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Folsom Lake Ford - Service Center
Folsom, CA
1,328 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,328 Reviews of Folsom Lake Ford - Service Center
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Verified Customer
February 01, 2024
Great service experience. The team is always easy to work with and everything is done in a timely manner. The team is always easy to work with and everything is done in a timely manner. More
by JWALKER40
Employees Worked With
February 01, 2024
Great customer services and amenities at the dealership. Staff was very courteous, friendly and provided timely updates for my vehicle servicing. Staff was very courteous, friendly and provided timely updates for my vehicle servicing. More
by ERIKNELS790
Employees Worked With
Other Employees :
James Willis
February 01, 2024
Great service, friendly staff, Dave Laughlin is a great employee gives you everything you need to know. employee gives you everything you need to know. More
by JON72
Employees Worked With
Other Employees :
Dave Laughlin
February 01, 2024
They are convenient location and offers a wonderful shuttle service to pick and and drop off while they have your car! shuttle service to pick and and drop off while they have your car! More
by DBARTOW
Employees Worked With
January 31, 2024
Friendly Professional Staff, courteous and quick. My work was done way quicker than I thought, and I was very happy with all they had done. My work was done way quicker than I thought, and I was very happy with all they had done. More
by CHOPPERS64
Employees Worked With
January 31, 2024
Dealership is very prompt and professional with all service and communication with repairs and billing. service and communication with repairs and billing. More
by coldsun4777
Employees Worked With
January 31, 2024
Service advisors are usually great. I Wish there was a little more continuity there so they didn't chamge as much I Wish there was a little more continuity there so they didn't chamge as much More
by IAN.MCCARTY1
Employees Worked With
January 31, 2024
I really appreciate Brigette. She always makes sure that I am well taken care of and keeps my informed all the way through any service that I have performed. She always makes sure that I am well taken care of and keeps my informed all the way through any service that I have performed. More
by TPowell
Employees Worked With
Brigette Karen
January 31, 2024
Although I was disheartened to learn a transmission problem covered by my extended warranty might take up to five weeks to correct due to corporate policies and potential supply issues regarding parts, problem covered by my extended warranty might take up to five weeks to correct due to corporate policies and potential supply issues regarding parts, Service Writer Tommy N. walked me through the process then delivered a “home run” by getting the repairs/process done in half the time anticipated. He also took the time to keep me informed along the journey and showed compassion and understanding. He restored my faith! More
by MJREISINVEST
Employees Worked With
Tommy Nares
