
Flood Ford of East Greenwich
East Greenwich, RI
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
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I was in the market to purchase a new car and upon the recommendation of my brother went to Flood Ford to deal with Ken Wylie. He has sold cars to my brother's family and recently, again upon my brother's recommendation of my brother went to Flood Ford to deal with Ken Wylie. He has sold cars to my brother's family and recently, again upon my brother's recommendation, sold a brand new car to my son. As we expected, we called, made an appointment and Ken Wylie helped us find the new car of my dreams. Then the financing part, which I always dread, was made efficiently simple by Joe Pezza who actually made me laugh! The efficiency and customer service, without any pressure selling, made our experience one that we will tell all of our friends about. My son took his friend to Flood Ford in EG and he also bought a car from Ken Wylie. I called my mechanic to get his opinion on the Ford Fusion, the price, and all of the info we had been given. He said the info was all accurate and to find an honest car dealer was a rarity in his opinion. WE arranged to pick up the car in two days. It was sparkling and ready for us when Ken said it would be. Ken and Joe Pezza spent as much time as we needed to patiently answer questions without any high powered pressure on me to hurry up and buy. I left feeling informed and confident about the car I have just bought. I fully understand the car guarantees, the servicing package and will not ever hesitate to call or stop by with a question. Although I am sure that there are many other good people working at Flood Ford in EG, I HIGHLY recommend these two gentlemen, Ken Wylie in sales and Joe Pezza in financing to any future customers at Flood Ford in East Greenwich. They are men of integrity who know their product and represent this dealership admirably! They both deserve HUGE raises!!! More
I have dealt with Ken Wylie on many occasions. He is always friendly, easy t work with, very accommodating. Gets things done in an easy, timely manner. I have also begun to use the service department always friendly, easy t work with, very accommodating. Gets things done in an easy, timely manner. I have also begun to use the service department. So far, everything has been fine. I have other family members that have bought many cars from Ken. More
I have been a customer of this dealership for a long I have been a customer of this dealership for a long time, have bought several new Fords from them and will continue to return for more to come i I have been a customer of this dealership for a long time, have bought several new Fords from them and will continue to return for more to come in the future. Their staff is very friendly and informative as the last sales associate I have met and their service department is always well staffed and are the experts in their fields that my cars need. I feel that they really make it their priority to make the customer feel important and comfortable at their dealership as a consumer whether it be for a sale or as a future customer. I would stand by their reputation when they say they can not be beat. From what I know about them over the years myself I will be back for my next car hopefully in the near future. I have always put my transportation needs on the Fords I buy, and my Fords in the hands of the Dealer I trust most, Flood Ford of East Greenwich. More
We are very happy with our "new" pre-owned 2008 Ford Expedition. The salesman at Flood Ford was very knowledgeable and helpful. We had been looking for a truck for several months and therefore had a go Expedition. The salesman at Flood Ford was very knowledgeable and helpful. We had been looking for a truck for several months and therefore had a good idea of the prices. We did not feel pressured and felt we were able to negotiate a fair price with our trade. Even tho we live in Ma, everything was very organized from test driving to paper work. We would definately recommend Flood Ford! More
We have used Flood for both sales and service. We wouldn't go anywhere else. Exceptional customer service and value! The sales and service people are all very friendly and go out of there way to ex wouldn't go anywhere else. Exceptional customer service and value! The sales and service people are all very friendly and go out of there way to exceed your expectations. The quality of the service department is the best we have ever experienced and has brought us back to being a Ford Product Customer. More
This is my 5th. Ford purchase from the Ford location. Everyone involved in both the purchase and inquries leading up to my purchase were fantastic to work with. I would recommend Flood Ford to all my fa Everyone involved in both the purchase and inquries leading up to my purchase were fantastic to work with. I would recommend Flood Ford to all my family and friends. I have to also say that the Service department is the BEST. More
After an earlier visit to this dealership more than a year ago, when we could not strike a deal, I left feeling good about Flood Ford and Ken Wylie, due to his professionalism and courtesy. Visits to oth year ago, when we could not strike a deal, I left feeling good about Flood Ford and Ken Wylie, due to his professionalism and courtesy. Visits to other dealers, including Ford dealers in Rhode Island, had left a bad taste in my mouth. This time, we were able to reach a deal quickly; and I sought out Mr. Wylie, specifically because of his way of dealing with customers as intelligent human beings, not just as a "mark" or a "target". Mr. Wylie represents Flood Ford and Ford Motor Company very effectively. More
They were very easy to deal with and very professional. My salesman had me test drive all of the models that I was interested in so that I could see the difference. He was very knowledgeable and answered My salesman had me test drive all of the models that I was interested in so that I could see the difference. He was very knowledgeable and answered all of my questions. This is the first Ford I have ever purchased, but if the car lives up to my expectations, it will not be my last. Flood Ford made my car buying experience a great one! More
Ken Wylie, our sales consultant, is the best! He had the answers to all our questions and did his homework. Ken knows his stuff. Although he was so crazy busy with the "Cash for Clunkers" chaos going on, h answers to all our questions and did his homework. Ken knows his stuff. Although he was so crazy busy with the "Cash for Clunkers" chaos going on, he still gave us his undivided attention with a smile and gave us all the time we needed. We will refer all potential customers to Ken. He made the process so easy and fun. Great job, Ken! Hooray for "Cash for Clunkers"! We were not in the market to purchase a new car for another year or two at the earliest. (And our Jeeps are both 10+ years old!) This deal was too good to pass up and motivated us to take the plunge. We're so happy we did. We love our new Fusion! At last check she was delivering 28.4 mpg and drives like a dream. Great job, Ford! We'll be back to Flood Ford for our next vehicle purchase! More
Buying a new Ford at Flood was the easiest and most pleasant car-buying experience that I ever had. There was no pressure, and once John understood what we were looking for, he had the perfect vehicle pleasant car-buying experience that I ever had. There was no pressure, and once John understood what we were looking for, he had the perfect vehicle for us. He helped us to get all the discounts that we qualified for and we ended up getting a great deal. I would definitely go back for my next vehicle, and highly recommend Flood Ford to others. More