Flow Toyota of Charlottesville
Charlottesville, VA
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Nicely welcomed at the check-in desk. Thorough job on servicing the vehicle. Did not cost an arm and a leg. Thank you folks. R servicing the vehicle. Did not cost an arm and a leg. Thank you folks. R More
The customer service was fabulous. Everyone I worked with was very friendly and helpful with all my questions. I would recommend to my family and friends to shop at this Toyota dealership. with was very friendly and helpful with all my questions. I would recommend to my family and friends to shop at this Toyota dealership. More
Charged incorrectly for work. Took a while to respond. Finally did respond and were apologetic and gracious in the end. I'll give another chance. Finally did respond and were apologetic and gracious in the end. I'll give another chance. More
Dealer follow-up has been outstanding! Aaron, in service, went the extra mile to make certain I could pickup my vehicle after the department closed. I really appreciate the courteous and gracious service. went the extra mile to make certain I could pickup my vehicle after the department closed. I really appreciate the courteous and gracious service. More
Good communication after scheduling service visit, work performed satisfactorily. Ernest in service was efficient, friendly, knowledgeable and took the time to go over everything done to the vehicle. performed satisfactorily. Ernest in service was efficient, friendly, knowledgeable and took the time to go over everything done to the vehicle. More
Leslie is by far your best salesperson! Helpful, patient, went the extra mile to give me a snack since I had not had lunch. She knows the vehicles and all of the "extras" like bluetooth etc. Wonde patient, went the extra mile to give me a snack since I had not had lunch. She knows the vehicles and all of the "extras" like bluetooth etc. Wonderful. I will ask for her again. More
Prompt, professional, accurate and gracious response by Service Manager and Service Writer-- late afternoon, without an appointment but truly concerned maybe even panicked. 'Problem' happily solved. Service Manager and Service Writer-- late afternoon, without an appointment but truly concerned maybe even panicked. 'Problem' happily solved. More
Convenient location in Pantops.Always pleased with Convenient location in Pantops. Always pleased with service department's work. Friendly & helpful staff Prices for service are very reasonabl Convenient location in Pantops. Always pleased with service department's work. Friendly & helpful staff Prices for service are very reasonable Respectful re Covid protection & preferences More