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Flow Toyota of Charlottesville

Charlottesville, VA

3.8
417 Reviews

1357 Richmond Rd

Charlottesville, VA

22911

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Showing 417 reviews

June 07, 2022

It was a very friendly, efficient, and competent service experience. David provided excellent communication throughout the process. More

by Carl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Layton
Jun 08, 2022 -

Flow Toyota of Charlottesville responded

Hi Carl, we're so happy to hear that your experience went well! Thank you for choosing Umansky Toyota!

May 28, 2022

I am always pleasantly surprised how Quick and easy they make the service call And complete It. More

by garykelman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pauline and Nicole
May 31, 2022 -

Flow Toyota of Charlottesville responded

We're so happy to hear that your appointment was quick and easy! Thank you for choosing Umansky Toyota!

May 20, 2022

Perfect in all respects. Amy is the best service representative and communicates very clearly for our needs. More

by lfaust
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy
May 23, 2022 -

Flow Toyota of Charlottesville responded

We are so happy to hear that you enjoyed working with Amy! Thank you for sharing your review with us!

May 19, 2022

We had the car serviced at Umansky while my daughter was at UVA. She was rather nervous about taking a car in for service as she had never done that. They are very thorough, dependable and trustworthy. I hi More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The entire service team
May 20, 2022 -

Flow Toyota of Charlottesville responded

Hi Mike, we're happy to hear that you had a great appointment! We sincerely appreciate your business!

May 18, 2022

Service is always excellent. Amy Phillips in Service always assists us. She is so professional and courteous and is truly a kind and caring person. Thank you Amy!! You are t More

by emberbillcat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Phillips
May 19, 2022 -

Flow Toyota of Charlottesville responded

We're so happy to hear that Amy was able to make your experience here a great one! Thank you for choosing Umansky Toyota!

May 14, 2022

I have always found the employees more than helpful and courteous. Thank you so much. More

by mcc2f4@centurylink.net
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure wwhat their names were as I did not think to get them.
May 16, 2022 -

Flow Toyota of Charlottesville responded

We're so happy to hear that you enjoyed working with our team! Thank you for choosing Umansky Toyota!

May 11, 2022

Service has always been excellent. No return visits due to incomplete or bad service. Very sorry to lose Lindsay Butler as service advisor….. She was OUTSTANDING!!! More

by Scootz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Morris
May 12, 2022 -

Flow Toyota of Charlottesville responded

We're thrilled to hear that you've had great experiences here at Umansky Toyota! Thank you for sharing your positive feedback with us!

May 06, 2022

Forrest was very upfront about how long it would take for the car to arrive after the order was placed, and he kept me apprised all along the way when delivery of the car was delayed. Forrest and the manage More

by jjstarkey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Forrest Rosser
May 09, 2022 -

Flow Toyota of Charlottesville responded

Thank you for sharing your feedback about your experience here! We're so glad that your enjoyed working with Forrest!

May 02, 2022

Great working with Charles and Mike on this transaction-Both were very courteous and professional. More

by Tundra
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles, Mike
May 04, 2022 -

Flow Toyota of Charlottesville responded

We're so happy to hear that you enjoyed working with Charles, Mike, and the rest of our team! Thank you for sharing your feedback with us!

May 01, 2022

Car working fine. Have not checked to see if GPS has been updated but hopeful. More

by shull
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David
May 02, 2022 -

Flow Toyota of Charlottesville responded

We're glad to hear your appointment went well! Thank you for choosing Umansky Toyota!

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