Flow Toyota of Charlottesville
Charlottesville, VA
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Excellent customer service. Even pulled the car in so I wouldn’t get rained on. Several drivers waiting to take me to work when I dropped off. Great snacks and beverages. wouldn’t get rained on. Several drivers waiting to take me to work when I dropped off. Great snacks and beverages. More
I want to change my Lights to the bottom ones that I bought. It was incredibly easy to get umansky to change then for me. And I was hardly charged for that spur of the moment service. I couldn’t believe bought. It was incredibly easy to get umansky to change then for me. And I was hardly charged for that spur of the moment service. I couldn’t believe it. More
Unscheduled service I had a problem with my 2018 Camry . Backing out of the driveway the engine began to stutter and several warning lights came on. I drove to the dealer I had a problem with my 2018 Camry . Backing out of the driveway the engine began to stutter and several warning lights came on. I drove to the dealer and explained my problem. They took the car in, took me home via their shuttle service, and then called to explain that rodents had chewed up some wires, and told just what the cost would be to repair it. They called when the car was ready. I called the shuttle driver and was picked up promptly and returned to the dealership. Overall a quick and satisfactory experience for an unscheduled repair. More
Service advisor answered all my questions about my 60,000 mile service for CareCare Maintenance package, service was performed quickly, and 4Runner was returned to me well maintained. mile service for CareCare Maintenance package, service was performed quickly, and 4Runner was returned to me well maintained. More
I am very appreciative of the van driver service. The driver was friendly and efficient. I also had a hellpful service writer...also friendly and efficient. I Liked the customer service attitude reflecte driver was friendly and efficient. I also had a hellpful service writer...also friendly and efficient. I Liked the customer service attitude reflected by the people I interacted with. More
Over 200,000 miles and my Toyota is still going strong! The team at Umansky Toyota is a big part of why I still love my Toyota! A friendly, knowledgeable staff that goes out of their way to make sure that t The team at Umansky Toyota is a big part of why I still love my Toyota! A friendly, knowledgeable staff that goes out of their way to make sure that the service is completed on-time and at the best possible price. More
60,000 mile service Staff friendly, work done in a timely manner. Costs at dealership for service always seem a bit high, but they were able to help a bit with a coupon. Staff friendly, work done in a timely manner. Costs at dealership for service always seem a bit high, but they were able to help a bit with a coupon. More
I’ve learned over 15 years that I can trust the service crew at Browns now Umansky Toyota. Latest visit is any example. Power steering started groaning on turns. Sure enough, it only needed fluid...and the crew at Browns now Umansky Toyota. Latest visit is any example. Power steering started groaning on turns. Sure enough, it only needed fluid...and they didn’t even charge me! No leaks found and no work needed from their multi point checklist. Was I a happy camper or what! More
Professional, Personable, and Good Price Travis did a great job working with us to get the Forerunner we wanted at a good price. Although we worked primarily with Travis, there is definitely Travis did a great job working with us to get the Forerunner we wanted at a good price. Although we worked primarily with Travis, there is definitely a sense of "team effort" to assist us and get us on our way in a timely manner. Many thanks! More
awesome, quick, kind people - this was great considering that I have never been to that Toyota location before. won't hesitate to come back for other services that I have never been to that Toyota location before. won't hesitate to come back for other services More