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Flow Toyota of Charlottesville

Charlottesville, VA

3.8
417 Reviews

1357 Richmond Rd

Charlottesville, VA

22911

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Showing 417 reviews

September 22, 2021

Lindsey in the service department is awesome! She fit me into the schedule to quickly get an oil change and check up. Thanks so much! More

by BH
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lindsey
Sep 23, 2021 -

Flow Toyota of Charlottesville responded

We're so happy to hear that Lindsey was able to make your experience with us a great one! We look forward to working with you again next time!

September 14, 2021

The service was excellent. Leslee Parsons was the best! I will definitely return to Umansky! More

by piperlisac
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leslee Parsons
Sep 16, 2021 -

Flow Toyota of Charlottesville responded

We're so happy to hear that Leslee made your experience great! We appreciate your business!

September 11, 2021

Excellent service from start to finish! They gave me great updates and serviced my car at a fair price. I appreciated the shuttle that took me back to my apartment until my car was ready. More

by Parker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy
Sep 13, 2021 -

Flow Toyota of Charlottesville responded

Hi Parker, it's great to hear that you were so satisfied with your appointment! We appreciate your business, and we'd love to work with you again in the future!

September 09, 2021

Very good experience so far Umansky Toyota, waiting for two weeks on word from Umanky Honda about light issues on 2019 Highlander, bought used as an LE PLUS but it is not More

by Msc3v
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ernest
Sep 10, 2021 -

Flow Toyota of Charlottesville responded

Thank you so much for your feedback, we're glad to hear you've had a great experience working with us!

September 03, 2021

Leslee Pardons was wonderful to work with. Spent lots of time with me answering my questions and was extremely responsive to phone calls and texts. More

by mkwiatkowski
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leslee Parsons, Crystal.
Sep 07, 2021 -

Flow Toyota of Charlottesville responded

Thank you for sharing your positive feedback. We're so happy to hear that Leslee was able to help you out every step of the way!

September 01, 2021

The staff was friendly, flexible, and very accommodating. The work was done more quickly than anticipated. The waiting area was comfortable and well stocked under the circumstances. Overall, a very positive More

by Carl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Phillips
Sep 02, 2021 -

Flow Toyota of Charlottesville responded

Hi Carl, thanks so much for your positive feedback! We're glad to hear that you were so satisfied with your time here at Umansky Toyota, and we look forward to working with you again in the future.

September 01, 2021

Forrest was awesome! He throughly explained all of the features of the car. Dario was knowledgeable and professional. Crystal in finance was enjoyable to work with and was great at explaining all of my op More

by Glamthatup@gmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Forrest, Crystal, Dario
Sep 02, 2021 -

Flow Toyota of Charlottesville responded

It's great to hear that Forrest and Crystal were able to help you out! We're happy that your experience with us was a positive one.

August 31, 2021

I had an exceptional service experience on 8/30. 5 stars + There is nothing left to say after I said it was exceptionally great service More

by Bobwh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Layton
Sep 01, 2021 -

Flow Toyota of Charlottesville responded

We're glad to hear it! Thanks so much for visiting us here at Umansky Toyota and sharing your positive feedback!

August 27, 2021

the service provided was excellent; they made sure I knew about recall replacement pump; advised before hand to leave as little gas in tank as they had to empty the tank to replace the pump. The service mana More

by kos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chung Yeom; Girl at payment window; reception girl on phone.
Aug 30, 2021 -

Flow Toyota of Charlottesville responded

We're thrilled to hear that your appointment went smoothly and that you felt informed every step of the way! We sincerely appreciate your business, and we look forward to working with you again next time!

August 26, 2021

Nicely welcomed at the check-in desk. Thorough job on servicing the vehicle. Did not cost an arm and a leg. Thank you folks. R More

by Sean Connery
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Did not get anyone's name. No opportunity to do so.
Aug 27, 2021 -

Flow Toyota of Charlottesville responded

Hi Sean, it's great to hear that you felt so welcomed here at Umansky! We're glad that our team could meet your expectations. Thanks so much for sharing your review!

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