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Flow Honda of Statesville
Statesville, NC
103 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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103 Reviews of Flow Honda of Statesville
January 10, 2021
If I could give zero stars I would. I bought my car from If I could give zero stars I would. I bought my car from here had issues day one. The sales rep was awesome, Service department TERRIBLE. They didn't If I could give zero stars I would. I bought my car from here had issues day one. The sales rep was awesome, Service department TERRIBLE. They didn't want to fix the issue then finally after doing my OWN research to show them it was a known issue they got it fixed. The service advisor Sean, doesn't care, he is extremely rude every time I've been there and worse last week. Dropped my vehicle off for service at 8 a.m he was so bland, didn't care I was having vehicle issues. I sent a text at 12:30 asking where it was in service, it hadn't been seen yet. I text and called saying I needed it done by 4 pm which would seem to be adequate time to service a vehicle. It wasn't the case I called 3 times, multiple text still not ready by 4. It was only a bluetooth issue i needed fixed, then he was rude when the vehicle was picked up. Honestly I'll drive anywhere else to service my vehicle from now on and never purchase here again because clearly customer service isn't a thing there. More
by Kristen90
Employees Worked With
Sean
December 20, 2020
I leased my Honda 3 years ago and went back to Flow Honda today. My salesman Rashawn Emanuel was so kind and friendly. He was so helpful with all our questions. We decided to purchase my lease. Rashawn wa today. My salesman Rashawn Emanuel was so kind and friendly. He was so helpful with all our questions. We decided to purchase my lease. Rashawn walked us through the process and our options. Such a friendly and caring person. I would certainly buy from him in the future. Also enjoyed Cordell Hughes and his humor as he walked us through the finance paperwork. More
by Hrblackwood
Employees Worked With
Rashawn Emanuel
September 17, 2020
My experience with Flow Honda and Shaun, Zac and Cordell was THE BEST! Thanks guys for taking the sting out of car buying. My Pilot is just what I was looking for and didn't even know it til I came to Flow. was THE BEST! Thanks guys for taking the sting out of car buying. My Pilot is just what I was looking for and didn't even know it til I came to Flow. MANY THANKS and looking forward to seeing all of you again. Rita D. More
by Rita D
Employees Worked With
Shaun Kobrin, Sales Consultant, Cordell Hughes, Business Manager, Zachary Silver, Product Specialist , Zachary Dobbins
July 18, 2020
Very Unprofessional I buy several new cars a year and have had the worst experience and customer service with this dealership. I will drive hours to deal with any other I buy several new cars a year and have had the worst experience and customer service with this dealership. I will drive hours to deal with any other Honda dealership and i live 15 minutes from this one. I would not deal with them again if they were a thousand cheaper than anywhere in the state. We traded the car with 10 thousand miles on it so we wouldn't have to deal with this dealership. Buyers Beware!!!!!! More
by Bwhitley2
Employees Worked With
Zachary Dobbins
March 25, 2020
Go somewhere else This place is a rip off. I came in for a simple oil change and transmission flush, was told one price on the phone and was charged another when pickin This place is a rip off. I came in for a simple oil change and transmission flush, was told one price on the phone and was charged another when picking my vehicle up. Now, I mysteriously have more issues with my vehicle, than when I left it including a check engine light, I guess they weren't happy with me declining some optional overpriced services they suggested. I mean who would pay over $300 to get their spark plugs changed. They refuse to fix whatever they messed up, or even admit fault....I will never do business with them again, I advise you to stay away. More
by quartazz
Employees Worked With
Casey
March 21, 2020
This was our third purchase from Flow Honda. Very pleasurable experience! Chris, Michelle and Ryan were great to work with! And, our new car was topped off with an Appalachian State tag! Great job y’ pleasurable experience! Chris, Michelle and Ryan were great to work with! And, our new car was topped off with an Appalachian State tag! Great job y’all! More
by Flower
Employees Worked With
Michelle, Chris, Ryan
February 06, 2020
Great Buying Experience!! One of the easiest car buying experiences I've ever had AND the best deal I've ever gotten on a new Honda. The atmosphere created by both their well k One of the easiest car buying experiences I've ever had AND the best deal I've ever gotten on a new Honda. The atmosphere created by both their well kept facility and their sales staff makes you feel at ease. Flow will definitely be my first stop when it's time to buy/lease a new Honda. More
by dgibson9503
Employees Worked With
Brett Coburn, Bryan Rodriguez, Olivia Reep, Ryan Ford
April 15, 2019
Went in for oil change and they shorted my car on oil Paid $49 for oil change. They shorted my car 1 and half quarts of oil. Thankfully, I checked my oil the next day before I drove to work. They blamed m Paid $49 for oil change. They shorted my car 1 and half quarts of oil. Thankfully, I checked my oil the next day before I drove to work. They blamed my car. No offer to make the situation right. I will not be going back. More
by Amy
Employees Worked With
Kasey
April 03, 2019
Some aspects excellent Rger Hill was excellent! He was very helpful and not pushy. Unfortunately when we got ready to purchase the car, there was only one man able to perf Rger Hill was excellent! He was very helpful and not pushy. Unfortunately when we got ready to purchase the car, there was only one man able to perform the purchase paperwork and registration. We had to wait for 2 hours before we got to see him and could pay for the car. Unacceptable. It had not been for that, it would have been a terrific experience. More
by JDT
Employees Worked With
Roger Hill, Mr. Ford
