Folsom Lake Ford - Service Center

James Willis and team are the best. Excellent customer service every time. Much appreciated. Thanks, again! Excellent customer service every time. Much appreciated. Thanks, again! More

They were ready for our appointment and check our tires for wear that another tire store said we should replace. Folsom Lake Ford said our tires were okay. They performed the service very quickly. for wear that another tire store said we should replace. Folsom Lake Ford said our tires were okay. They performed the service very quickly. More

They are good at explaining what needs to be done to the car. Professional. Will check back with you and let you know how the progress is going as the car is being serviced. car. Professional. Will check back with you and let you know how the progress is going as the car is being serviced. More

Despite arriving at the wrong date and time for my service appointment, the Quick Lane service department was able to provide the requested service that day. While not scheduled, the Service Departme service appointment, the Quick Lane service department was able to provide the requested service that day. While not scheduled, the Service Department provide quick, complete service. More

Folsom Lake Ford is the best place to get maintenance done on your car. Their customer service is excellent! done on your car. Their customer service is excellent! More

I was very pleased with James Willis your "quick Lane" advisor. I called your dealership because I was having a problem unlocking the front and rear passenger doors. James spent some time with me discussi advisor. I called your dealership because I was having a problem unlocking the front and rear passenger doors. James spent some time with me discussing the issue and told me to bring it in the next day. I did, and he took care of me right away. He had the problem fixed in an hour. Most importantly he made my wife feel comfortable with the service. More

Tommy was great. He explained the process and it could take a few hours. I was waiting for my ride; Tommy comes in and said the Truck is ready. He also helped me with He explained the process and it could take a few hours. I was waiting for my ride; Tommy comes in and said the Truck is ready. He also helped me with figuring out the door code. Great service. More

James Willis always takes good care of my Ford F-150 pickup needs. With his service advice, I feel more confident of my Ford pickup always getting me where I need to go, and back home again. pickup needs. With his service advice, I feel more confident of my Ford pickup always getting me where I need to go, and back home again. More

Fast, convenient, excellent service received. I will always bring my Bronco here for service maintenance I will always bring my Bronco here for service maintenance More

They were helpful. .Ez to work with…efficient job well done ..what’s not to like.?!!.. .Ez to work with…efficient job well done ..what’s not to like.?!!.. More