Flow Toyota of Charlottesville
Charlottesville, VA
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In for routine service. Everyone was friendly and the amount of time I waited was acceptable. Everything was clean and compiled with COVID restrictions. Very nice. amount of time I waited was acceptable. Everything was clean and compiled with COVID restrictions. Very nice. More
After the dealership I generally rely on couldn’t do the After the dealership I generally rely on couldn’t do the recall work, I appreciate and commend the Customer Relationship Manager at Umansky, Christi After the dealership I generally rely on couldn’t do the recall work, I appreciate and commend the Customer Relationship Manager at Umansky, Christina McFarlin Alsop, for quickly and effectively responding to my 9 April query about Umansky doing the work. On 13 April Lindsey Butler, Service Assistant, got me in and out before lunch. The 4-Runner ran like a top. More
We bought the car sight on seen the only problem was the drivers seat it says 6way premium i would take that it was automatic but it was 6 way manual better description needed drivers seat it says 6way premium i would take that it was automatic but it was 6 way manual better description needed More
it was very responsive to my needs. going over the internet and buying without seeing is a new experience. We did have one small discrepancy concerning the wording of the driver side seat and actually internet and buying without seeing is a new experience. We did have one small discrepancy concerning the wording of the driver side seat and actually seeing the car before buying would have made it a much clearer to what we were getting. The Car seems to built with quality. More
My wife recently purchased a 2021 toyota 4runner. She had owned it for 3 days when she heard a "clinking" sound and the truck started to shake. She canceled her plans for the next day and scheduled an appoin owned it for 3 days when she heard a "clinking" sound and the truck started to shake. She canceled her plans for the next day and scheduled an appointment to have the truck looked at by umansky toyota. When she arrived and explained the problem they treated her like she was simple and didn't know what she was talking about. They also told her it would cost $130 to look at the vehicle and she would also have to pay for the repair. Needless to say my wife was very angry and did not allow them to look at the truck. It is 3 days old and has less then 200 miles on it. The way she was treated was unacceptable!! More
I have always had a good experience and the gentleman I worked with today was wonderful. He was quick to get me updates and was very easy to work with. worked with today was wonderful. He was quick to get me updates and was very easy to work with. More
This is the 2nd cad I’ve bought from Umanksy and the 5th car I’ve bought from Tiffany. This has been the best dealership experience I’ve ever had. Everything was smooth flowing and they worked with me on go car I’ve bought from Tiffany. This has been the best dealership experience I’ve ever had. Everything was smooth flowing and they worked with me on going from a truck to something better for the family. More
Only one thing should stand out is that we drove over an hour to buy from your dealer. TWICE in a month. We really liked Elizabeth and she kept the sales games away. We only had to wait for business service hour to buy from your dealer. TWICE in a month. We really liked Elizabeth and she kept the sales games away. We only had to wait for business services the second time as you were busy. She stayed with us and was cheerful and helpful showing us the car. It was nice to not play games and even better to have a dealer get us the car model and options we wanted. More
Easy and professional, all with a friendly smile. Lindsey, was fabulous and as she promised, kept me informed. A totally positive experience, no negatives come to mind. smile. Lindsey, was fabulous and as she promised, kept me informed. A totally positive experience, no negatives come to mind. More
Shawn quickly got me out of my old lease and into a new one with the exact model that I wanted. He worked very hard to get the items and features that I wanted and was quite accommodating with letting me one with the exact model that I wanted. He worked very hard to get the items and features that I wanted and was quite accommodating with letting me take a car for a test drive. More