
Flow Volkswagen of Asheville
Asheville, NC
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372 Reviews of Flow Volkswagen of Asheville
Always a great experience. I always get great service and I am treated very well when I bring my car in for service. Charles and Philip are extremely knowledgeable and professi I always get great service and I am treated very well when I bring my car in for service. Charles and Philip are extremely knowledgeable and professional. They have always gone above and beyond with their customer service to make sure my needs are met. Great assets to the VW team! More
nail in tire I pulled in to the dealership service department when the low tire pressure signal beeped on to find that i had a nail in my tire. they were able to p I pulled in to the dealership service department when the low tire pressure signal beeped on to find that i had a nail in my tire. they were able to patch it and I had the tires rotated while I was there, plus, they washed my car, nice bonus. I was in and out of there quickly, Thank you for coming to the rescue! More
EXCELLENT AS ALWAYS. IN EARLY AND OUT BEFORE TIME PROVIDED I have our Audi, Porsche and now our VW serviced at Harmony. They are always helpful and courteous. Great dealer easy to deal with and fair. I have our Audi, Porsche and now our VW serviced at Harmony. They are always helpful and courteous. Great dealer easy to deal with and fair. More
Great Experience Had a great experience. No pressure and was shown new and used cars both. Michael worked with me to hit my budget and find the car I wanted. Had a great experience. No pressure and was shown new and used cars both. Michael worked with me to hit my budget and find the car I wanted. More
Excellent service but long wait As usual, the service (50,000) was perfect , the service employee courteous but the waiting time of more than 3 hours unacceptable, although scheduled As usual, the service (50,000) was perfect , the service employee courteous but the waiting time of more than 3 hours unacceptable, although scheduled in advance and arriving on time! More
Best Service Department The entire process was streamlined and efficient. We live over 65 miles away and they worked with us to make dropping off our vehicle a very easy proc The entire process was streamlined and efficient. We live over 65 miles away and they worked with us to make dropping off our vehicle a very easy process. Communication was excellent during the time they had our vehicle. We were extremely pleased with the entire experience. More
Process was seamless. Easy to make appointment, Charles Bishop was ready for us when we arrived, vehicle was ready and washed when they said it would be. Good experience ov Easy to make appointment, Charles Bishop was ready for us when we arrived, vehicle was ready and washed when they said it would be. Good experience overall. More
Efficient, knowledgeable & alert They addressed my main issue which turned out to be a piece of metal in my tire. But Charles also does a serious inspection of my car, and noticed wh They addressed my main issue which turned out to be a piece of metal in my tire. But Charles also does a serious inspection of my car, and noticed where someone must have hit my front end in a parking lot. The damage was barely noticeable to me until he pointed it out. I had not hit anything or been in an accident so it had to have been a parking lot somewhere. He explained what would need to be done that should allow them to pop it out, which I will do later. While I was upset with the diesel news that came out 2 weeks after buying my car, I do love the car. And the service has been outstanding. If I get a reasonable buy back, I will probably trade up to the same car with a couple more extras, but a regular gas car. More
On schedule work was performed on my scheduled appointment time, wait was expected for repairs, but work was completed to satisfaction and done correctly. I will work was performed on my scheduled appointment time, wait was expected for repairs, but work was completed to satisfaction and done correctly. I will return for further repair to my VW Passat in the future. More
Came home with a new VW I was very upset about the deisel situation and really appreciate the wonderful customer service from Michael and Nate. Very happy with my new white T I was very upset about the deisel situation and really appreciate the wonderful customer service from Michael and Nate. Very happy with my new white Tiguan. More