Folsom Lake Ford - Service Center

Jay Ford was not only very knowledgeable but also very responsive and professional. I appreciate him explaining the issues with my vehicle and care he showed for my issues. responsive and professional. I appreciate him explaining the issues with my vehicle and care he showed for my issues. More

Efficient knowledgeable and kept me informed about my truck. All work completed in a timely manner. Service writer was excellent truck. All work completed in a timely manner. Service writer was excellent More

We had a great experience with Ford dealer. Very friendly and helpful. We would go back. Very friendly and helpful. We would go back. More

Outstanding service from the Service Dept. with all service being done thoroughly explained. Vehicle pick up was quick and easy. with all service being done thoroughly explained. Vehicle pick up was quick and easy. More

Allways a pleasure. Cordially greeted by staff. Friendly interaction with service representative. Full understanding of needs via conversation. Make effort to know custo Cordially greeted by staff. Friendly interaction with service representative. Full understanding of needs via conversation. Make effort to know customers by name More

Overalk quick service including the 2 recalls and an oil change and good complimentary shuttle service. 4 vs 5 stars though since now getting less mpgs post recall fixes on my Maverick hybrid - was avg 38 change and good complimentary shuttle service. 4 vs 5 stars though since now getting less mpgs post recall fixes on my Maverick hybrid - was avg 38 now 35.5 with same driving/fuel. And also when showed up at 7am wasnt sure of process of staying with car until at aervice lane. So went in offices on the east side a little before 7 to ask and a female wasn't too happy I was in there and provided terse answer. Oh well. More

Very friendly staff and was helped promptly. I felt I even had special treatment which was very appreciated! I felt I even had special treatment which was very appreciated! More

Great dealership. Treated like a well respected customer. Easy to get appointment. Shuttle driver is so great. Feels safe and professional. Love my Folsom Lak Treated like a well respected customer. Easy to get appointment. Shuttle driver is so great. Feels safe and professional. Love my Folsom Lake Ford team! More

Service team was extremely professional and high positive energy, really welcomed my business and took care of everything to total satisfaction. energy, really welcomed my business and took care of everything to total satisfaction. More

Jim Zercovich (SP? ) was really helpful in explaining what was needed and always a quick response when I called. ) was really helpful in explaining what was needed and always a quick response when I called. More