Flow Toyota of Charlottesville

Very good service State Inspection. They provide this service as a courtesy to their regular customers. Very good service, prompt, and no problems. Nice people to deal State Inspection. They provide this service as a courtesy to their regular customers. Very good service, prompt, and no problems. Nice people to deal with. More

The customer service people were very nice and helpful. The waiting area was very clean and hand santitizer readily available. The service was done in a reasonable amount of time. The waiting area was very clean and hand santitizer readily available. The service was done in a reasonable amount of time. More

Leslee was terrific! She was very patient and knowledgeable. We appreciate her taking time to explain the workings of our new Toyota. She’s the best car salesperson we’ve ever had. We would defin knowledgeable. We appreciate her taking time to explain the workings of our new Toyota. She’s the best car salesperson we’ve ever had. We would definitely recommend her to anyone who is in the market for a new vehicle. More

Umansky Provides Excellent Service on my Prius I've been using Umansky since I bought my Prius and all my experiences have been outstanding! I plan to continue using Umansky as long as I remain in I've been using Umansky since I bought my Prius and all my experiences have been outstanding! I plan to continue using Umansky as long as I remain in the Charlottesville area. More

State Insp I had a great experience. There were no surprises and all went well. I always have my vehicle serviced at this location. They always do a good job. I had a great experience. There were no surprises and all went well. I always have my vehicle serviced at this location. They always do a good job. More

Service representative recommended a throttle body cleaning based on my observation that performance was sluggish. The service technician showed me the cond representative recommended a throttle body cleaning based on my observation that performance was sluggish. The service technician showed me the condition of the throttle body which needed cleaning. Afterwards, I noticed a significant improvement in engine power and hope gas mileage will improve as well. A leak in a coolant system valve was discovered which needed attention. Very satisfied with their customer service and technical support. Wait time was as promised. More

Excellent Courteous reception from agents; clean and safe feeling in waiting room. I went in for the annual inspection on my MDX, as I did not want to drive to Courteous reception from agents; clean and safe feeling in waiting room. I went in for the annual inspection on my MDX, as I did not want to drive to the dealer (as there are no Acura dealers in C'ville. I was pleased that Umansky was available. Great service! Thanks. More

Repeated Failures with New Vehicle In February 2019 I purchased a 2019 Tacoma from Umansky Toyota in Charlottesville, VA. A few months later, the blower motor failed. Umansky replaced i In February 2019 I purchased a 2019 Tacoma from Umansky Toyota in Charlottesville, VA. A few months later, the blower motor failed. Umansky replaced it. This month I had another blower motor failure. Umansky's answer was to replace the motor again. I asked them to look into the cause of two faulty blower motors on a new vehicle. After all, there is no recall on these blower motors. It is highly improbable that I experienced two fluke failures a year apart. The dealership's answer was to tell me to come get the vehicle. The truck is almost out of warranty. I worry the problem that caused the failures is still present and will ruin another motor, but this third instance will occur once my warranty has expired. Moreover, it took for days for me to get my truck back. More

Recall sequoia fuel pump. FYI I called for an appointment for fuel pump replacement due to recall and was told that they were doing those on July 23 which was 2-3 weeks in the futu I called for an appointment for fuel pump replacement due to recall and was told that they were doing those on July 23 which was 2-3 weeks in the future. My bad that I didn't call back to check that they had the part prior to dropping off the vehicle that AM. That afternoon I am told they don't have the part but will for sure have it in the AM so car is left overnight. I did request a call the next AM if they should not get the part and as you can guess no part arrives. Wasted lots of my time and gas. They offered to keep my vehicle over the weekend and give me a loaner which I turned down since I have no confidence in when the part will show. Poor due diligence on their part( no pun intended). Sort of surprised how good their reviews are. Could be someone dropped the ball in my case. More

Lindsey and Dale are the best! Always a good experience at Umansky when dealing with Lindsey Butler and Dale Jones. Very accommodating and professional. Service work always performe Always a good experience at Umansky when dealing with Lindsey Butler and Dale Jones. Very accommodating and professional. Service work always performed quickly and accurately. Thanks guys! More