Flow Toyota of Charlottesville

The service manager Ernest was to helpful to me. I got my car fixed quickly and on a Saturday too! Great service and the wait was short. my car fixed quickly and on a Saturday too! Great service and the wait was short. More

Umansky has good service department. Worked me in to get an appointment right away to fix issue with my car. Great customer service. Very pleased an appointment right away to fix issue with my car. Great customer service. Very pleased More

The customer service was fabulous. Everyone I worked with was very friendly and helpful with all my questions. I would recommend to my family and friends to shop at this Toyota dealership. with was very friendly and helpful with all my questions. I would recommend to my family and friends to shop at this Toyota dealership. More

Charged incorrectly for work. Took a while to respond. Finally did respond and were apologetic and gracious in the end. I'll give another chance. Finally did respond and were apologetic and gracious in the end. I'll give another chance. More

Dealer follow-up has been outstanding! Aaron, in service, went the extra mile to make certain I could pickup my vehicle after the department closed. I really appreciate the courteous and gracious service. went the extra mile to make certain I could pickup my vehicle after the department closed. I really appreciate the courteous and gracious service. More

Good communication after scheduling service visit, work performed satisfactorily. Ernest in service was efficient, friendly, knowledgeable and took the time to go over everything done to the vehicle. performed satisfactorily. Ernest in service was efficient, friendly, knowledgeable and took the time to go over everything done to the vehicle. More

Leslie is by far your best salesperson! Helpful, patient, went the extra mile to give me a snack since I had not had lunch. She knows the vehicles and all of the "extras" like bluetooth etc. Wonde patient, went the extra mile to give me a snack since I had not had lunch. She knows the vehicles and all of the "extras" like bluetooth etc. Wonderful. I will ask for her again. More

Prompt, professional, accurate and gracious response by Service Manager and Service Writer-- late afternoon, without an appointment but truly concerned maybe even panicked. 'Problem' happily solved. Service Manager and Service Writer-- late afternoon, without an appointment but truly concerned maybe even panicked. 'Problem' happily solved. More

Convenient location in Pantops.Always pleased with Convenient location in Pantops. Always pleased with service department's work. Friendly & helpful staff Prices for service are very reasonabl Convenient location in Pantops. Always pleased with service department's work. Friendly & helpful staff Prices for service are very reasonable Respectful re Covid protection & preferences More

Leslee has been fantastic! Her expert knowledge of the vehicle is second to none. It was so nice to have an experienced sales person walk me through the process; from finding the perfect Sienna that fit a vehicle is second to none. It was so nice to have an experienced sales person walk me through the process; from finding the perfect Sienna that fit all of my crazy requirements, to keeping me updated every step of the way, and giving me a fantastic lesson on all of the features once the vehicle was delivered. I could not be more satisfied with my new vehicle and the experience of purchasing it. I would give Leslee 10 stars if I could. More