Flow Volkswagen Subaru Volvo

Subaru Outback purchase Following numerous questionable experiences at other dealers in the Triangle NC area, we ended up at Maxwell Subaru in 2011. The experience buying our Following numerous questionable experiences at other dealers in the Triangle NC area, we ended up at Maxwell Subaru in 2011. The experience buying our Outback was superb. So when we wanted to purchase another Outback, we naturally went to Flow Subaru in Burlington, because our favorite salesman Dray Daiber, who used to work at Maxwell, now works at Flow in Burlington. He did not disappoint us. The other folks at Flow were very helpful and gracious as well. More

I won't buy anywhere else If you want to know our opinion of Flow Subaru in Burlington and salesperson Dray Daiber ... well, does our having purchased four vehicles from Flow a If you want to know our opinion of Flow Subaru in Burlington and salesperson Dray Daiber ... well, does our having purchased four vehicles from Flow and Dray in the past five years tell you anything? Not only have our research and many owner testimonials convinced us that Subaru is the only vehicle for our family, but also we have complete trust and confidence in the Flow organization and in Dray. No hassle, no pressure, no BS. We happily -- no, enthusiastically -- recommend Flow Subaru and Dray Daiber for the quality of the car and of the car purchasing experience that they provide time after time after time. And Flow's after-purchase service is excellent, too. More

"Very Accommodating" I reached out to the customer service department (Alexander Folmar - Customer Relations Rep) at this particular location, as I found a Volvo XC60 ad I reached out to the customer service department (Alexander Folmar - Customer Relations Rep) at this particular location, as I found a Volvo XC60 ad on-line. I scheduled an appointment to view the car and had to reschedule twice due to my work schedule. The dealership was very understanding and very accommodating. When I finally made it to the dealership, I was greeted by Mr. Dray Daiber, who had been expecting me and had the car ready to test drive. He was very friendly, knowledgeable and informative about the vehicle. Once I fell in love with the car, he allowed me to take it for a drive by myself, which inevitably sold the car. Jessica Turnquest, the Finance Manager was also very helpful and very quick. They did their best to get me where I needed to be with my trade-in and were super efficient. I didn't have to wait for hours or spend an entire day. I had one of the best buying experiences I've encountered. I will certainly recommend them. More

Refused to sell to me This dealership came with good reviews, so, when my automobile had outlasted its repair bill, I came here with the intention of buying a new 2018 Fore This dealership came with good reviews, so, when my automobile had outlasted its repair bill, I came here with the intention of buying a new 2018 Forester (outgoing model to make way for 2019 model year). I was advised that there were no premium models to be found at Flow or anywhere else, only upper models. The inquiry about any specials for the outgoing year was met with "there are no cash or financing incentives". The "no haggle" price ended up being MSRP, plus $1,950 delivery fee (on top of $900 destination charge), and several more fees which were higher than any other dealership in the area (found that out later). It was also advised that "due to my credit score", I could only get 4.79% financing rate. I inquired about the certified used 2018 Forester and was given almost full retail price (it had 16k miles in just 4 months of ownership), no budging on price and a ridiculous financing rate. Who buys at or above MSRP and above KBB/NADA value? I decided to just drive my current vehicle (180k miles) until it died because buying a car is so stressful ONLY because of the runaround and lying such as with Flow. However, my wife called another dealership because she also saw the $4k off any new 2018 Forester model/trim. I reluctantly went, saying if they didn't give me the advertised $4k 10 seconds into the conversation, I was leaving immediately. The other dealership gave me the $4k clearance discount immediately, plus, due to my strong credit score/history (ahem, well over 800), a choice of 0%, 1.9%, or 2.9% financing (48, 60, 72 months, respectively). I was given at least three choices of the trim desired or could have another found if they didn't meet my needs. I will never go to any Flow dealership again. More

Great Dealership. The sales people were super to deal with. They were very helpful in answering all of my questions. They were very knowledgeable about the vehicle that The sales people were super to deal with. They were very helpful in answering all of my questions. They were very knowledgeable about the vehicle that we purchased. Could not have dealt with a better dealership anywhere. Dray Daiber was the best salesman that I have dealt with when buying a new vehicle. A great experience. More

Hassle Free This was the most painless car purchase ever. Dray Daiber was great to deal with. I would recommend to anyone looking for a new Subaru! This was the most painless car purchase ever. Dray Daiber was great to deal with. I would recommend to anyone looking for a new Subaru! More

Excellent customer service Dray Daiber was wonderful to deal with no pressure and excellent communication. He knew what I wanted and delivered with no hassles. Would highly re Dray Daiber was wonderful to deal with no pressure and excellent communication. He knew what I wanted and delivered with no hassles. Would highly recommend Dray and this dealership! More

Great experience! I found a used Toyota Camry online and called to schedule a visit the next day. Dray Daiber helped with the purchase from start to finish including s I found a used Toyota Camry online and called to schedule a visit the next day. Dray Daiber helped with the purchase from start to finish including showing me the car, letting me take and test drive and finding the best financing. Overall, he provided excellent customer service in a very professional and competent manner! More

Sales Experience with Dray Daiber My wife and I had a very good experience with salesman Dray Daiber, when we just bought a new 2017 Subaru Outback. He answered all of our questions an My wife and I had a very good experience with salesman Dray Daiber, when we just bought a new 2017 Subaru Outback. He answered all of our questions and explained all the features. Also he did not give us a high pressure sales pitch which was refreshing. All the paperwork was handled efficiently and the car was prepared well. More

Best sales team Keith Hutchins, and the Flow Team what a combination. Thank you for helping my father get into a car. My father who is retired has poor credit an Keith Hutchins, and the Flow Team what a combination. Thank you for helping my father get into a car. My father who is retired has poor credit and on a fixed income. He was in tears because he did not think he would qualify. The team and keith where always positive and treated my father with respect and compasion regarding his situiation. The level of professionalism all around was fantastic. This man keith hutchins is a true gem of a person. I will be buying all my cars and trucks for my personell and business from him . Thank you keith and flow crew. More