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Flood Mazda - Service Center

Wakefield, RI

4.8
929 Reviews
Call Service Center (401) 284-4700

929 Reviews of Flood Mazda - Service Center

Sort by
January 03, 2025

Bruce was very nice, friendly, respectful and he answered our questions. Very satisfied with everything More

by Cristina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 13, 2025 -

Flood Mazda responded

Dear Christina, Thank you for taking the time to leave a positive review. I am happy to hear that Bruce provided you with a great service experience. Customer satisfaction is our top priority here at Flood Mazda. Please don't hesitate to reach out if you have other concerns or questions. Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com

December 30, 2024

Anthony has always been a problem solver with both my Mazdas . He understands his customers and is patient while figuring out any issue. More

by JVOLPE22
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justis NOKA gets a 5 !, William Albro
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December 27, 2024

Always a pleasure to go there. Old school. They do a good job. It’s actually pleasant to have to go in. Maurice Cusick, Esq. More

by mauricecusick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
December 24, 2024

Service was done efficiently and on time. They went above and beyond as always. Very satisfied overall More

by HeatherD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 22, 2024

best service out of the 10 different mazda dealers I have used between NY and CT. More

by G_WOLFE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 26, 2024 -

Flood Mazda responded

Good Afternoon Thank you so much for your praise! We'll take the best out of 10! Here at Flood Mazda, we like to think of you like family and make you our top priority! Don't hesitate to reach out with any other concerns you may have. Our service department is always ready to help. We wish you a Happy New Year! Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

December 19, 2024

Everyone in the service department Is very friendly and helpful. I always receive great customer care and would recommend Flood Mazda service dept to anyone who is looking for transparency and great servic More

by MCCRAYFOUR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 26, 2024 -

Flood Mazda responded

Good Afternoon, Thank you for your recommendations and kind words regarding our Service Department! We are happy the our team was able to provide you with exceptional customer service during your visit. Your satisfaction is our top priority, which is why we strive to be transparent and profession ion our work. Do not hesitate to come back and see us if you have other repairs. Happy New Year! Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

December 19, 2024

Flood Mazda was very helpful with the issue I had either my car ,they took me right in and solved the problem I was having More

by Deb Westcott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Albro, Mike Thibeault
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December 14, 2024

friendy service and easy options for those who live further from the dealership. my car is was picked up at my house brought to the dealership for work and brought back free of charge. More

by TESSAWHITESIDE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
December 14, 2024

Service was excellent. Communication is super. Loved being able to view the work being performed, getting explanations with the work being performed Definately will be b More

by MOHOLMES189
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Thibeault
Report | Print
December 13, 2024

Great Customer Service concerned about the customers issues and getting it corrected the first time! More

by Conrad Fuesz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Thibeault
Report | Print
Dec 16, 2024 -

Flood Mazda responded

Dear Conrad, Thank you very much for your praise! We are delighted that you found our customer service incredible and our team was able to respond to your needs. Your satisfaction is our greatest reward and we are here for you. See you at your next service appointment. Happy Holidays! Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

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