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Folsom Lake Ford

Folsom, CA

4.8
2,340 Reviews
Welcome to Folsom Lake Ford. We're a Ford dealership located in Folsom, California that puts your needs first, and we mean that. We're focused on providing unmatched customer service that always emphasizes your importance and leaves you knowing how much we appreciate your business, but that's not all. To truly create win-wins, we're going to save you money. We do that by offering low prices and rates on our products and services. Our Ford dealership doesn't just talk the talk either... we've proven ourselves and over the last 5 years been recognized as a Triple Crown Award winner as a result of our excellence in sales, service, and finance. We'll take care of you each and every time you visit our website or make your way over to our Ford dealership.
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12755 Folsom Blvd

Folsom, CA

95630

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Showing 2,340 reviews

March 25, 2025

Wonderful experience. Gary Katz couldn’t have made it easier. I explained what I needed and he did it exactly. No pressure sales or changes in terms. Such a great guy. More

by BVONTRESS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Katz
Mar 27, 2025 -

Folsom Lake Ford responded

Thank you for your wonderful review! I'm thrilled to hear that you had a fantastic experience at Folsom Lake Ford and that Gary provided exactly what you needed without any pressure. I appreciate your kind words and look forward to welcoming you back for your next visit! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 24, 2025

I will definitely go back. Quick and clean service. Left my car very clean and on time. More

by edith_derheim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2025 -

Folsom Lake Ford responded

Thank you for your wonderful review, Edith! I am happy to hear that you had a quick and clean service experience at Folsom Lake Ford. We take pride in leaving your car in great condition and appreciate your trust in us. We look forward to welcoming you back next time! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 24, 2025

The service from Mike D'Incecco was very thorough. I am new to the EV space and he provided multiple options, pros/cons to consider. He was not a pushy salesman, which was very welcome, and helped More

by KENCOOLS
Recommend Dealer
Yes
Employees Worked With
Sales - Mike D'Incecco. Finance - Winston
Mar 27, 2025 -

Folsom Lake Ford responded

Thank you for your wonderful review, Ken! I am thrilled to hear about your positive experience with Mike and Winston at Folsom Lake Ford. They take great pride in providing thorough and efficient service, especially when it comes to helping our customers navigate the EV space. We appreciate your feedback and look forward to assisting you again in the future. Enjoy your new vehicle! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 24, 2025

Tim made the process very easy and transparent. Second time working with him to purchase a vehicle, overall a great experience. More

by Brett
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim V
Mar 27, 2025 -

Folsom Lake Ford responded

Thank you for leaving us this fantastic review, Brett. I am very happy to hear that Tim and our team provided you with a second car buying experience that was just as great as the first! Please come back and see us again in the future with anything else you might need. Take care! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 24, 2025

Lacey in the service dept. definitely has wonderful customer service and I would return because of her. She goes above and beyond for her customers, is welcoming, and you could More

by W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey Payton
Mar 27, 2025 -

Folsom Lake Ford responded

Thank you for your feedback! I am so happy to hear that Lacey provided you with outstanding customer service at Folsom Lake Ford. It's wonderful that she was able to make your experience enjoyable and that she accurately informed you about your vehicle's service time. We appreciate you giving our service department another chance and are glad we met your expectations. Thank you for your support, and we look forward to seeing you again soon! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 24, 2025

They are always friendly and professional. I have a dealership closer to me but I drive an extra 20min to get better service. It's so worth the trip! More

by dorisuarez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2025 -

Folsom Lake Ford responded

Thank you for taking the time to travel to see our team! We appreciate the kind and sincere comments as well as the recommendation. We will be there for you for many years to come and look forward to seeing you when it's time for your next service. Take care! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 24, 2025

I take my truck to Folsom Lake Ford because that is where I purchased it in primarily because of my service advisor Luis Legarda. He is professional, courteous, and very helpful. I have a dealership in my ho More

by mike_manit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Legarda
Mar 27, 2025 -

Folsom Lake Ford responded

Thank you for your wonderful review, Mike! We truly appreciate your loyalty and trust in Folsom Lake Ford, especially in choosing to work with Luis. It’s fantastic to hear that you find his professionalism and helpfulness so valuable. Thank you for taking the time to travel and visit our team. We look forward to seeing you next time you need service for your truck! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 23, 2025

Great service and great prices. I Highly recommend this place for service and maintenance for your vehicle. More

by figueroaic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

Folsom Lake Ford responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with Folsom Lake Ford and found our service and prices to be excellent. Your recommendation means a lot to us, and we look forward to assisting you again for your vehicle's service and maintenance needs! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 23, 2025

Was greeted by Fred in sale. No pressure from him at all. He was a great asset to us making a deal. I did feel the bait and switch from the "bull pen" to who says ya or na to the More

by DARTBYU
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred in sales
Mar 26, 2025 -

Folsom Lake Ford responded

Thank you for your feedback! We're thrilled to hear that Fred was able to assist you in making a deal at Folsom Lake Ford. We appreciate your honesty regarding your experience with the transition in our sales process. Your experience is important to us, and we'll take your comments into consideration as we strive to improve. We're glad Fred went the extra mile for you, and we hope to see you again soon! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 23, 2025

Very efficient and knowledgeable team Thank you for a very pleasant experience I will be back More

by kevinbyler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe in service / Wayne with shuttle
Mar 26, 2025 -

Folsom Lake Ford responded

Thank you for your kind words! We're thrilled to hear that you had a pleasant experience with our efficient and knowledgeable team at Folsom Lake Ford. We look forward to serving you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

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