Back

Flow Toyota of Charlottesville

Charlottesville, VA

3.8
417 Reviews

1357 Richmond Rd

Charlottesville, VA

22911

Directions

By Type

Showing 417 reviews

December 28, 2021

Excellent service visit with one little hiccup. They made the appropriate correction the next business day within 15 minutes and off I drove until the next 5000 miles. Thank you for getting me right in More

by Bunnybunbun
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pauline...I believe
Dec 30, 2021 -

Flow Toyota of Charlottesville responded

We're so glad that we could help get you back on the road! Thank you for visiting us at Umansky Toyota!

December 23, 2021

If I could give the staff at this dealership 10 stars I gladly would! Amazing service, fast, and courteous. And genuinely nice people. More

by v
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David the service director.
Dec 27, 2021 -

Flow Toyota of Charlottesville responded

We're so glad to hear that you had a positive experience! Thank you for sharing your feedback with us!

December 22, 2021

They took my car in time and I was able to wait in their Customer Service area where there is ample seating with Covid spacing in mind. The gentleman who worked with me, Mr. Stallman, was very polite and h More

by larvinia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stallman, Jonathan
Dec 23, 2021 -

Flow Toyota of Charlottesville responded

We're so glad to hear that you had a great experience here! We're happy we could help you out with your Avalon!

December 14, 2021

At the service desk there was a male whose altitude seemed less than friendly (as one walks in he was on the far left). He started to check me out and could care less if he answered my questions or wa More

by kent1171
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy
Dec 15, 2021 -

Flow Toyota of Charlottesville responded

We sincerely appreciate all of your feedback, both positive and constructive. It's great to hear that Amy was able to make your experience a positive one!

December 09, 2021

My experience for service was efficient & very pleasant. Communication throughout was timely and shuttle was on time and courteous. More

by Satisfied customer
Customer Service
Recommend Dealer
Yes
Employees Worked With
Lindsay
Dec 10, 2021 -

Flow Toyota of Charlottesville responded

Thank you so much! We hope to work with you again some time. Please reach out if we can ever be of further assistance here at Umansky Toyota!

December 09, 2021

The whole team worked to perfection including the dependable Lindsey and the driver Charlie. Many thanks. More

by lfaust
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lindsey, Charlie
Dec 13, 2021 -

Flow Toyota of Charlottesville responded

We're so glad that you enjoyed working with our team! Thank you for choosing Umansky Toyota!

November 30, 2021

I brought my camry in for state inspection and 50k service. Lindsey Butler was my service contact and she was very very nice and helpful and answered all my questions. More

by jcj3r
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lindsey Butler
Dec 01, 2021 -

Flow Toyota of Charlottesville responded

It's great to hear that you enjoyed working with Lindsey! We sincerely appreciate your positive feedback!

November 30, 2021

My contact at Umansky was very helpful and honest about the time it would take to service my car. The work done was also top notch More

by Srh5g
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abbie
Dec 01, 2021 -

Flow Toyota of Charlottesville responded

We're so glad to hear that you enjoyed working with our team! Thank you for choosing Umansky Toyota!

November 18, 2021

Have all my regular service done here. Courteous and efficient. I have been very pleased. More

by Contact
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lindsey
Nov 19, 2021 -

Flow Toyota of Charlottesville responded

We're thrilled to hear that you've enjoyed your appointments here! We'd love to have you back again next time.

November 13, 2021

I bought my car from Umansky and have had great service from you always. Thank you for asking about my opinion, Allan Anderson More

by alandshel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
My memory is very poor. I just know that everyone I communicated with was very personable and knowledgeable.
Nov 16, 2021 -

Flow Toyota of Charlottesville responded

Hi Allan, it's great to hear that you enjoyed working with our team! Thank you for taking the time to share your valuable feedback!

...
9
...