Flow Lexus of Winston-Salem

Pleasant, easy, friendly, helpful The staff all go out of their way to be helpful. The dealership itself is a very agreeable place to spend time while service is being done. The staff all go out of their way to be helpful. The dealership itself is a very agreeable place to spend time while service is being done. More

Professional Staff was very knowledgeable and helpful. Not pushy. Mike Beck was excellent and the entire staff I was involved with made you feel right at home and Staff was very knowledgeable and helpful. Not pushy. Mike Beck was excellent and the entire staff I was involved with made you feel right at home and almost like family. More

Great service I greatly appreciate the effiet that Susi Todd has made to see that I receive excellent service. This is my third year at this dealership and I bought I greatly appreciate the effiet that Susi Todd has made to see that I receive excellent service. This is my third year at this dealership and I bought a new car here last March. I think this action expresses my opinion much better than words. More

Courtesy employees. She made sure we we’re happy, & pleased. Susi was very pleasant & helpful. Made sure we we’re comfortable while we waited on our car for service. We would definitely refer her to our friends Susi was very pleasant & helpful. Made sure we we’re comfortable while we waited on our car for service. We would definitely refer her to our friends & family. More

Awesome Had an awesome experience. Everyone there is so nice and they keep you informed about you vehicle as it is getting serviced. I would refer anyone to Had an awesome experience. Everyone there is so nice and they keep you informed about you vehicle as it is getting serviced. I would refer anyone to them. More

Very Helpful I picked up a nail in my tire in my new GX460 and I called Susi just before they were going to close. Fortunately, I was close by when it happened an I picked up a nail in my tire in my new GX460 and I called Susi just before they were going to close. Fortunately, I was close by when it happened and the Flow team was able to fix the tire and get me on my way pretty quickly. A very positive experience! More

Well Done We are always treated well and given as much time as we need to make decisions and ask questions. Staff are always courteous and cordial. We always ha We are always treated well and given as much time as we need to make decisions and ask questions. Staff are always courteous and cordial. We always have a good experience whenever we are there. More

Pleasure to work with - Direct Answers Great experience! Direct answers and timely responses. Closed the deal in short order without having to haggle back and forth. Worked with me to pr Great experience! Direct answers and timely responses. Closed the deal in short order without having to haggle back and forth. Worked with me to provided a transaction processed that worked for my situation. More

Service Everything with my service experience was great! I would recommend dealer to anyone. Service department was top rate and took care of all my needs. Everything with my service experience was great! I would recommend dealer to anyone. Service department was top rate and took care of all my needs. Very solid!! More

I will be back! The people were courteous and responsive. Service was done quickly so I only had to wait less than 1 hour. The waiting room and restroom were clean. The people were courteous and responsive. Service was done quickly so I only had to wait less than 1 hour. The waiting room and restroom were clean. More