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Flood Mazda - Service Center

Wakefield, RI

4.7
852 Reviews

852 Reviews of Flood Mazda - Service Center

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May 18, 2024

Very friendly staff . Throughly pleased with the work done on my car. Clean and neat facility. More

by DHCROWELL1990
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Albro
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024

Great service department. I have a non Mazda vehicle and this is where I bring it for service. More

by EGOTHBERG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Albro
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024 -

Flood Mazda responded

Good morning Thank you for the 5-Star review! We appreciate your business and choosing Flood Mazda for your auto motive needs. We look forward to serving you again in the future. Don't hesitate to reach out with any questions. Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700

April 27, 2024

Have always gotten great service and feel comfortable using them for service don’t feel like they are just telling me things to add in to the price More

by KGOCKLIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Albro
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Flood Mazda responded

Good morning Thank you for the 5-Star rating! We are happy to see that our service department took great care of your vehicle, and we are grateful for choosing us for your automotive needs. We strive to provide our customers with an upfront, transparent, and hassle-free experience. We look forward to serving you again in the future. Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

April 27, 2024

Flood Mazda will be my first choice for repairs and maintenance. Everyone was so helpful and informative and I am pleased with the whole experience! More

by SKULLMAN78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Flood Mazda responded

Good morning Thank you for taking the time to leave a positive review! Here at Flood Mazda, we strive to provide our customers with an upfront, transparent, and hassle-free experience. Thank you for your business and choosing us for your automotive needs. We hope to see you again. Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

April 23, 2024

Very personal and friendly. Very knowledgeable about their vehicles. Very happily leasing vehicles from them. I would recommend them to my friends and family. More

by NCUNN0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathie Babbitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2024 -

Flood Mazda responded

Good morning Thank you for the 5-Star review! We are happy to hear of your positive experience at Flood Mazda. Your recommendations mean a lot to us, and we are grateful for choosing our dealership. We look forward to serving you for many years to come. Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

April 21, 2024

Everyone is very professional and helpful. Especially my service advisor, Steven, He always does his best to get me in and out in a timely matter. He explains everything well. The waiting More

by SUMMERFUN91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Flood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russell Cunha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bruce Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Palmari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justis Noka
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Albro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathie Babbitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Morgan Cunha
Apr 23, 2024 -

Flood Mazda responded

Good morning, Thank you for the positive review and thank you for being a valued customer. Our goal is 100% customer satisfaction here at Flood Mazda. We want every experience to be "five Star"! We are happy that you chose us for your automotive needs. We look forward to your next visit with us. Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

April 20, 2024

The service and sales departments are excellent. Both are extremely helpful and straightforward. Highly recommend More

by TUNNELRUNNA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony DeAngelis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank in the service department- 5 stars
April 11, 2024

I have been a Flood Mazda customer for close to 16 years. All of the staff I have had the pleasure to get over the years have always been very attentive and caring. The many times I have bought Mazdas has More

by BRIAN.MOORE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russell Cunha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joaquin Pangelian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathie Babbitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Bush
Apr 15, 2024 -

Flood Mazda responded

Dear Brian, Thank you for the 5-Star rating! We truly appreciate your business of 16 years and thank you for being a valued customer. Our goal is 100% customer service. Your recommendations mean a lot to us. Thank you for choosing Flood Mazda. Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700

April 08, 2024

Everyone was pleasant to work with. I had a few questions that were answered. They handled my car with care. More

by Sandradee
Recommend Dealer
Yes
Employees Worked With
Frank Polanco, Frank Polanco
Apr 08, 2024 -

Sandradee responded

Everyone was pleasant to work with. I had a few questions that were answered. They handled my car with care.

March 31, 2024

After 15 years of service, I could barely get anybody there to help me with the purchase of a new car so I bought my car somewhere else at another Mazda dealer that wanted my business More

by luzzman1
Recommend Dealer
No
Employees Worked With
Frank Polanco, Frank Polanco
Mar 31, 2024 -

Flood Mazda responded

Hello Frederico I’m sorry you feel that way after 15 years of servicing your vehicle and giving you top notch customer service, It is very disappointing you feel that way. Unfortunately you were looking for a vehicle that we did not have that fitted your needs nor or we able to come to a deal that was best for both sides. I’m glad you found the vehicle that fits your needs and at the price and payment you are searching for. I was unaware at any time over the past years, you had any dissatisfaction with Flood Mazda and if that was not the case and you were completely satisfied, then I am very surprised to see such a negative review. I wish you best of the luck and aid Flood Mazda can ever do anything for you in the future please do not hesitate to ask. Thank you, Russell Cunha general manager of Flood Mazda

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