Folsom Lake Ford - Service Center

My service advisor Jay provided me with an excellent service. He was professional and provided exceptional service! He was very communicative with the process of the work. He also was attuned to details service. He was professional and provided exceptional service! He was very communicative with the process of the work. He also was attuned to details. He noticed two safety recalls and fixed those as well. He is a great service advisor that looks out for his customers. More

Folsom Lake Ford is always quick and thorough. Communication is excellent and always friendly. Dealership is well maintained. Communication is excellent and always friendly. Dealership is well maintained. More

Dave was great. Explained what recall items were going to be fixed and how long it would take. Car was ready when he said it would be. Explained what recall items were going to be fixed and how long it would take. Car was ready when he said it would be. More

Always provide quick service and good communications. I work with the same Service rep for the last 15 years and he does an excellent job. I work with the same Service rep for the last 15 years and he does an excellent job. More

My visit to Folsom lake ford for service was great. My service advisor Jay Ford was easy to work with, got my issues listed out and addressed, got my services and my regularly scheduled maintenance kno My service advisor Jay Ford was easy to work with, got my issues listed out and addressed, got my services and my regularly scheduled maintenance knocked out as well as catching a recall I was unaware of and got that done. Friendly, knowledgeable, and communicative. Couldn’t ask for a much better turn around. More

Got car back and still having problems! I don’t feel they checked after vehicle after doing warranty work! I don’t feel they checked after vehicle after doing warranty work! More

J was amazing and I will come back and only request him. Amazing guy amazing worker Amazing guy amazing worker More

Excellent customer service, clean enviroment, and timely service across the board. Thanks so much Folsom Lake Ford! service across the board. Thanks so much Folsom Lake Ford! More

Very professional. Great service. Waited while car was being services - very realistic one hour wait Great service. Waited while car was being services - very realistic one hour wait More

Folsom Lake Ford is absolutely amazing! Jaye is the best service writer I have ever had a pleasure working with. He always makes sure everything is perfect with my car and even washed. I wi Jaye is the best service writer I have ever had a pleasure working with. He always makes sure everything is perfect with my car and even washed. I will never go anywhere else for service. More