Flow Toyota of Charlottesville
Charlottesville, VA
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I live in Virginia Beach, approx 170 miles from Charlottesville and yet I chose to get my car from Umansky with Shawn O’Connell. I just got my car in Sept 2020 and traded it in. Shawn is excellent Charlottesville and yet I chose to get my car from Umansky with Shawn O’Connell. I just got my car in Sept 2020 and traded it in. Shawn is excellent and very respectful and respond in a timely manner. Thank you! More
Excellent service visit with one little hiccup. They made the appropriate correction the next business day within 15 minutes and off I drove until the next 5000 miles. Thank you for getting me right in made the appropriate correction the next business day within 15 minutes and off I drove until the next 5000 miles. Thank you for getting me right in and realizing the trouble quickly. More
They took my car in time and I was able to wait in their Customer Service area where there is ample seating with Covid spacing in mind. The gentleman who worked with me, Mr. Stallman, was very polite and h Customer Service area where there is ample seating with Covid spacing in mind. The gentleman who worked with me, Mr. Stallman, was very polite and he resolved a problem I had with my spare key. He also gave me an update on where they were in servicing my Avalon. I was in and out in no time. More
At the service desk there was a male whose altitude seemed less than friendly (as one walks in he was on the far left). He started to check me out and could care less if he answered my questions or wa seemed less than friendly (as one walks in he was on the far left). He started to check me out and could care less if he answered my questions or was very knowledgeable. However, Amy at the service desk was great, freindly, and very helpful - she explained the charges and the work done. More
I brought my camry in for state inspection and 50k service. Lindsey Butler was my service contact and she was very very nice and helpful and answered all my questions. service. Lindsey Butler was my service contact and she was very very nice and helpful and answered all my questions. More