Flow Toyota of Charlottesville

The Service Department was professional and skilled. I will continue to bring my vehicle here. will continue to bring my vehicle here. More

I have a 2015 Lexus and schedule regular service appointments with Toyota. This time I had a tire repair issue. Mike Stevens supported my request with same day service. He was extremely user fr appointments with Toyota. This time I had a tire repair issue. Mike Stevens supported my request with same day service. He was extremely user friendly, efficient and professional. Thanks for your support. Lew Flanders. More

Pleasant and speedy service, but the driver's floor mat was made very dirty by someone's shoes. was made very dirty by someone's shoes. More

15,000 mile checkup had to wait 2 hours. If short staffed don’t over schedule. don’t over schedule. More

Came to have side step-up rails installed, there were issues, and a one hour anticipated install morphed into three. During the process the service person kept me informed of the problems and even provid issues, and a one hour anticipated install morphed into three. During the process the service person kept me informed of the problems and even provided a discount coupon for the extra wait. More

Mike Stephens in service was very professional and did his best to get our daughter's Camry serviced as soon as possible. Mike kept us informed on every aspect of the services that were needed. I would his best to get our daughter's Camry serviced as soon as possible. Mike kept us informed on every aspect of the services that were needed. I would highly recommend Mike Stephens at Umanksy Toyota's service department. More

My new RAV4 is the fifth car that we have purchased from Umansky Toyota, and each purchase was made with the excellent services of Leslee Parsons. Leslee kept me informed of every step my car took from bein Umansky Toyota, and each purchase was made with the excellent services of Leslee Parsons. Leslee kept me informed of every step my car took from being built in Canada to being transported to your dealership, and also did everything she could to make my pick-up easy and streamlined. She's also always been available for followup questions after the sale. Leslee is definitely the reason I chose to come to Umansky to buy a new car. Michael in Finance also did a great job of explaining finance options and finalizing the deal. Thanks to you all! More

The service folks are respectful and pleasant. The only challenge was they overbooked. Regardless, the quality of car care is good. challenge was they overbooked. Regardless, the quality of car care is good. More

Timeliness of getting service (takes over a week to get the appointment) should be better, but once you have the appointment the service is done professionally in a very timely manner. Great service depart the appointment) should be better, but once you have the appointment the service is done professionally in a very timely manner. Great service department, scheduling needs i,provement. More

Amy Phillips and the Umansky service team worked hard to successfully perform a wide range of repairs and routine service items on my 2015 Avalon in a 6 hour period. She also assisted me with a loaner vehi successfully perform a wide range of repairs and routine service items on my 2015 Avalon in a 6 hour period. She also assisted me with a loaner vehicle since I reside outside their standard shuttle range. More