Flood Ford of East Greenwich

I came into Flood Ford East Greenwich to get my wifes car (2009 Ford Fusion) serviced. It just so happened that I was having difficulty with my old 2003 Ford Ranger (upper ball joints were going). I met Ke (2009 Ford Fusion) serviced. It just so happened that I was having difficulty with my old 2003 Ford Ranger (upper ball joints were going). I met Ken who immediately took me out to look over the fleet of vehicles. He quickly assessed my needs through a series of very thorough questions. The truck he showed me fit my requirements to a tee! The only thing that I wish it had was serius radio, but that I will have installed at the dealership on a later date. My wife also met Ken and told me she was stunned at how comfortable and at home Ken made her feel. Her last experience at a dealership was pretty bad (pushy/rude salesman). Ken's knowledge and cool demeanor coupled with his genuine attitude have changed my wifes opinion on car dealers. I can't thank Ken enough for his assistance! As I said in a previous survey, he should be nominated "Flood Ford Salesman of the Year!". More

We went in because of a special sale with no intention of buying another car. We just wanted to see what there was on the lot. After seeing what was available and being so well treated by John Downing, we di buying another car. We just wanted to see what there was on the lot. After seeing what was available and being so well treated by John Downing, we did in fact purchase a used car. This dealership is one of the best I have ever delt with. More

The salesman, John Derobbio, was very friendly and knowledgeable. He listened to what we wanted and helped as much as possible. Great experience. John Zito in financing, got us a great rate and put in knowledgeable. He listened to what we wanted and helped as much as possible. Great experience. John Zito in financing, got us a great rate and put in a little extra work to get it. I would recommend Flood Ford and John Derobbio/John Zito. More

This is my Fith vehicle I have purchased with Flood Ford. They have a great selection, friendly staff, and don't use any false advertising gimiks. The people in the service department are knowledgeable and h They have a great selection, friendly staff, and don't use any false advertising gimiks. The people in the service department are knowledgeable and have been their as long as I have been a customer. They gave me exactly what I wanted for my trade in and got the deal done that day. Worth the trip! More

Guy was awesome. Went to try used car but I stated what I really wanted which was a 2010 Fusion AWD sport. Told guy what I wanted for payment and that I would be interested in lease. He found a car for the p really wanted which was a 2010 Fusion AWD sport. Told guy what I wanted for payment and that I would be interested in lease. He found a car for the price I wanted in a matter of 10 minutes. Everything moved quickly and without any problems. Picked my car up couple days later and Guy showed me how to work sync and also said I could go there anytime if I had any problems or didn't understand how it worked and he would help me out. Would highly recommend anyone to not only this dealership, but to Guy also. Best experience yet with purchase of new vehicle More

A fantastic dealership to do business with. I was very pleased with the overall environment and caring personnel. I love the car I was sold and will definitely go back should I desire to purchase another pleased with the overall environment and caring personnel. I love the car I was sold and will definitely go back should I desire to purchase another car in the future. I would recommend this dealershiop to my friends. More

THE TIME AND EFFORT THAT JOE AND JOHN TOOK TO GIVE THE BEST DEAL.WE WENT TO ANOTHER DEALER AND IT WAS TIME WASTED,TO ME IT SEEMED THEY DIDN'T THINK I WANTED TO BUY A CAR.AFTER 2 HOURS I LEFT WENT TO FLOOD BEST DEAL.WE WENT TO ANOTHER DEALER AND IT WAS TIME WASTED,TO ME IT SEEMED THEY DIDN'T THINK I WANTED TO BUY A CAR.AFTER 2 HOURS I LEFT WENT TO FLOOD FORD I WAS GREETED BY JOE CHICETTI AND JOHN DEROBBIO AND BOUGHT A 2011 FORD TARUS SEL. LOVE THE CAR. More

The service at Flood has been outstanding before, during, and after the sale. Their service department is well organized and quick to complete the work. It is a pleasure doing business with them. I look fo and after the sale. Their service department is well organized and quick to complete the work. It is a pleasure doing business with them. I look forward to continuing to bring my truck back for all services and the purchase of another vehicle in the near future. Thanks, Bryan Proulx More

After having a bad experience with my current Ford dealer and just about giving up on the brand, I decided to give Flood a shot after hearing an add on the radio. My salesman Chris and the rest of the folks and just about giving up on the brand, I decided to give Flood a shot after hearing an add on the radio. My salesman Chris and the rest of the folks at Flood renewed my faith in the brand. I was very pleased with the sale from start to finish. Chris did a great job of finding exactly the truck that fit my needs at a price I was comfortable with, no "pushy" sales tactics from anyone at Flood. They've also done a great job at following up after the sale to make sure I was satisfied. I highly recommend Flood of East Greenwich and will definitely look to them for future vehicle needs. More

My mother's car (I am her daughter and am on the title of both vehicles) was totaled in an accident and all of the staff involved with her claim and purchase of a new car were so helpful. She is 74 and had both vehicles) was totaled in an accident and all of the staff involved with her claim and purchase of a new car were so helpful. She is 74 and had multiple concerns which were addressed by anyone she (and I) spoke with. Everything was made so much easier for us due to the courteous and professional manners of the staff. The auto body department, who evaluated the damage thus totaling her car, were able to help get a larger claim from the insurance company. They sure know what they are doing. The sales staff was patient with Mom's questions, willing to explain in detail how to operate all aspects of her new car and be sure that she was comfortable with everything. Caroline D. Greenhalgh More