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Flow Toyota of Charlottesville

Charlottesville, VA

3.8
417 Reviews

1357 Richmond Rd

Charlottesville, VA

22911

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Showing 417 reviews

February 27, 2021

We were completely satisfied with the service. We were We were completely satisfied with the service. We were taken care of and we were able to get a state inspection that we were not expected to get. More

by bill.evelyn.kling
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ernest Poku
Mar 01, 2021 -

Flow Toyota of Charlottesville responded

Thank you for taking a moment to let us know about your experience. We appreciate your great feedback for our service team and hope to work with you again sometime in the future!

February 26, 2021

We purchased our 2020 4Runner from Umansky. Excellent sales experience, great service experiences. Friendly and helpful staff. We LOVE Toyota products and love our SUV! More

by surfnut
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael McClung
Mar 01, 2021 -

Flow Toyota of Charlottesville responded

We're so happy to hear about your experience with our team here at Umansky Toyota. We truly appreciate your support and are thankful for your feedback. We look forward to working with you again sometime!

February 22, 2021

Great service! The staff always does an excellent job of servicing my vehicle! I appreciate the appointment efficiency and the reminder of my appointment. I would highly recommend the mechanic that works on More

by sthompson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I think his name was Dave
Feb 23, 2021 -

Flow Toyota of Charlottesville responded

Thank you for giving us such high marks! We are constantly hard at work to deliver the best possible experience, and appreciate this feedback. Please let us know if we can ever help out again in the future!

February 18, 2021

I am always very happy with the service. The staff are professional and efficient. Appointment are easy to make and waiting area is pleasant and clean. More

by scharefamily
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
ernest poku
Feb 22, 2021 -

Flow Toyota of Charlottesville responded

We are delighted to hear that you can rely on our team to take great care of your vehicle, while offering an accommodating experience. Thank you for this recommendation and please let us know if we can ever help out again!

February 16, 2021

Ernest was the person who handled my service and he was excellant - great customer service and explained the mechanic's recommendation for addtional service very well. Was in and out in @ 90 minutes. More

by nnicholslewis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ernest Poku
Feb 17, 2021 -

Flow Toyota of Charlottesville responded

Thank you for sharing such wonderful feedback about your service visit with Ernest! We're happy to hear that he offered an accommodating and helpful experience. Please let us know if we can ever be of assistance in the future!

January 28, 2021

I bought a new car at Umansky Toyota in less than an hour. And that was all due to a completely awesome work from Pauline and others at Umansky. I have nothing but positive and superlative things to say More

by Aleks Hagy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pauline Teyssier, Mike (from Finance)
Jan 28, 2021 -

Flow Toyota of Charlottesville responded

We are incredibly grateful that you took the time out to leave us this note, Aleks! It's customers like you that make our job wonderful. We look forward to serving you again sometime!

January 27, 2021

It was a pleasure to work with Pauline Teyssier and Tiffany Taylor. They were very professional and responsive to every question that I needed answered. It was because of their responsiveness that I cl More

by Ed Griz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pauline Teyssier, Tiffany Taylor, Mike (finance) and Chris (sales manager)
Jan 28, 2021 -

Flow Toyota of Charlottesville responded

Thank you so much for taking a few moments to let us know how we are doing. We're so happy your experience with Pauline and Tiffany went so smoothly. Please let us know if we can ever be of further assistance and enjoy your new vehicle!

January 22, 2021

Excellent service. On time.Blakey was right there to Excellent service. On time. Blakey was right there to bring me home. When my car was ready, he came to get me and take me back to the dealership. H More

by lillgyoung
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff, Blakey
Jan 25, 2021 -

Flow Toyota of Charlottesville responded

Thank you for sharing this wonderful feedback with us! We are proud to provide you with the exceptional service you deserve! We greatly appreciate your business and look forward to continuing to support you in the future!

January 22, 2021

Darin Jones is an absolutely outstanding professional. He was the reason we chose to work with Umansky and the reason we would buy from Umansky again. I can't say enough good things about the experience. More

by Andrew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darin Jones
Jan 25, 2021 -

Flow Toyota of Charlottesville responded

Thanks for the awesome review, Andrew! At Umansky Toyota we work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Please don't hesitate to reach out if we can ever be of further assistance!

January 20, 2021

Fast and efficient service. They were ready for me when I dropped car off and had it ready sooner than I had anticipated. Great staff. More

by Rlw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Bergin
Jan 21, 2021 -

Flow Toyota of Charlottesville responded

This is excellent feedback to receive, we're so happy our team provided a smooth and efficient service. Please reach out if we can ever be of further assistance!

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