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Flow Toyota of Charlottesville

Charlottesville, VA

Overview
Reviews
3.9
418 Reviews
Call Dealership (434) 977-3380

1357 Richmond Rd

Charlottesville, VA

22911

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Showing 418 reviews

October 18, 2021

I don't think there was any sanitizing, there was plastic on the seat. It was a much better experience (less hassle and miss communication) than in the past. More

by michelle.shields
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
lindsey
Report | Print
Oct 19, 2021 -

Flow Toyota of Charlottesville responded

It's great to hear that you had a positive experience. We appreciate you sharing your feedback with us so that we can pass it along to the team!

October 15, 2021

They took very good care of me and the check up was done very quickly! More

by Jandpmulholland
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Gently not sure of his name
Report | Print
Oct 19, 2021 -

Flow Toyota of Charlottesville responded

We're happy to hear that you were satisfied with the outcome of your visit! We appreciate you taking the time to leave your feedback for us! Sincerely, Craig Morris, General Sales Manager, cmorris@umanskytoyota.com

October 15, 2021

Staff friendly, helpful, answered all questions, were thorough in service. Very happy! Glad that I bought from Toyota More

by Parissahansen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t know name she was very nice
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Oct 18, 2021 -

Flow Toyota of Charlottesville responded

We're happy to hear that you had a great experience with our staff! Thank you for choosing Umansky Toyota!

October 15, 2021

Our buying experience was very good. Our maintenance experiences are good but long waiting time. More

by 4Runner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael McClung
Report | Print
Oct 18, 2021 -

Flow Toyota of Charlottesville responded

Thank you for taking the time to share your review with us. We're glad you had a great buying experience, and we appreciate all your feedback!

October 14, 2021

They never disappoint. Efficient, friendly and do their best to accommodate your needs. Amy was great. More

by lindarosenberg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
amy
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Oct 14, 2021 -

Flow Toyota of Charlottesville responded

We're so happy to hear that you had a great experience working with Amy! Thank you for taking the time to let us know about your visit!

October 12, 2021

My service adviser, Lynae Hatcher, was very professional, knowledgeable and friendly. The service for an oil change and tire rotation took longer than normal and Lynae Hatcher sought me out and explained the More

by jfwilliams1947
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lynae Hatcher
Report | Print
Oct 14, 2021 -

Flow Toyota of Charlottesville responded

Thank you for taking the time to share your feedback with us! We're glad to hear that Lynae was able to help your appointment go smoothly!

October 05, 2021

As a retired person, I had to wait. Took about 1.5 hours for the 40,000 mile service on my 4Runner. Not bad. More

by p.garber
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lindsey Butler
Report | Print
Oct 06, 2021 -

Flow Toyota of Charlottesville responded

We appreciate you taking the time to share your feedback with us. Thank you for choosing Umansky Toyota!

October 03, 2021

Hassle free, friendly people, good experience. Nice people to deal with, easy transaction buying a car. More

by caskwood
Recommend Dealer
Yes
Employees Worked With
Forest and Crystal
Report | Print
Oct 04, 2021 -

Flow Toyota of Charlottesville responded

We're thrilled to hear you had a great experience with us! Thank you for choosing Umansky Toyota!

October 02, 2021

The service was efficient and friendly. I plan to buy my next Toyota from this dealership. More

by bmiller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't know the names....
Report | Print
Oct 04, 2021 -

Flow Toyota of Charlottesville responded

We're thrilled to hear you were able to find what you were looking for! We look forward to working with you soon!

October 01, 2021

Clean and friendly, on time and quick and reasonable and did I say friendly too More

by jspring13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Last name was Alsop
Report | Print
Oct 04, 2021 -

Flow Toyota of Charlottesville responded

Thank you for taking the time to share your feedback! We're glad to hear your experience with us went well!

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