Flow Lexus of Winston-Salem

Great service! Susi is wonderful, so helpful and informative. The service on the car is also great, but they can't wash a car worth a darn. won't even bother with t Susi is wonderful, so helpful and informative. The service on the car is also great, but they can't wash a car worth a darn. won't even bother with that anymore! We've been coming to Flow since 2005...we have gotten four new cars and one used vehicle. More

Very friendly and helpful They helped us find the right car. They went to another Lexus dealer in another city and brought us the car with all our preferences. I never felt p They helped us find the right car. They went to another Lexus dealer in another city and brought us the car with all our preferences. I never felt pressured, and appreciated the informative sales staff. More

Repaired a scrape on the passenger side of vehicle. We got an estimate for the repair and a date to leave the car, the repair was completed on time and the service center called us as we were getting ho We got an estimate for the repair and a date to leave the car, the repair was completed on time and the service center called us as we were getting home see we detoured to the body shop and picked the car up. You couldn’t tell where the damage had been. Great job albeit pricier than some but well worth the difference. More

Fast and friendly Came in last minute and they were able to complete the inspection on my car. The service writer Susi was great to us, wife and son. Also spoke with th Came in last minute and they were able to complete the inspection on my car. The service writer Susi was great to us, wife and son. Also spoke with the technician that serviced my car and he was super friendly.Thank you for making the visit pleasant, fast and friendly. More

Quick and Responsive Service and Concern for Customer Ian rode with me to demonstrate the bumpy tires on a new GS 350 FSport. Ian worked quickly with Lexus to replace the tires to my satisfaction. A loa Ian rode with me to demonstrate the bumpy tires on a new GS 350 FSport. Ian worked quickly with Lexus to replace the tires to my satisfaction. A loaner vehicle was provided for the 2 days the car was in service. Outstanding customer service. More

Great service Chris is always great to work with! He is so friendly and takes time to help! It is always a pleasant experience when working with him! Chris is always great to work with! He is so friendly and takes time to help! It is always a pleasant experience when working with him! More

Service Awesome Dealership! Everyone is nice, friendly and helpful. Chris whom I deal with in service is outstanding!! He makes you feel as if you are his on Awesome Dealership! Everyone is nice, friendly and helpful. Chris whom I deal with in service is outstanding!! He makes you feel as if you are his only customer and goes above and beyond. More

Service No waiting courteous people very accommodating I was given a car which was so helpful. They called about a problem which was taken care of. Thank y No waiting courteous people very accommodating I was given a car which was so helpful. They called about a problem which was taken care of. Thank you More

Always Great Always use Suzie Todd in Winston for the service of my 2 Lexus. Always good, knowledgeable and timely. Highly recommend for your service & sales needs Always use Suzie Todd in Winston for the service of my 2 Lexus. Always good, knowledgeable and timely. Highly recommend for your service & sales needs More

15,000 Mile Service I worked with Russ and he was very courteous, and efficient, and timely. I appreciate JJ setting the appointment up for me and arranging a loner car. I worked with Russ and he was very courteous, and efficient, and timely. I appreciate JJ setting the appointment up for me and arranging a loner car. More