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Flow Toyota of Charlottesville

Charlottesville, VA

3.8
417 Reviews

1357 Richmond Rd

Charlottesville, VA

22911

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Showing 417 reviews

October 05, 2020

Umansky does all the maintenance work on my car. The staff is very professional and I am always happy with the wait time and the job that they do. I would recommend Umansky to anyone. More

by visser3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Do not know names.
Oct 06, 2020 -

Flow Toyota of Charlottesville responded

Thank you so much for the glowing recommendation! We truly appreciate it!

October 05, 2020

Umansky was willing to negotiate with me on the car I wanted to purchase when other dealerships would not. Plus I got a fair deal on my trade in. Thanks! More

by Jans04mustang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darren
Oct 06, 2020 -

Flow Toyota of Charlottesville responded

We're thrilled to hear we were able to help you into the new car you were after! Please don't hesitate to reach out if there is anything else we can assist you with!

October 01, 2020

Leslee Parsons was a pleasure to work with. She answered my many questions prior to selecting the model and color, found what I wanted (year end dwindling inventory) and worked hard to arrive at a sale pric More

by Dorothymonty
Recommend Dealer
Yes
Employees Worked With
Leslee Parsons
Oct 02, 2020 -

Flow Toyota of Charlottesville responded

Thank you for your business! We are ecstatic to hear that our staff provided you with a positive experience purchasing a new vehicle from us here at Umansky Toyota. We look forward to serving all of your automotive needs in the future. Congratulations on your purchase!

September 29, 2020

WAS TOTALLY NOT EXPECTED TO WALK AWAY WITH ANYTHING!!! I normally get turned down or a salesman putting me into something I don't want it was well worth it!!! More

by MrsJ8118
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Latesha Jones JT
Sep 30, 2020 -

Flow Toyota of Charlottesville responded

It was such a pleasure serving you! We love providing our customers with exceptional service! We greatly appreciate your business and look forward to your next visit with us!

September 24, 2020

Umansky Toyota made car buying a pleasant experience right from the first phone call!! Everyone at each step was very professional and went the extra mile to make it memorable.. in a good way!! More

by EC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Latesha, Chris, Tyler
Sep 25, 2020 -

Flow Toyota of Charlottesville responded

Thank you! We are happy you feel that way! We always want your experience to be an easy one! We appreciate your review!

September 23, 2020

All went as planned - was just getting inspection, oil change and tire rotation. Very courteous service staff. Work completed quickly! Easy pickup around 6 pm from cashier. More

by edwthompson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
several - sorry I don't have names. Covid distance means I don't see names well!
Sep 23, 2020 -

Flow Toyota of Charlottesville responded

Thanks for entrusting us with the service of your vehicle. We hope to see you again soon.

September 18, 2020

All of the service staff uniformly provide excellent customer service. Work is done well and in a timely manner. Scheduling online is helpful and easy to do. More

by slhins7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Gran, ??Christy? and cashier
Sep 21, 2020 -

Flow Toyota of Charlottesville responded

Thank you so much for taking the time to leave this exceptional review! We look forward to seeing you again next time!

September 11, 2020

In and out no fuss, and some outdoor seating for us Covid fussy types. Easier to schedule than in past. Early appointment much appreciated. No attempt to sell me more repairs More

by dmb2y
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure
Sep 14, 2020 -

Flow Toyota of Charlottesville responded

Our team works hard to provide the best possible experience for our guests, and we're glad to hear they delivered. Please don't hesitate to reach out if there is anything else we can assist you with.

September 10, 2020

Personal greeting when I arrive! They know me by name. Efficient and complete with work asked for and promised. I've been using this dealership for all of my vehicles. Very happy! More

by Satisfied customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy, Lindsey
Sep 11, 2020 -

Flow Toyota of Charlottesville responded

Thanks so much for your continued support! We look forward to seeing you again next time!

August 27, 2020

I was very pleased with the service, however being that we purchased the vehicle I do believe that it was a little high! Was surprised that no one from the sales department did not approach me about tradin More

by jrlucas21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Any?
Aug 27, 2020 -

Flow Toyota of Charlottesville responded

Thank you for taking the time to share your experience with us. Congratulations on your new ride.

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