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Flood Mazda - Service Center

Wakefield, RI

4.7
850 Reviews

850 Reviews of Flood Mazda - Service Center

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November 02, 2024

The team at Flood Mazda provides truly exceptional service, with both dedicated attention to detail and genuine caring for the needs of customers. I highly recommend Flood Mazda. More

by VS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Thibeault
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 01, 2024

excellent service on time very polite everyone was very professional the best delivery and pick up service More

by Afdipetrillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Albro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Thibeault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2024 -

Flood Mazda responded

Good Afternoon Thank you for the 5-Star review! Thank you for the positive review regarding our service department. I am happy to hear that you utilized our pick-up/Drop off service. It makes getting your car fixed so much easier. Customer satisfaction is our top priority! We look forward to seeing you at your next service appointment. Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

November 01, 2024

The best group of Knowledgeable professionals i've met would recommend flood dealership to all my friends and family. More

by Donna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bruce Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Albro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Thibeault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2024 -

Flood Mazda responded

Donna, Thank you so much for your trust and kind words! With Flood Mazda, honesty and quality of work are essential. We are so happy that you were satisfied with your service. Do not hesitate to call if you have other repair needs. See you soon in our garage. Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

November 01, 2024

Quick efficient service and very professional. Gets the job done right and no return service required More

by Figgins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Hanson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Furtardo
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 01, 2024

I have been thoroughly satisfied with Flood Mazda from the dealership to service. Service is polite and timely. More

by LAPROCINAFAMILY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2024 -

Flood Mazda responded

Good Afternoon Thank you for the 5-star review! Customer satisfaction is our top priority and we appreciate your business. Don't hesitate to contact us if you need further assistance. See you at your next service appointment. Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

November 01, 2024

Exceptional customer service, clean facility, and thorough maintenance with follow up. i am very happy we chose Mazda. More

by CARA.LIEFFERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2024 -

Flood Mazda responded

Cara, Thank you for taking the time to review your service appointment and Flood Mazda! We are so happy that our team provided you with exceptional customer service during your visit. We are here for you every step of your automobile journey. Look forward to seeing you at your next service appointment. Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

October 30, 2024

They took my vehicle in right away. Did an excellent job. We’re very attentive. I would go back to them Again More

by Gem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Albro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Thibeault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Flood Mazda responded

Good Morning Thank you for the positive review! I am happy to hear that our service team was able to resolve your car problem quickly. Your satisfaction is our top priority and we are here to help every step along the way. Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700

October 29, 2024

Service was as expected - first rate, but the service video was time stamped a good hour before I was called to pick up the car, which required an unplanned overnight stay. So I deducted one star. More

by PAUL@CHASET.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
none
October 27, 2024

I have always thought highly of Flood Mazda. They are great to work with, and I always feel treated fairly and with respect. More

by PSALZILLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bruce Hanson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 27, 2024

I really like how Flood Mazda goes through your entire vehicle and video tapes it…I do not believe any other dealerships do that for their customers. More

by LORI_D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russell Cunha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bruce Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony DeAngelis
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Albro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Thibeault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Densel (sp) He picked up & dropped off my car, TEN STARS to him!
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