Flow Toyota of Charlottesville

Good experience. Negotiated deal remotely so I just had to go in and complete paperwork. Did take longer than I anticipated at 2.5 hrs. Overall very good experience. Would do business w Brown again. to go in and complete paperwork. Did take longer than I anticipated at 2.5 hrs. Overall very good experience. Would do business w Brown again. More

Great experience. Sales person very knowledgable and entire staff polite and friendly. Would highly recommend Brown Toyota to friends and family. Del Baramki is an excellent representative. entire staff polite and friendly. Would highly recommend Brown Toyota to friends and family. Del Baramki is an excellent representative. More

Purchased a new 2013 Toyota Tacoma. Greg was great! The best car salesman I have ever dealt with. He wasn't only about selling me vehicle. All staff at the dealership was beyond friendly and helpful. As best car salesman I have ever dealt with. He wasn't only about selling me vehicle. All staff at the dealership was beyond friendly and helpful. As with any car deal when a trade-in is involved, I wish I would have gotten more for my trade-in. But, in the end I feel like I got a good deal on my new truck and am extrememly happy. Additionally, the parts department was also great when it came to helping me get new wheels for the truck. (the stock steel wheels are really blah) Anyway, great customer service and experience! More

Andrew was extremely knowledgeable, friendly and helpful while I was making my choice. He wasn't pushy or aggressive yet made me aware of what cars he had available that might appeal to me once he had a se while I was making my choice. He wasn't pushy or aggressive yet made me aware of what cars he had available that might appeal to me once he had a sense of what I was looking for. More

I initially inquired about a new Toyota Camry from Brown on-line. Frances Meiklejohn responded immediately with a welcome, a quote, and additional information, resulting in a strong first impression. The qu on-line. Frances Meiklejohn responded immediately with a welcome, a quote, and additional information, resulting in a strong first impression. The quote was reasonable, so I visited the Brown dealership where Del Baramki showed me a new 2013. Del is a very engaging salesman whose character and genuine manner inspired confidence. He guided me through the sales process that day, involving my test driving the Camry and a comparable 2013 Honda, ending with my driving away in a new Camry. My experience was relaxed and informed, and while the transaction was over no more than a car, it amounted to a pleasant way to spend the afternoon. I look forward to a continuing relationship with Del and inaugurating an infrequent relationship with a service department for whom he and Frances have set a high standard. More

A very satisfactory buying experience. James did a great job.Very pleasant and not pushy at all. Knew his product and worked with us to get a very good deal. Highly recommended. job.Very pleasant and not pushy at all. Knew his product and worked with us to get a very good deal. Highly recommended. More

Del was very welcoming and helpful to me. I was unsure if now was the right time to purchase a new Prius and Del was very helpful and did not make me feel pressured. I felt that I had all of the informat if now was the right time to purchase a new Prius and Del was very helpful and did not make me feel pressured. I felt that I had all of the information and best price available and I also felt very comfortable making such a large purchase. I appreciate all of the help and time that was spent with me to ensure that I got the best price and that I was making the best decision for myself. More

As soon as I walked through the door of the Brown Toyota dealership, Andrew was right there shaking my hand and welcoming me to Brown Toyota. He listened to my requirements and answered my questions as we t dealership, Andrew was right there shaking my hand and welcoming me to Brown Toyota. He listened to my requirements and answered my questions as we test-drove and discussed options for my potential purchase. He made me feel right at home and helped me every step of the way in the eventual purchase of my new Prius. The sales manager, Shannon Herring, was likewise very friendly and easy to work with. The business office staff were thorough and courteous, explaining all the details involved in finalizing the purchase. Overall, I was delighted with my experience with Brown Toyota and look forward to future happy experiences with the service department when I come in for scheduled maintenance on my beautiful new car. Thanks Brown Toyota! More

As always, the Brown service team exceeded my expectations. I was able to bring my car in when they opened and wait while they did the required preventive maintenance. The waiting room has wifi expectations. I was able to bring my car in when they opened and wait while they did the required preventive maintenance. The waiting room has wifi and free cold water bottles and other refreshments. I sat there for less than a hour, caught up on my e-mails for work, and was out the door. Plus they graciously helped with a plastic interior car part that had come loose. I could not have been more satisfied. Carolyn Engelhard More

I purchased my car at Browns and have used them for all repairs and service. I recently took my car in for state inspection and service and do to personal reasons, I was not able to pick up the car so the repairs and service. I recently took my car in for state inspection and service and do to personal reasons, I was not able to pick up the car so they went out of their way to delivery the car back to me. Browns employees are so customer friendly and help in anyway they can to provide great service. I would not take my car any other place or in the future if I purchase another vehicle it will be from Brown's. Outstanding service. More