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Flow Toyota of Charlottesville

Charlottesville, VA

3.8
417 Reviews

1357 Richmond Rd

Charlottesville, VA

22911

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Showing 417 reviews

April 30, 2022

The service writers very helpful and friendly. Easy to schedule an appointment online. I dropped off my vehicle and they had it ready well ahead of the time I had asked for. More

by Rlw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy
May 02, 2022 -

Flow Toyota of Charlottesville responded

We're so happy to hear that you enjoyed working with our team! Thank you for your positive review!

April 27, 2022

Excellent service. We have worked with Leslee Parsons for many years, and she is extremely professional, knowledgeable, and caring. We have enjoyed working with her. Th More

by aisilverman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leslee Parsons
Apr 28, 2022 -

Flow Toyota of Charlottesville responded

We're so happy to hear that you had a great experience working with Leslee! Thank you for choosing Umansky Toyota!

April 10, 2022

20000 mile scheduled service went without issue in ~ 1. 5 hours as advertised / expected. Waiting lounge was well spatially distanced with complementary beverages. :) More

by n/a
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
No
Apr 10, 2022 -

Flow Toyota of Charlottesville responded

We're so glad you had a great experience during your appointment! Thank you for choosing Umansky Toyota!

April 08, 2022

This is the first time I have use the Service Dept since Umansky has taken over. Things went smoothly and there no problems. Satisfied with the service I received. More

by jmmundy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Shifflett
Apr 10, 2022 -

Flow Toyota of Charlottesville responded

It's great to hear that your visit went well! We hope to work with you again next time!

April 06, 2022

My service advisor was able to get my car inspected without an appt within an hour. More

by Jerry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
A male service advisor...forgot his name.
Apr 07, 2022 -

Flow Toyota of Charlottesville responded

Hi Jerry, we're so glad we could help you out with your appointment! Thank you for sharing your review!

April 02, 2022

David added a recall, that I was unaware of, to my appointment. My car was finished prior to the estimated time. Excellent service! More

by Radarandroni
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David
Apr 04, 2022 -

Flow Toyota of Charlottesville responded

We truly appreciate this wonderful feedback! We're glad everything went smoothly. Please let us know if we can ever be of further assistance!

April 02, 2022

Nice talk with Darin. Good Guy. Very helpful. Charity is so kind to give me a ride to let me see the car and drive me again to let me receive my new car. Nice experi More

by Enxing
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darin Jones; Charity Jones
Apr 04, 2022 -

Flow Toyota of Charlottesville responded

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Please don't hesitate to reach out if we can ever be of further assistance!

April 01, 2022

Very happy with the service. Arrived a little early for my scheduled service and was helped immediately with no hassle. Will recommend Umansky service to everyone. More

by physics4all
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David
Apr 04, 2022 -

Flow Toyota of Charlottesville responded

Thank you for sharing this wonderful feedback with us! We are proud to provide you with the exceptional service you deserve! We greatly appreciate your business and look forward to continuing to support you in the future!

March 31, 2022

David was very friendly and professional. Kept me informed and made sure the work was completed by the end of the day. Always a pleasure doing business with Umansky Toyota in Charlottesvill More

by sbaker7736
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David
Apr 01, 2022 -

Flow Toyota of Charlottesville responded

Thank you for sharing such great feedback for David! We're glad to learn that he provided a terrific service experience. Please let us know if we can ever be of further assistance!

March 27, 2022

Phenomenal service! Called to check in and ensure all my questions were answered. Excellent care of my car! More

by lac6vz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy & David Layton
Mar 29, 2022 -

Flow Toyota of Charlottesville responded

We're so happy to hear that you had such a positive experience! Thank you for your wonderful review!

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