could have impacted the rest of my day had not he expedited the service. Cudos to Dave and the entire service department for the speedy service. Ken More

Got car back and still having problems! I don’t feel they checked after vehicle after doing warranty work! I don’t feel they checked after vehicle after doing warranty work! More

J was amazing and I will come back and only request him. Amazing guy amazing worker Amazing guy amazing worker More

Excellent customer service, clean enviroment, and timely service across the board. Thanks so much Folsom Lake Ford! service across the board. Thanks so much Folsom Lake Ford! More

Very professional. Great service. Waited while car was being services - very realistic one hour wait Great service. Waited while car was being services - very realistic one hour wait More

Folsom Lake Ford is absolutely amazing! Jaye is the best service writer I have ever had a pleasure working with. He always makes sure everything is perfect with my car and even washed. I wi Jaye is the best service writer I have ever had a pleasure working with. He always makes sure everything is perfect with my car and even washed. I will never go anywhere else for service. More

Luis Legarda is always very focused on getting my car serviced quickly and efficiently. He is very friendly, and we talk about our Mach E's and how we like them so much. serviced quickly and efficiently. He is very friendly, and we talk about our Mach E's and how we like them so much. More

I received great service when I brought my 2020 F250 in for scheduled maintenance. I had not made an appointment and was hoping that coming in early would allow time for the technicians to take care of me. for scheduled maintenance. I had not made an appointment and was hoping that coming in early would allow time for the technicians to take care of me. Jim Maureau helped me and was so professional and friendly and got me taken care of More