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Folsom Lake Ford

Folsom, CA

4.8
2,416 Reviews
Welcome to Folsom Lake Ford. We're a Ford dealership located in Folsom, California that puts your needs first, and we mean that. We're focused on providing unmatched customer service that always emphasizes your importance and leaves you knowing how much we appreciate your business, but that's not all. To truly create win-wins, we're going to save you money. We do that by offering low prices and rates on our products and services. Our Ford dealership doesn't just talk the talk either... we've proven ourselves and over the last 5 years been recognized as a Triple Crown Award winner as a result of our excellence in sales, service, and finance. We'll take care of you each and every time you visit our website or make your way over to our Ford dealership.
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12755 Folsom Blvd

Folsom, CA

95630

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Showing 2,416 reviews

April 14, 2025

Staff was friendly but interior “lounge” was dreadful. Parking lot is crowded and confusing. They need clear signage. More

by z.richardson07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2025 -

Folsom Lake Ford responded

Thank you for your feedback. We appreciate your compliments on our friendly staff at Folsom Lake Ford. We understand your concerns regarding the lounge and the parking situation. Your insights are valuable, and we will take them into consideration as we strive to improve our facilities. If you have further suggestions, please feel free to reach out to us directly. Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

April 13, 2025

Fast and professional efficient service I recommend folsom Ford for purchasing vehicles and having them service. More

by earlandcaudle10
Recommend Dealer
Yes
Employees Worked With
Grant sales department.
Apr 15, 2025 -

Folsom Lake Ford responded

Thank you for your kind words! We're thrilled to hear that you had a fast and professional experience at Folsom Lake Ford. Your recommendation means a lot to us! We look forward to assisting you with your future vehicle purchases and services. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

April 13, 2025

I had a great time working with Folsom Lake Ford and Gabe in the sales department. I was in and out very quickly and they were able to answer any questions I had throughout the process. I appreciate all of t More

by KELLONGILLESPIE44
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabe
Apr 15, 2025 -

Folsom Lake Ford responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience working with Gabe and the team at Folsom Lake Ford. We strive to make the process smooth and efficient while addressing all your questions. Your appreciation means a lot to us! We look forward to seeing you again for your future needs. Safe travels! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

April 13, 2025

Folsom Lake gave me the highest trade-in offer for my Nissan truck. It was only because of this that I was then able to finally purchase my new 2025 Ford Maverick AWD truck. Thank you Nazar and also More

by ASPENGB355
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nazar, Internet Sales (I'm not sure I spelled his name correctly. )
Apr 15, 2025 -

Folsom Lake Ford responded

Thank you, Gale, for sharing your wonderful experience with us at Folsom Lake Ford! We're thrilled to hear that you received the highest trade-in offer for your Nissan truck and that it helped you purchase your new 2025 Ford Maverick AWD. It's great to know Nazar and our finance team provided you with excellent assistance. We appreciate your kind words and look forward to seeing you again soon! Enjoy your new truck! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

April 13, 2025

Awesome experience with James in service, went way above and beyond as usual,great accent to your company! Clean environment for your customers. I have over 25 years experience in the industry and dealershi More

by padremik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devin Smith
Apr 15, 2025 -

Folsom Lake Ford responded

Thank you for your wonderful feedback! We're thrilled to hear that you had an awesome experience with James in our service department. Our team at Folsom Lake Ford is dedicated to providing top-notch service, and it's great to know that it's being recognized. We appreciate your kind words about our clean environment and your industry experience. We look forward to welcoming you back next time! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

April 13, 2025

We purchased our Explorer at Folsom Lake Ford and we take it back there for routine maintenance and love the way we are treated and very pleased with the quality of the service. More

by JOHNARTHUR67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2025 -

Folsom Lake Ford responded

Thank you for your glowing review, John! We’re thrilled to hear that you love your Explorer and are pleased with the routine maintenance at Folsom Lake Ford. Our team strives to provide the best service possible, and your kind words truly affirm our efforts. We look forward to seeing you again for your next maintenance visit! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

April 12, 2025

Josh R was incredibly knowledgeable and helpful in the purchase of my vehicle. He was professional and patient with me. I would send my friends and family to him to purchase a vehicle. More

by FLYFISHSAC1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Wrigley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Campagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh R
Apr 12, 2025 -

Folsom Lake Ford responded

Thank you for your wonderful review! We’re thrilled to hear that Josh provided you with exceptional service during your vehicle purchase. At Folsom Lake Ford, we strive to make every experience positive and professional, and it’s great to know that you would recommend us to your friends and family. We look forward to assisting you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

April 12, 2025

James in the Quick Lane is an employee that any team would love to have. He does a fantastic job in explaining all the work performed and has an exceptional personality! He's my go to when I need work More

by JSTURGES54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Willis
Apr 13, 2025 -

Folsom Lake Ford responded

Thank you for your wonderful review! We’re thrilled to hear that James is your go-to for service and that he has provided you with clear explanations and a positive experience. At Folsom Lake Ford, we pride ourselves on our team, and James truly exemplifies our commitment to customer satisfaction. We look forward to seeing you again for any future work on your truck! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

April 12, 2025

Conner and Chris were very kind and helpful. everything went very smooth. Connor did delivered my truck as quickly as possible because he knew I was excited. Thank you for your help. More

by APRILED
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Conner
Apr 13, 2025 -

Folsom Lake Ford responded

Thank you for your wonderful review! We are thrilled to hear that Conner and Chris provided you with kind and helpful service during your truck purchase at Folsom Lake Ford. We always strive to make the process smooth and efficient, and it’s great to know you felt that way. If you ever need assistance in the future, please don’t hesitate to reach out. Enjoy your new truck! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

April 12, 2025

Everyone I encountered during my visit was friendly and very professional. The additional oil leak that was found during the 20K checkup was fixed quickly. More

by JSPERERA45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2025 -

Folsom Lake Ford responded

Thank you for your wonderful review! We’re thrilled to hear that everyone at Folsom Lake Ford provided you with friendly and professional service. We're also glad we could quickly resolve the oil leak issue during your 20K checkup. We appreciate your feedback and look forward to serving you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

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