Folsom Lake Ford - Service Center

It was fast. It was efficient. And the customer service was fantastic as always. Great job It was efficient. And the customer service was fantastic as always. Great job More

Never disappointed with Folsom Service so we’ll be back. Need to have our Explorer & Maverick which we purchased at Folsom Ford maintained. Thanks again Need to have our Explorer & Maverick which we purchased at Folsom Ford maintained. Thanks again More

Not much to review was quick and easy for an oil change. My car does smell like it is burning oil though now. Maybe some spilled on the motor. My car does smell like it is burning oil though now. Maybe some spilled on the motor. More

Easy check in, Courteous, professional service, fair price, reasonable wait time, free coffee and cookies. price, reasonable wait time, free coffee and cookies. More

Excellent service, made an appointment, arrived and was taken care of right away. Services were completed in an hour. taken care of right away. Services were completed in an hour. More

They did a great job on the recall and for my check engine light issue but I shouldn't of been charged twice for labor of 210.00 that's ridiculous and it was only 1 hours of work engine light issue but I shouldn't of been charged twice for labor of 210.00 that's ridiculous and it was only 1 hours of work More

Excellent service with great updates and I got my truck back better than when I dropped it off! 10/10 back better than when I dropped it off! 10/10 More

Took 7 days to repair truck. (Valve cover gasket) Mechanic called on day 4 and said the job was bigger than he thought. That’s not what you want to hear from a dealership mecha (Valve cover gasket) Mechanic called on day 4 and said the job was bigger than he thought. That’s not what you want to hear from a dealership mechanic. Paid 3500.00 dollars to fix truck, but when I picked it up the check engine light was on. Service advisor was good and gave me a rental car on day four. More

Jim Z always does a good job. Jim Z does a good job. Jim Z good. Jim Z does a good job. Jim Z good. More

Luis Legarda is extremely professional, and considerate of the customer's time. He was very helpful in explaining the problem and fully discussed multiple possible solutions. Luis was very considerate to of the customer's time. He was very helpful in explaining the problem and fully discussed multiple possible solutions. Luis was very considerate to call me coordinate the vehicle pickup time. More