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Flow Toyota of Charlottesville

Charlottesville, VA

3.8
417 Reviews

1357 Richmond Rd

Charlottesville, VA

22911

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Showing 417 reviews

March 15, 2020

Great service Toyota provided great service; Andy and I corresponded via email before meeting in person. I was greeted with kindness and treated well. Waiting on fi More

by Marrington
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy
Mar 17, 2020 -

Flow Toyota of Charlottesville responded

Thank you for sharing this wonderful feedback with us! We are proud to provide you with the exceptional service you deserve! We greatly appreciate your business and look forward to continuing to support you in the future!

March 12, 2020

Went the extra mile It has been a crazy week in the world and the Umansky team did more than they had communicated and quicker than anticipated. So appreciative! Jill More

by gillianv639
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Del Baramki
Mar 13, 2020 -

Flow Toyota of Charlottesville responded

Thank you! We are happy you feel that way! We always want your experience to be an easy one! We appreciate your review!

March 12, 2020

Great Service. Lindsey and Dale provided excellent and very timely service as usual. Your dealership is lucky to have such dedicated employees as these. Hopefully th More

by kmcalack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lindsey Butler, Dale Jones
Mar 13, 2020 -

Flow Toyota of Charlottesville responded

We are happy to hear Dale and Lindsey could help you out! Our team works hard to go above and beyond for all our valued guests. We appreciate your business and hope to see you again soon!

March 10, 2020

Best experience ever! I've been taking my Toyota here for 18 years, and I have to say, they keep getting better. I had a simple state inspection and oil change. I was in More

by LoveMyCorolla
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Phillips
Mar 11, 2020 -

Flow Toyota of Charlottesville responded

Thanks so much for your continued support over the years! We love providing our customers with exceptional service! We greatly appreciate your business and look forward to your next visit with us!

March 06, 2020

Courteous and super friendly service! Enjoy interaction with Jeff and Jim at the intake Service Desk. Both are attentive and truly care about the customer. They always remember to give m More

by 7HVN in Stanardsville
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Mcallister and Jeff Gran
Mar 09, 2020 -

Flow Toyota of Charlottesville responded

Thank you for sharing this wonderful feedback with us! We are proud to provide you with the exceptional service you deserve! We greatly appreciate your business and look forward to continuing to support you in the future!

February 29, 2020

Our tire was going flat when we were taking care of medical problems and your service department saved us even though we didn’t have an appointment. More

by winginatwo
Recommend Dealer
Yes
Employees Worked With
Service department
Mar 02, 2020 -

Flow Toyota of Charlottesville responded

We're so glad we could be of assistance! Helping our customers is what we're here for! Please don't hesitate to reach out if there is anything else we can assist you with.

February 28, 2020

Wife took care in for service and was very pleased with treatment by service dept. and technicians. Very professional and completed requested services. Next up, minor recall. More

by Sterodad
Recommend Dealer
Yes
Employees Worked With
Del Baramki
Mar 02, 2020 -

Flow Toyota of Charlottesville responded

Thank you for allowing us to service your vehicle. We look forward to seeing you again next time.

February 21, 2020

I had a recent detail of my highlander. It was a great price and looked brand new afterwards! Awesome service and they took great care of my car! More

by Tabbie8888
Recommend Dealer
Yes
Employees Worked With
Service Dept
Feb 24, 2020 -

Flow Toyota of Charlottesville responded

Thanks so much for allowing us to detail your Highlander! We're glad to hear you are pleased with our work, and we hope to see you again next time.

February 19, 2020

I first came to Umansky for an air bag recall and was so impressed I’ve come back again. Very efficient, no nonsense operation. First rate! More

by quietentryfarm
Recommend Dealer
Yes
Employees Worked With
Jeff
Feb 20, 2020 -

Flow Toyota of Charlottesville responded

Thank you! We are happy you feel that way! We always want your experience to be an easy one! We appreciate your review, and we look forward to seeing you again next time.

February 19, 2020

I tried 5 different dealerships, had spent hours online, and had 7 salespeople that didn't get back with me. I called Umansky, and Josh hooked me up. He listened, understood, cleared the path with solution More

by sharmony
Recommend Dealer
Yes
Employees Worked With
Josh Findcham (Sales), Mike Sydney (Finance)
Feb 20, 2020 -

Flow Toyota of Charlottesville responded

Thank you for sharing this wonderful feedback with us! We are proud to provide you with the exceptional service you deserve! We greatly appreciate your business and look forward to continuing to support you in the future!

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