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Flow Toyota of Charlottesville

Charlottesville, VA

3.8
417 Reviews

1357 Richmond Rd

Charlottesville, VA

22911

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Showing 417 reviews

January 13, 2022

I had my Prius in for service. Easy to schedule appointment. Had my car ready when promised. Very friendly staff. More

by Rlw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pauline
Jan 17, 2022 -

Flow Toyota of Charlottesville responded

It's great to hear that your appointment with us went smoothly! Thank you for sharing your review!

January 12, 2022

It was quick, easy and painless. Came in for a maintenance check. Was able to get a ride back to my office. More

by daniel.s.tello
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I cannot recall his name... sorry!!
Jan 14, 2022 -

Flow Toyota of Charlottesville responded

Hi Daniel, we're thrilled to hear that your appointment went so smoothly! Thanks for sharing your review with us!

January 12, 2022

Pauline is great to work with. Car was serviced on time and all work was performed to my satisfaction. More

by bwoodzell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pauline
Jan 14, 2022 -

Flow Toyota of Charlottesville responded

We're thrilled to hear that Pauline was able to make your experience here a positive one! Thank you for choosing Umansky Toyota!

January 12, 2022

Drop off was easy. Service manager stayed in contact with me throughout the day. Completed the work ahead of original schedule. Well done! More

by jkordella
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnathan
Jan 14, 2022 -

Flow Toyota of Charlottesville responded

We're glad to hear that you had a positive experience at your appointment! We hope to see you again next time!

January 11, 2022

I am very pleased with the service I received in purchasing my new Rav4. Kyler did an excellent job is assisting us. Annie got m the car I love. Thanks to everyone involved. More

by Babs
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyler, Annie
Jan 12, 2022 -

Flow Toyota of Charlottesville responded

It's great to hear that Kyler, Annie, and the rest of our team were able to make your experience great! We hope you enjoy your new Rav4!

January 11, 2022

Like the location, easy to schedule an appointment, help with installing new battery for keyless vehicles. More

by Rita.johnson201
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
All did fine
Jan 12, 2022 -

Flow Toyota of Charlottesville responded

We're happy to hear that your appointment went smoothly! Thank you for choosing Umansky Toyota!

January 06, 2022

Sales representation, finance, and follow up communication from all at the Dealership were excellent. Macro market conditions due to poor Federal supply-chain management, are the obvious drivers More

by ktlschwab
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Oconnell
Jan 07, 2022 -

Flow Toyota of Charlottesville responded

We're so glad to hear that you had a great experience working with our team! We sincerely appreciate your business, and we look forward to working with you again!

January 06, 2022

No complaints, efficient and friendly. Rock on, good job, well done, almost to 15 words. Made it. More

by dugstarns
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
not sure, unclear, can't remember
Jan 07, 2022 -

Flow Toyota of Charlottesville responded

Thank you for taking the time to leave your review! Have a wonderful day!

January 01, 2022

They are courteous, considerate, and kind. I never hesitate to recommend Umansky to my family and friends. Great yjjk More

by viernado
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Layton
Jan 03, 2022 -

Flow Toyota of Charlottesville responded

We're so glad that you've had positive experiences here at Umansky Toyota! We sincerely appreciate your business, and thank you for your recommendation!

December 31, 2021

I live in Virginia Beach, approx 170 miles from Charlottesville and yet I chose to get my car from Umansky with Shawn O’Connell. I just got my car in Sept 2020 and traded it in. Shawn is excellent More

by salliejenkins
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn O’CONNELL
Jan 03, 2022 -

Flow Toyota of Charlottesville responded

We're so appreciative to hear that you've gone out of your way to visit us! Thank you for your business, and we're thrilled that you enjoyed working with Shawn!

Jan 03, 2022 -

salliejenkins responded

Thank you. I will definitely contact Shawn when I’m ready for trade in.

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