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Folsom Lake Ford - Service Center
Folsom, CA
1,492 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,492 Reviews of Folsom Lake Ford - Service Center
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May 14, 2025
Service was great! ! Got in and out quickly! I recommend them very much. Lacey was wonderful to work with! ! Got in and out quickly! I recommend them very much. Lacey was wonderful to work with! More
by SCOTTANDERSON4USC
Verified CustomerEmployees Worked With
May 13, 2025
Service was good. Very quick and affordable. They did however get some grease on my passenger seat. But overall a very good service department. Very quick and affordable. They did however get some grease on my passenger seat. But overall a very good service department. More
by ragan.wilkinson
Employees Worked With
May 12, 2025
James and Luis did a great job. Got my vehicle in quickly for an oil change and recall Got my vehicle in quickly for an oil change and recall More
by MD80KEN
May 12, 2025
Service was great, quicker than expected and everyone was friendly. Overall a great experience at Folsom Lake Ford friendly. Overall a great experience at Folsom Lake Ford More
by morganfam08
May 12, 2025
James greeted me as soon as I drove up to the service area, and he quickly had my paperwork filled out and my vehicle taken care of in a short amount of time. I was on my way quicker than I expected, and area, and he quickly had my paperwork filled out and my vehicle taken care of in a short amount of time. I was on my way quicker than I expected, and it was a pleasant experience. I hope to work with James again in the future. More
by MAURICE.NORCOTT
Employees Worked With
May 09, 2025
Folsom Lake Ford has always treated me fairly and courteously. The young man at the service desk, James Willis, is especially helpful and kind. courteously. The young man at the service desk, James Willis, is especially helpful and kind. More
by GWENS37@ATT.NET
Employees Worked With
The young man who was very helpful whe
May 08, 2025
Todo bien a excepción de no reemplazaron los limpia parabrisas espero que la próxima cita lo agan porque estaba en el paquete que pague. GRACIAS parabrisas espero que la próxima cita lo agan porque estaba en el paquete que pague. GRACIAS More
by AGUANEGRA53
Employees Worked With
May 07, 2025
Luis in the service department was a pleasure to work with. He was very kind and efficient. Excellent customer service and in the end, a satisfied customer. Thanks Luis! with. He was very kind and efficient. Excellent customer service and in the end, a satisfied customer. Thanks Luis! More
by lisa.mcgillick
Employees Worked With
Luis
May 06, 2025
Excellent customer service by Luis. Kept me updated through the hole process during the repairs. Luis went out of his way to get me a loaner vehicle also. Vehicle was completed as promi Kept me updated through the hole process during the repairs. Luis went out of his way to get me a loaner vehicle also. Vehicle was completed as promised. Thank you Folsom Ford. The years of Excellent service are why we keep coming back to you. Thank you to everyone involved. More
by MWPIKE58
Employees Worked With
Luis
May 05, 2025
Everyone from my initial call, to my service advisor & technicians were super professional and courteous. They listened to my needs and exceeded my expectations. The customer service provided was greatly technicians were super professional and courteous. They listened to my needs and exceeded my expectations. The customer service provided was greatly appreciated. More
by Taramos18
