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Folsom Lake Ford - Service Center

Folsom, CA

4.8
1,635 Reviews

1,635 Reviews of Folsom Lake Ford - Service Center

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July 30, 2025

Best Ford dealer in the Sacramento area hands down highly recommend this dealer for service needs More

by MOTO994
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2025 -

Folsom Lake Ford responded

Thank you for your feedback! I appreciate your recommendation and am glad to hear that you had such a positive experience with Folsom Lake Ford. We look forward to assisting you with your service needs again in the future. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

July 30, 2025

They are always quick and easy to deal with when ever I need service on my truck. More

by CRAIG89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2025 -

Folsom Lake Ford responded

Thank you for your review, Craig! It's great to hear that you find Folsom Lake Ford quick and easy to work with for your truck's service needs. We appreciate your feedback and look forward to assisting you again. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

July 28, 2025

Service was great. Will return! Sammie was friendly and helpful. Even though we could not verify the problem they took the time to try and road test. More

by SAMMIERACHELLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2025 -

Folsom Lake Ford responded

Thank you, Sammie, for your wonderful feedback. I'm thrilled to hear that you had a great experience with our service team at Folsom Lake Ford. It's fantastic that our staff was friendly and took the time to assist you with the road test. We look forward to welcoming you back on your next visit! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

July 28, 2025

Fast, efficient and finished when they said they would. Cleaned and washed when finished also. More

by pbrettle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2025 -

Folsom Lake Ford responded

Thank you for your wonderful review! I'm thrilled to hear that you found Folsom Lake Ford fast and efficient. It’s great to know you appreciated the cleaning and washing of your vehicle as well. We look forward to assisting you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

July 27, 2025

Great work fixing the issue I called up on. Tommy and the team are always amazing working on service. Commits to follow-ups and gives timely updates. Thank you for always taking care of us! More

by Lukring
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Nares
Jul 28, 2025 -

Folsom Lake Ford responded

Thank you, Lukring! I truly appreciate your kind words about Tommy and the service team at Folsom Lake Ford. It's fantastic to hear that we could resolve the issue for you and keep you informed throughout the process. Your satisfaction is our priority, and we look forward to taking care of you in the future. See you next time! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

July 26, 2025

Great job replicating my issue, repairing it, and verifying it fixed the problem. Thanks for explaining the repair in a way I could understand it. Lastly, appreciate you applying the TSB to help a More

by JOHNKODY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Naras
Jul 26, 2025 -

Folsom Lake Ford responded

Thank you for your wonderful review, John! I'm thrilled to hear that you had a great experience with the repairs and that our team was able to explain everything clearly. It's also fantastic to know that the connection with Enterprise Rental made the process more convenient for you. At Folsom Lake Ford, we strive to provide exceptional service and valuable solutions. We appreciate your feedback and hope to assist you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

July 26, 2025

The service attendant was courteous and very professional . Considering the customer volume, wait time was minimal and the overall experience excellent. More

by twilli62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly
Jul 27, 2025 -

Folsom Lake Ford responded

Thank you for your wonderful review! I'm thrilled to hear that you had an excellent experience at Folsom Lake Ford. Our team strives to provide courteous and professional service, even during busy times. We appreciate your feedback and hope to see you again soon! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

July 26, 2025

Service team got my truck in at the time of my appointment I made online. Got back to me and made the repair quicker than I thought it would be. I’ve been to multiple ford service centers througho More

by glauhon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Zurkovich
Jul 27, 2025 -

Folsom Lake Ford responded

Thank you for the wonderful review! I'm thrilled to hear that our service team was able to get your truck in on time and complete the repair quickly at Folsom Lake Ford. It's great to know that you find us to be the most efficient and effective service center in the region. We appreciate your kind words and look forward to assisting you with any future needs. See you again soon! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

July 25, 2025

Luis Legarda is the best. I can always count on him and Folsom Lake Ford for exceptional service. Thanks again! More

by GK16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Legarda
Jul 25, 2025 -

Folsom Lake Ford responded

Thank you! I am happy to know that you consistently have a positive experience with us at Folsom Lake Ford. Your feedback about our service mean a lot to us. We look forward to assisting you again. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

July 25, 2025

I always have a great experience at Folsom Lake Ford. Great sales and service staff! More

by Jeffrey P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James W
Jul 25, 2025 -

Folsom Lake Ford responded

Thank you, Jeffrey! I appreciate your feedback about our sales and service staff at Folsom Lake Ford. We're glad that you always have a great experience with us. We look forward to serving you again soon. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

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