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Folsom Lake Ford - Service Center
Folsom, CA
1,270 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,270 Reviews of Folsom Lake Ford - Service Center
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December 22, 2024
Brigitte was fantastic as usual. Thank you to Wayne "Shuttle driver", Tom Zraick, Robby Zepponi, Dan Frye and Chuck the parts manager. Not to forget there is a new cashier (sorry I f Thank you to Wayne "Shuttle driver", Tom Zraick, Robby Zepponi, Dan Frye and Chuck the parts manager. Not to forget there is a new cashier (sorry I forget the name) she has only been there about 2 months, she was so nice. The whole team is great. I always am happy with the service I get at Folsom Lake Ford. I live in Roseville about 2 miles from Future Ford but I am happy to drive to Folsom because the whole team there is wonderful. Merry Christmas to all. More
by CAVEMANTURNER
Verified CustomerEmployees Worked With
Other Employees :
Brigitte, Dan, Chuck, Robbie, Tom, Wayne
December 21, 2024
Lacey Payton, our Quicklane Advisor, was very helpful and made sure the service was performed as requested. We've always been impressed with the personnel at Folsom Lake Ford. made sure the service was performed as requested. We've always been impressed with the personnel at Folsom Lake Ford. More
by Psarellana
Employees Worked With
Lacey Payton
December 20, 2024
They found rodent damage, wires chewed on, but when I looked under the hood I saw a wire that appeared to be chewed. Maybe it wasn’t chewed through enough to replace. I don’t know. looked under the hood I saw a wire that appeared to be chewed. Maybe it wasn’t chewed through enough to replace. I don’t know. More
by V_LEPPER
Employees Worked With
Don’t know any names
December 19, 2024
Very professional. Service was completed ahead of estimated time. Comfortable ans inviting waiting area. Everyone was very nice. Service was completed ahead of estimated time. Comfortable ans inviting waiting area. Everyone was very nice. More
by MARYKINGSHILL
Employees Worked With
December 15, 2024
Folsom Lake Service is very knowledgeable and gives excellent service. My service advisor Jay is great with following up with me. He also explains any questions I may have in detail. excellent service. My service advisor Jay is great with following up with me. He also explains any questions I may have in detail. More
by CHRISTYJONES44
December 14, 2024
Quick service and great customer service. Greeted with a smile and communication was great throughout the process. Jim in Quick Lane is a PRO! Greeted with a smile and communication was great throughout the process. Jim in Quick Lane is a PRO! More
by GDOBBINS2
Employees Worked With
December 14, 2024
Good communication Friendly person Explain everything that was happening Let me know when it would be done that was happening Let me know when it would be done More
by JJGIVENSSR
Employees Worked With
