Flow Toyota of Charlottesville
Charlottesville, VA
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My wife and I purchased new 2011 4 Runner and 2012 Highlander. Del Baramki is the best: friendly, walks his talk, very helpful in set-up and assistance after sale with use of vehicle options. The s Highlander. Del Baramki is the best: friendly, walks his talk, very helpful in set-up and assistance after sale with use of vehicle options. The service department also is user friendly and walks their talk. The 2 years of free basic service on a new vehicle is great! In the face of public criticism Toyota responded by getting even better in product and service. Other car manufacturers do not seem to do the same. If you want the best vehicle and the opportunity to negotiate the best price, see Del Baramki at Brown Toyota. More
Very nice guy. He knew his stuff and had facts and figures ready. We weren't going to buy right away, but the deal was so good, we changed our mine. figures ready. We weren't going to buy right away, but the deal was so good, we changed our mine. More
I was surprised with my very cordial dealings with Brown Toyota of Charlottesville. My family had had some unpleasant dealings with Brown 15 years ago when they were on Route 29. Now it seems there is a new Toyota of Charlottesville. My family had had some unpleasant dealings with Brown 15 years ago when they were on Route 29. Now it seems there is a new world at Brown and I was extremely satisfied with my whole new car purchase experience in January 2012. More
I really enjoyed working with Ed. He is a great guy. Very attentive, very concereed about our time and experience. He took the time to explain the features on the Venza so that my wife and I were comfortable attentive, very concereed about our time and experience. He took the time to explain the features on the Venza so that my wife and I were comfortable with them. We will be looking in the next few months for another vehicle and will be using Ed. Rachael in Finance was very plaesent and professional. She new her stuff which made the process smooth and quick. Didnt feel like I was walking into a "snake pit". More
Every time I go to this dealership I was treated like I'm part of the family. They have excellent, professional and courteous employees as a whole with the special mention of Jay Malone. First I rate this de part of the family. They have excellent, professional and courteous employees as a whole with the special mention of Jay Malone. First I rate this dealership the highest possible rate because of the professionalism of the staff. Secondly, I've been a customer for years and I never experienced even once that this dealership treated me unfairly. Also, my issues were always handled by Jay Malone and been resolved in quickest possible time. He's truly a professional and exceptional character in taking care of the customers. He's always on top of the situation and submit himself in resolving the issues. My hat's off to Jay Malone. More
I had an overall great experience buying my first car. Mr. Baramki was very friendly and helpful. He even offered to transport my vehicle to Boston, where I live, free of charge. Mr. Baramki was very friendly and helpful. He even offered to transport my vehicle to Boston, where I live, free of charge. More
Everyone was helpful and friendly when I arrived and took the car for a test drive. Del was willing to work with me on scheduling for coming again. Once I bought the car, Del was still willing to be flexibl the car for a test drive. Del was willing to work with me on scheduling for coming again. Once I bought the car, Del was still willing to be flexible with his schedule so that he could be at the dealership when I came in to pick up the car. More
When I pulled onto the lot I noticed a Christmas party in progress and salesmen/women lined up for their plates of turkey and decided to look around outside, not wanting to intrude. Immediately a vivacious a progress and salesmen/women lined up for their plates of turkey and decided to look around outside, not wanting to intrude. Immediately a vivacious and smiling lady came out to greet me. The entire time spent in her company was very educating, with sprinkles of good humor, a generous dose of southern hospitality and charm. I learned so much about my new car. I was so impressed that she had given up her dinner to accommodate me, worked for hours to seal the deal, and took me out to eat while waiting for the finance manager to serve us. She certainly redeemed Brown's for me and I am happier for this encounter. "Way to go, Leslee." You made my purchase memorable and hassle-free. Thanks, again for simplifying what has always been arduous and stressful. And thank you for hooking up the Bluetooth. You're in the right place to make a difference and I appreciate that you worked so well with me. More
I went to Brown's just to take a look at the new Camry as I was in the market for a new car soon, I had gone to 3 other dealers who offered me such a low price on my trade-in that I had come to the conclusi I was in the market for a new car soon, I had gone to 3 other dealers who offered me such a low price on my trade-in that I had come to the conclusion that I would have to wait a while until I paid down my current vehicle a little more before I could buy another vehicle. Ed offered a no pressure test drive and just for kicks I suggested they evaluate my current vehicle while we were on the test drive. I was quite shocked when they came in much better than any of the other dealers offers for my trade-in. Quickly settled on a price for the new Camry and I was on my way! Ed was great to work with, no pressure and genuinely interested in helping me. He even followed up the next day helping me do a slight customization to the car at no cost (something I mentioned to him and just thought I'd have to do it myself). Very happy with my experience. More
I have had an excellent experience in dealing with browns Toyota on the purchase of my 2012 Toyota camry. Harold has been there every step of the way, from helping me chose the right car, financing options, Toyota on the purchase of my 2012 Toyota camry. Harold has been there every step of the way, from helping me chose the right car, financing options, to any questions I need answered on service, warranty etc. The staff at browns Toyota are great people to work with. I recommend purchasing your next vehicle from this awesome company. More