Flow Volkswagen of Asheville

Outstanding Experience Both Don, who got us started in the process of the buyback, and Brent were of great help in walking us thru each step of the complicated process. Bre Both Don, who got us started in the process of the buyback, and Brent were of great help in walking us thru each step of the complicated process. Brent had outstanding knowledge of the ins and outs to get our work completed. He was patient and kind when we didn't understand the processes and willing to help us get used to our new car. We felt free to ask questions at any time. He even gave us his cell phone number where we could reach him at any time. Even though Jody is not employed by Harmony Motors, he was of great help on our buyback day. James in finance did a fine job to help us understand the financial component. All of the folks that we encountered at Harmony Motors went the second mile to help us. Any manager should be jealous of the outstanding employees there. More

My 6th VW As always, Harmony made it so easy and enjoyable to get a new car. Mike Woodard's expertise consistently lands me in a vehicle that is perfect for me As always, Harmony made it so easy and enjoyable to get a new car. Mike Woodard's expertise consistently lands me in a vehicle that is perfect for me. More

Great service I reicived impeccable service from the service advisor, he kept me updated on everything! I would recommend this dealership's service center to anyone I reicived impeccable service from the service advisor, he kept me updated on everything! I would recommend this dealership's service center to anyone that has a Volkswagen. More

Courtesy and Efficiency I could not have been better treated during my several hour new tire and alignment appointment. Philip King kept me informed and I appreciate the upd I could not have been better treated during my several hour new tire and alignment appointment. Philip King kept me informed and I appreciate the update of the status for the time remaining while waiting. I also appreciate the excellent wifi. Thank you. More

Great service, great people Every time I visit vw of Asheville I am greeted by friendly staff who always keep you up to date on the repair status of your car. Everyone is always Every time I visit vw of Asheville I am greeted by friendly staff who always keep you up to date on the repair status of your car. Everyone is always friendly and knowledgeable, I would highly recommend them. More

Fabulous service! I was treated with such respect by all of the staff I encountered. The service was finished quickly and I enjoyed the lounge area during my wait! I was treated with such respect by all of the staff I encountered. The service was finished quickly and I enjoyed the lounge area during my wait! More

Best Dealer / Service Dept. I've dealt with in 30 years Harmony / VW of Asheville is simply the most efficient and professional group for my automotive service needs that I can remember ever having dealt wi Harmony / VW of Asheville is simply the most efficient and professional group for my automotive service needs that I can remember ever having dealt with. They don't make promises they can't meet, and they go out of their way to keep or exceed their commitments. We love our VWs, and it makes it that much sweeter to have a dealer and service department like these guys to back them up. When I have technical questions or want to see repair details up close, Philip will either have their technician come out to talk to me, or even take me back to see the issue or detail up close. A couple of years ago we had a Jetta headliner shrinkage issue around the drop down sunglass compartment, and even though the Jetta was close to 3 years old, they worked with the VW rep to not only repair it, but had a whole new headliner put in. Their shuttle service and customer waiting areas are top notch, and although we're 50 minutes away from west Asheville, I'd still use them for service support if I had to drive 2 hours. Oh, I almost forgot - never found dirt or debris left inside the cars after they get their work done! More

Great service, Good people The local dealership was very thorough in making sure my vehicle recieved the service it needs and the service advisior made sure I didn't spend a pen The local dealership was very thorough in making sure my vehicle recieved the service it needs and the service advisior made sure I didn't spend a penny more than I needed to. More

Great service, easy buying process The salesperson, Joe, was very helpful and low pressure, great guy. They had the car I wanted in stock in multiple colors and the price was right. Buy The salesperson, Joe, was very helpful and low pressure, great guy. They had the car I wanted in stock in multiple colors and the price was right. Buying process was amazingly fast and easy, the paperwork took less than an hour. Great experience all around! More