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849 Reviews of Flood Mazda - Service Center
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December 04, 2018
Best dealership I've ever bought a car from. After purchasing multiple cars I think 8 or 9 in the last few years from flood Mazda for myself and 6 or so for others I have to say I would never go After purchasing multiple cars I think 8 or 9 in the last few years from flood Mazda for myself and 6 or so for others I have to say I would never go to another dealership. The cars are great but the management Russell and Cody make the dealership. More
by billmiranda401
Verified Customer
December 03, 2018
The Service Department Exceeds Expectations! Pleasant, competent, and always ready to assist in making service of my vehicle as easy as possible. I have always gotten a fast appointment and have Pleasant, competent, and always ready to assist in making service of my vehicle as easy as possible. I have always gotten a fast appointment and have been pleased with work performed and the communication with the service department. More
by mazda 6 owner
December 03, 2018
Oil Change The service staff is always very friendly and helpful, always a great experience. I bought my car here and have had my 2012 Mazda 3 serviced here sin The service staff is always very friendly and helpful, always a great experience. I bought my car here and have had my 2012 Mazda 3 serviced here since. More
by ANNETTEBRRY
December 03, 2018
Mazda 6 Speed Reincarnated! I've had my Mazda 6 Speed since 2006 and have serviced in each and every time at Flood Mazda. Though it has been well maintained it became mechanicall I've had my Mazda 6 Speed since 2006 and have serviced in each and every time at Flood Mazda. Though it has been well maintained it became mechanically ill and required a new motor. We had both the car and the motor delivered to Flood and hoped for the best. When I picked it up I was over the moon. I had missed my car and especially my clutch so much. It now runs better than ever. Steve Furtardo was my go to guy and I thank him for all that was done and in a very timely fashion too! More
by BEZERKBURKE
November 30, 2018
Great job, easy to schedule, loaner ready! Had a wonderful experience at Mazda as I usually do. They did a great job detailing my car.. I even got a special instead of paying $150, was only 99 Had a wonderful experience at Mazda as I usually do. They did a great job detailing my car.. I even got a special instead of paying $150, was only 99. That was wonderful and they had a loaner ready and waiting for me . Quick service, good people - will always go back there. Good product , this CX5!!! More
by RPACHECO1211
November 30, 2018
Excellent Customer Service. The Customer Service at Flood Mazda is excellent unlike the customer service from Tasca in Cranston who wanted me to wait 2 weeks for a recall part an The Customer Service at Flood Mazda is excellent unlike the customer service from Tasca in Cranston who wanted me to wait 2 weeks for a recall part and don't care about my concern. Flood Mazda had the part in stock and got the job done the next day. Thanks Flood. More
by JPINEDA168
Employees Worked With
Alyssa Hagerty, Jay Sousa
November 30, 2018
Fast and courteous service They always explain what's to be done and are very fast. I'm never sprung with unexpected charged. Nice waiting area. Alyssa is the best! They always explain what's to be done and are very fast. I'm never sprung with unexpected charged. Nice waiting area. Alyssa is the best! More
by CHRISTINAGOMBAR
Employees Worked With
Alyssa Hagerty
November 29, 2018
Windshield Repair They repaired my windshield quickly and efficiently. The service was excellent as always. The employees are always courteous. The coffee is always gr They repaired my windshield quickly and efficiently. The service was excellent as always. The employees are always courteous. The coffee is always great. Thank you. More
by LCOLLARD5
Employees Worked With
Alyssa Hagerty
November 28, 2018
Overpriced... Sticky-Sweet Service! I brought my Mazda CX-9 in for an inspection and knew it needed some work (tires, exhaust work, etc) but I didn't expect it to run upwards of $6500! I I brought my Mazda CX-9 in for an inspection and knew it needed some work (tires, exhaust work, etc) but I didn't expect it to run upwards of $6500! I had them hold off on the new oil pan (which I will have repaired for $150 instead of replaced for $2000) and the new tail pipe wye that I can have done for half the cost they quoted for $1900 by a local exhaust specialist. I was called promptly with the list of items it would need for inspection which also included wiper blades and two turn signal bulbs. I asked her to have them do everything but the oil pan and the exhaust which I would have to wait on or have done elsewhere. From there things seemed to go sideways with their service... It was as if she said "well I'm just going to take my ball and go home if you don't want to play with us!" When I went to pick it up she said it would take just a few minutes to process the paperwork and I'd be on my way... Yeah, an HOUR later! I don't know what the delay was, but it was ridiculous to make a client wait that long for "paperwork". I asked her multiple times how much longer it would be and the response was the same old "they should be bringing her around shortly" BS... We have experienced this same uncomfortable feeling every time we have been in Flood for service. We actually joked about it every time! In short, Flood Mazda lost not only me as a customer, they lost my wife who drives a Mazda 3 who has experienced the same sticky-sweet attitude from Allyssa, and my nephew who also drives a Mazda 3. Three of us won't be driving Mazdas much longer because we don't want to deal with this dealership anymore. More
by STEVE@SOUTHCOUNTYWOODWORKS.COM
Employees Worked With
Alyssa Hagerty
November 28, 2018
Great service all round! Always have great service from this dealer. This time I even got a great detail for $95! Only wish it was closer to my home. Keep up the good work! Always have great service from this dealer. This time I even got a great detail for $95! Only wish it was closer to my home. Keep up the good work! More
by MCHENRYD
Employees Worked With
Other Employees :
not sure about which employees, but all were great!, Phillip Barry, Alyssa Hagerty
