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Flow Toyota of Charlottesville

Charlottesville, VA

3.8
417 Reviews

1357 Richmond Rd

Charlottesville, VA

22911

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Showing 417 reviews

December 13, 2020

I have to say that this was the very best car buying experience we have had. From start to finish everyone was friendly, responsive and great!! They had us in and out in record time - no two to three More

by yonkersm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darin was was great as well as Mike in finance. Thank you both!!
Dec 21, 2020 -

Flow Toyota of Charlottesville responded

We're so glad to hear our team provided you with the exceptional car-buying experience you deserve! Safe travels.

December 13, 2020

Umansky is very clean. When you get there, they greet you. They ask what you want or need to be done. When you need something that needs to be done to your car they explan it and tell you the cost right More

by mlam0478
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lindsey
Dec 21, 2020 -

Flow Toyota of Charlottesville responded

Thank you for the wonderful review! We hope to see you again soon.

December 08, 2020

REALLY AN EXCELLENT COMPANY. i have been using them for years and have come to trust the same friendly and service oriented company. I will continue my business there. More

by mic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Do Not know individual names
Dec 09, 2020 -

Flow Toyota of Charlottesville responded

This review made our day! Thank you for your support and kind words for our team here at Umansky Toyota. We look forward to continuing to work with you in the future. Have a great day!

December 03, 2020

Everything went well EXCEPT there was no coffee available. Very bad. Nor were any water bottles available. Therefore, I had to sit in the waiting room for over an hour -- dry!!!! More

by lfaust
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
None that I remember
Dec 04, 2020 -

Flow Toyota of Charlottesville responded

Thank you for giving us your valuable feedback. It's great to know that overall you enjoyed your experience. Please do not hesitate to reach out if you ever have questions or concerns as we would like to continue working with you in the future!

November 29, 2020

Having purchased several new vehicles in my lifetime, Darin Jones, by far, was the best salesperson I’ve ever worked with. He went above and beyond to put together my vehicle. Thank you, Darin. More

by Chris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darin Jones
Dec 01, 2020 -

Flow Toyota of Charlottesville responded

We're thrilled to hear about your wonderful experience with Darin! We're so happy that Darin was able to help you find the perfect new vehicle. Thank you for giving us your support and please let us know if we can ever help out again in the future!

November 24, 2020

I didn't buy my vehicle at this dealership and didn't get it serviced there at first. I really only switched when my prior dealer moved to an inconvenient location. I wished I had switched sooner. The people More

by jtand3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Phillips
Nov 25, 2020 -

Flow Toyota of Charlottesville responded

We're so appreciative that you gave us a chance here at Umansky Toyota! Thank you for taking a moment to share this wonderful feedback for our service team. We look forward to continuing to work with you so please reach out if we can ever be of assistance!

November 20, 2020

I waited for my car. The wait area is clean. Seating is socially spaced, and TV tuned to non-political network (HG). Car service was completed in a timely manner. More

by Dunsmorep
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t know their names. It was a gentleman at the desk and a lovely young woman at the pay window.
Nov 23, 2020 -

Flow Toyota of Charlottesville responded

Thanks for the awesome review! At Umansky Toyota, we work hard to meet expectations like yours and we’re happy to hear we hit the mark for you. Please don't hesitate to reach out if we can ever be of further assistance!

November 20, 2020

I bought my new 2006 Camry at this dealership in 2006. I have had it serviced there for the entire time I have had it. I have never had a bad experience at this dealership with the service I have needed, wh More

by rspauls
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't recall.
Nov 23, 2020 -

Flow Toyota of Charlottesville responded

This review made our day! Thank you for your support and incredible feedback for our service team. We hope to continue working with you so please let us know if we can ever be of further assistance!

November 18, 2020

Paul reassured me there would be a floor mat and plastic for my seat and they would spray to disinfect. My car was ready on time. It meant a lot since the office is short handed and I had to get it on my l More

by aer2c
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul and Brady
Nov 19, 2020 -

Flow Toyota of Charlottesville responded

Thank you for the overall high marks! We're so happy we could be of assistance during your recent service visit. Please do not hesitate to reach out if we can ever be of further assistance!

November 09, 2020

Quick and prompt 10K mile service on my 2020 Tacoma. Nice clean waiting room with socially distanced seating and free wifi for customer use. Great experience. More

by TJs_Toy20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Phillips
Nov 10, 2020 -

Flow Toyota of Charlottesville responded

It was such a pleasure working with you! We're so happy you had a good experience with our team during your recent visit to our service center. We love providing our customers with exceptional service and hope you will reach out if we can ever be of assistance in the future!

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