Folsom Lake Ford - Service Center

Folsom Lake Ford has always treated me fairly and courteously. The young man at the service desk, James Willis, is especially helpful and kind. courteously. The young man at the service desk, James Willis, is especially helpful and kind. More

Todo bien a excepción de no reemplazaron los limpia parabrisas espero que la próxima cita lo agan porque estaba en el paquete que pague. GRACIAS parabrisas espero que la próxima cita lo agan porque estaba en el paquete que pague. GRACIAS More

Luis in the service department was a pleasure to work with. He was very kind and efficient. Excellent customer service and in the end, a satisfied customer. Thanks Luis! with. He was very kind and efficient. Excellent customer service and in the end, a satisfied customer. Thanks Luis! More

Excellent customer service by Luis. Kept me updated through the hole process during the repairs. Luis went out of his way to get me a loaner vehicle also. Vehicle was completed as promi Kept me updated through the hole process during the repairs. Luis went out of his way to get me a loaner vehicle also. Vehicle was completed as promised. Thank you Folsom Ford. The years of Excellent service are why we keep coming back to you. Thank you to everyone involved. More

Everyone from my initial call, to my service advisor & technicians were super professional and courteous. They listened to my needs and exceeded my expectations. The customer service provided was greatly technicians were super professional and courteous. They listened to my needs and exceeded my expectations. The customer service provided was greatly appreciated. More

Very helpful personnel, clean facilities, excellent waiting area, refreshments were offered at no charge, appointments available online. James Willis was my advisor. He was very thoughtful and patien waiting area, refreshments were offered at no charge, appointments available online. James Willis was my advisor. He was very thoughtful and patient. Walked me to the waiting area, advised me of the refreshments that were available and even walked me to my car. Very nice clean cut young man. More

Basic oil change visit; efficiently done, pleasant and informative Quicklane advisor, James Willis. Comfortable waiting room. Reasonable price. The environmentalist in me just wishes there wasn't so mu informative Quicklane advisor, James Willis. Comfortable waiting room. Reasonable price. The environmentalist in me just wishes there wasn't so much paper involved in such a simple task. I got 7 pages and the cashier had about the same. Cant all the documentation be handled electronically these days. Good experience overall though. More

Everyone at the dealership was very nice and helpful and there were a lot of vehicles to choose from we ended up getting a vehicle different than what we first thought we wanted a higher level there were a lot of vehicles to choose from we ended up getting a vehicle different than what we first thought we wanted a higher level More

Great Job on fixing my electric window and servicing my car. Not sure why the window cost over $200.00 dollars. car. Not sure why the window cost over $200.00 dollars. More

Always responsive to our requests & service! James Fuhs ensures our Edge SEL service needs are met according to our requests.👍 James Fuhs ensures our Edge SEL service needs are met according to our requests.👍 More