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Flow Volkswagen of Asheville
Asheville, NC
377 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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377 Reviews of Flow Volkswagen of Asheville
September 20, 2016
Efficient, responsible.caring Customer for 3 years.Very satisfied with personnel and service. Very satisfied that we picked Harmony Customer for 3 years.Very satisfied with personnel and service. Very satisfied that we picked Harmony Motors and Volkswage. Look forward to continuing the relationship. More
by NUSURFER
Verified CustomerEmployees Worked With
Philip King, Charles Bishop
September 19, 2016
Great people Awesome place to have your car serviced, the staff is very friendly. Everyone is very willing to help on any way.what more can I say. Awesome place to have your car serviced, the staff is very friendly. Everyone is very willing to help on any way.what more can I say. More
by zac_elkins
Employees Worked With
David Smith, Philip King, Charles Bishop, Christene Tornello, David Smith, Brittany Courtney, Jack Thill
September 17, 2016
Great Follow Up! Essentially, the salesman found the car with the features I was looking for and worked efficiently to help make the purchase successful. I didn't f Essentially, the salesman found the car with the features I was looking for and worked efficiently to help make the purchase successful. I didn't feel there was unusual pressure to purchase even though the car was attractive and would probably be sold very soon to another buyer. Being one of the first of the new models for 2017, the discount was not as much as I anticipated but was acceptable and over the long run will not be very costly as I tend to keep cars for a long time. This is my third Passat and the first two have been excellent cars and have met my needs. More
by David Clarence Keller
Employees Worked With
Chris Nelson, Michael Roach
September 14, 2016
Bait and Switch I talked to a salesperson about buying a used Beetle. I was told a used one just came in and it was $9,000. She was fired so I lost contact. I then ta I talked to a salesperson about buying a used Beetle. I was told a used one just came in and it was $9,000. She was fired so I lost contact. I then talked to someone who took her place. He was very nice, but the finance person was rude and awful. That same car never made it to their lot, but the new price was $11,000 and was out being fixed. Then another one came up on their site. It never made it to their lot either, but I was told it was in transit and the other was sold. This one was 4k over book value and then they told me that instead of 20% down, now it was close to 50% down for this car, however they could put me in a subaru for less than 10% down. I was never interested in a subaru and they knew this. I believe they list cars in their inventory they will never have to get people in the door. They also tried to put me in a 2016 Jetta. They only want to get rid of 2016's because they 2017's were in and will do a lot of shady stuff including bait and switch tactics on imaginary inventory. Go anywhere but there. Go to another state if you want a Bug. More
by Charlayne Crawford
Employees Worked With
Nate Nunn, David Smith
September 12, 2016
Good experience First time purchasing a vehicle at a dealership. Contacted Ron the night before to make sure the vehicle was still available before making a 4 hour d First time purchasing a vehicle at a dealership. Contacted Ron the night before to make sure the vehicle was still available before making a 4 hour drive the next day to check it out. Ron answered all questions and made sure to cover everything. He also set me up with financing that was lower than my loan I had acquired for the purchase. Chris went over everything with the title, financing, and extended warranty with me and also answered all questions that I had. While I was with Chris, Ron went and got t-shirts and bumper stickers for us. The experience took a little longer than expected, but my case was also unique and it had no impact on the sale or my view of anyone. Dealership was clean and had refreshments. Every customer that came in was immediately addressed by an employee. Thank you Ron and Chris for the experience. More
by bshaw06
Employees Worked With
Chris Nelson, Ron Klahr
September 09, 2016
No Charge & prompt service I received prompt and courteous repair at no charge for removal of a small stone from my R front wheel assembly on my 2011 Jetta TDI SportsWagen I received prompt and courteous repair at no charge for removal of a small stone from my R front wheel assembly on my 2011 Jetta TDI SportsWagen More
by jimdelos
Employees Worked With
Philip King
September 03, 2016
Great experience The people at the dealership are very professional and knowledgeable. This is the second car I have purchased from Volkwagen of Asheville and I will b The people at the dealership are very professional and knowledgeable. This is the second car I have purchased from Volkwagen of Asheville and I will be back when ready to buy another car. More
by CHOLMES552
Employees Worked With
Chris Nelson, Michael Roach
August 31, 2016
Great Experience Mark helped me find the perfect car and was on top of getting me the information I needed to make my final decision. If it wasn't for his fast respons Mark helped me find the perfect car and was on top of getting me the information I needed to make my final decision. If it wasn't for his fast response when I found the vehicle I wanted, I could have missed the opportunity. I LOVE my new car and appreciate the diligence of everyone involved to make it an extremely smooth process. More
by AL33115
Employees Worked With
David Smith, James Lordman, Mark Kaye
August 28, 2016
great experience Brent is the best, very knowledgeable and helpful. He made the buying experience very easy. Chris was wonderful as well. We worked out the whole dea Brent is the best, very knowledgeable and helpful. He made the buying experience very easy. Chris was wonderful as well. We worked out the whole deal in less than 2 hours. More
by CHRISWEWING
Employees Worked With
David Smith, Chris Nelson, Brent Curvin
August 25, 2016
Great experience I leased a car from Harmony and everything went very well, I love the car and appreciate the staff. Josh went above and beyond my expectations even I leased a car from Harmony and everything went very well, I love the car and appreciate the staff. Josh went above and beyond my expectations even after the car was purchased. It's refreshing to find such excellent customer service. Harmony really appreciates your business and it shows, which is so important with such a major purchase. More
by MOLLYLBASILE
Employees Worked With
Chris Nelson, Josh Mitchell
