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Flow Toyota of Charlottesville

Charlottesville, VA

3.8
417 Reviews

1357 Richmond Rd

Charlottesville, VA

22911

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Showing 417 reviews

February 14, 2020

Excellent customer service. Even pulled the car in so I wouldn’t get rained on. Several drivers waiting to take me to work when I dropped off. Great snacks and beverages. More

by Jackieconner61
Recommend Dealer
Yes
Employees Worked With
Del Baramki
Feb 17, 2020 -

Flow Toyota of Charlottesville responded

We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thank you for your kind words! We look forward to seeing you again.

February 11, 2020

I want to change my Lights to the bottom ones that I bought. It was incredibly easy to get umansky to change then for me. And I was hardly charged for that spur of the moment service. I couldn’t believe More

by GiaD
Recommend Dealer
Yes
Employees Worked With
Aaron, Del Baramki
Feb 12, 2020 -

Flow Toyota of Charlottesville responded

Thank you! We are happy you feel that way! We always want your experience to be an easy one! We appreciate your review!

February 08, 2020

Unscheduled service I had a problem with my 2018 Camry . Backing out of the driveway the engine began to stutter and several warning lights came on. I drove to the dealer More

by car repair
Recommend Dealer
Yes
Employees Worked With
Jeff
Feb 10, 2020 -

Flow Toyota of Charlottesville responded

Thank you for sharing this wonderful feedback with us! We are proud to provide you with the exceptional service you deserve! We greatly appreciate your business and look forward to continuing to support you in the future!

February 07, 2020

Service advisor answered all my questions about my 60,000 mile service for CareCare Maintenance package, service was performed quickly, and 4Runner was returned to me well maintained. More

by SRB
Recommend Dealer
Yes
Employees Worked With
Jeff (Only). Did not see sales. , Del Baramki
Feb 10, 2020 -

Flow Toyota of Charlottesville responded

Thank you for your business and for taking the time to share your experience. We are happy to hear that you had a positive experience with our Service Department. Please do not hesitate to contact us for all of your automotive needs in the future!

February 06, 2020

I am very appreciative of the van driver service. The driver was friendly and efficient. I also had a hellpful service writer...also friendly and efficient. I Liked the customer service attitude reflecte More

by Marthasites
Recommend Dealer
Yes
Employees Worked With
Aaron Dube, Preston Gentry
Feb 10, 2020 -

Flow Toyota of Charlottesville responded

Everyone here loves to hear from customers like you! Thanks for giving us a chance, and for leaving such wonderful feedback!

February 05, 2020

Over 200,000 miles and my Toyota is still going strong! The team at Umansky Toyota is a big part of why I still love my Toyota! A friendly, knowledgeable staff that goes out of their way to make sure that t More

by Diane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim
Feb 06, 2020 -

Flow Toyota of Charlottesville responded

Thanks so much for the kind words! We're constantly hard at work to deliver the best possible customer service to our guests, and we greatly appreciate your praise! We look forward to seeing you again soon.

February 04, 2020

60,000 mile service Staff friendly, work done in a timely manner. Costs at dealership for service always seem a bit high, but they were able to help a bit with a coupon. More

by dmhva
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lindsay
Feb 05, 2020 -

Flow Toyota of Charlottesville responded

Thank you for giving us the opportunity to service your vehicle. We greatly appreciate this feedback and look forward to seeing you again in the future!

February 01, 2020

I’ve learned over 15 years that I can trust the service crew at Browns now Umansky Toyota. Latest visit is any example. Power steering started groaning on turns. Sure enough, it only needed fluid...and the More

by gary.berry
Recommend Dealer
Yes
Employees Worked With
Del Baramki
Feb 03, 2020 -

Flow Toyota of Charlottesville responded

We’re thrilled you enjoyed your experience with our team! Thanks for leaving the positive review, and please reach out anytime as we would love to work with you again!

January 31, 2020

Professional, Personable, and Good Price Travis did a great job working with us to get the Forerunner we wanted at a good price. Although we worked primarily with Travis, there is definitely More

by The Russells
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Batten
Feb 03, 2020 -

Flow Toyota of Charlottesville responded

This is amazing to hear, thank you for this terrific review! We really appreciate your kind words for Travis and will make sure this review gets back to him. Enjoy your incredible new ride!

January 29, 2020

awesome, quick, kind people - this was great considering that I have never been to that Toyota location before. won't hesitate to come back for other services More

by jess
Recommend Dealer
Yes
Employees Worked With
Glen
Jan 30, 2020 -

Flow Toyota of Charlottesville responded

Our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you have any additional needs or questions, we will be more than happy to assist you! Thank you for your support and safe travels!

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