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Flow Toyota of Charlottesville

Charlottesville, VA

3.8
417 Reviews

1357 Richmond Rd

Charlottesville, VA

22911

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Showing 417 reviews

April 22, 2020

Fast and Efficient I was able to call the same day and get an appt for oil change and tire rotation, it took only 35 minutes! Gave me time to walk around the parking lot More

by bklapierre
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can't remember
Apr 27, 2020 -

Flow Toyota of Charlottesville responded

Thanks so much for the positive feedback! We're thrilled to hear you had a great experience and found the entire process to be easy and pleasant!

April 17, 2020

COVID-19 ERA Service I had my Avalon inspected and fully serviced yesterday on short notice....perfectly done. The telephone service agent, the service manager and the pa More

by Jerry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
N/A
Apr 20, 2020 -

Flow Toyota of Charlottesville responded

Thank you for giving us the opportunity to service your vehicle. We greatly appreciate this feedback and look forward to seeing you again in the future!

April 17, 2020

Umansky Toyota in Charlottesville did an fantastic job on our car! Thank you so much for everything. We appreciate all the work you did! Excellent!! More

by LSC
Recommend Dealer
Yes
Employees Worked With
Lindsey Butler was wonderful. Great job!!
Apr 20, 2020 -

Flow Toyota of Charlottesville responded

Thank you for sharing this wonderful feedback with us! We are proud to provide you with the exceptional service you deserve! We greatly appreciate your business and look forward to continuing to support you in the future!

April 15, 2020

efficiency/dependability purchased a 2006 RAV4 and 2007 Camry from Brown Toyota in 2005 and 2006....All servicing has been done by Brown until Umansky took over....Umansky has More

by emberbillcat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JIM
Apr 16, 2020 -

Flow Toyota of Charlottesville responded

Thanks so much for entrusting to keep your vehicle running in top-notch condition! We look forward to seeing you again next time!

April 04, 2020

Quality Service. I feel like a family member when I visit Umansky Toyota in Charlottesville, Va. We have purchased two toyota's from them and they are wonderful to us More

by olivia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim McAllister and his team.
Apr 06, 2020 -

Flow Toyota of Charlottesville responded

We're so glad to hear you feel that way, Olivia! We take pride in offering our guests the best possible service, and we're so glad to hear Jim always hits the mark! We hope you enjoy your new ride!

March 31, 2020

quality service My truck was due for its annual state inspection and needed an oil change. Work performed with no problems with quality of work or service personnel. More

by jmmundy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Shifflett
Apr 01, 2020 -

Flow Toyota of Charlottesville responded

Thanks so much for entrusting us to service your truck! We're glad to hear you had a pleasant experience!

March 31, 2020

corolla service recall Car was ready when they said it would be. The work was done quickly and cleanly. Everyone at the dealership was very kind, courteous and professiona More

by northgarden2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Linus
Apr 01, 2020 -

Flow Toyota of Charlottesville responded

We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thank you for your kind words! We look forward to seeing you again.

March 27, 2020

Recall Notice Dealership know exactly what the recall asked. Made appointment, car ready when told. Personnel at service desk were friendly and had all the paperw More

by kent1171
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
N/a
Mar 30, 2020 -

Flow Toyota of Charlottesville responded

We're so glad we could be of service to you! We are always more than happy to assist you if anything else comes up. We hope you have a great day!

March 23, 2020

Sales experience was great-no pressure at all. Darin was very knowledgeable, friendly and quite helpful. Didn’t like dealing the pushy finance department though More

by tb
Recommend Dealer
Yes
Employees Worked With
Darin
Mar 23, 2020 -

Flow Toyota of Charlottesville responded

We're glad to hear you had a wonderful car-buying experience with Darin! We hope you enjoy your new ride!

March 18, 2020

Maintenance Service was performed quickly and professionally. Facility was well appointed and clean. Internet and TV service was available, along with reading m More

by dwinans
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Gran
Mar 23, 2020 -

Flow Toyota of Charlottesville responded

Thank you for giving us the opportunity to service your vehicle. We greatly appreciate this feedback and look forward to seeing you again in the future!

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