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Flood Ford of East Greenwich
East Greenwich, RI
1,000 Reviews
Flood Ford of East Greenwich serving all of Rhode Island, Eastern Connecticut and Southern Massachusetts is proud to be an automotive leader in our community. Since opening our doors, Flood Ford of East Greenwich has maintained our solid commitment to our customers, offering a wide selection of cars and trucks for lease or purchase.
We have one of the largest selections of new Ford vehicles, including the: F-150, F-250 Super Duty Trucks, Fusion, Edge, Explorer, Econoline Vans, Escape, and Expedition. Flood Ford is a certified Ford Dealer ensuring that you will get the best Ford deals in all of RI. We also carry wide selection of other makes of used cars for sale in RI.
Whether you are in the market to purchase a new or pre-owned vehicle, if you need financing options, we'll help you find a car loan that works for you! Even if you have bad credit, or are a first time car buyer, you can trust that Flood Ford of East Greenwich will make every effort to fit you into the automobile of your choice.
Flood Ford of East Greenwich has a professionally managed Service and Parts Departments open extended hours to accommodate our customers' busy schedules; and, as always, Flood Ford of East Greenwich offers competitive pricing for your automotive maintenance needs. Please feel free to contact us at (401) 884-4000 if you have any questions or comments.
Flood Ford of East Greenwich offers:
New Automobile Sales
Pre-owned Automobile Sales
Auto Loans and Financing
Certified Service Department
Full selection of Ford parts and accessories
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
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August 12, 2014
Too Much to Say in So Few Words John DeRobbio was an absolute gentleman. He went above and beyond to make sure I had a 100% understanding of the contract I was entering into. He wa John DeRobbio was an absolute gentleman. He went above and beyond to make sure I had a 100% understanding of the contract I was entering into. He was also very patient with my trying different vehicles while trying to make an educated decision on the vehicle I wanted to buy. As of this moment I would certainly do business with John DeRobbio again and would be more than happy to refer other customers to John if I know of anyone in need of purchasing a new or used vehicle. Michelle Fontaine kept in constant contact with me through email from the time I indicated that I was interested in leasing a vehicle until the time the purchase was made. She is very persistent in keeping communications open. Kudos to Michelle. Joseph Pezza stayed beyond his regular work day on a Friday before a long weekend to put together the financing so that I could have the vehicle that same evening. Now that says a lot for an employee. Also, I can’t let it go unsaid about how Mike Whyte in the service department went above and beyond the call of duty also when my 2010 Ford Explorer was being repaired. He made sure I had another vehicle to use while I was on vacation and my vehicle was in for repair. He did not know me. I was not a customer of Flood Ford in the past. I could not get any other Ford dealerships to take my car for over 2 weeks because everyone was overbooked with recalls. He took my vehicle in when others wouldn’t and while I was not able to have my vehicle repaired when I needed it, he did make sure I had a vehicle to use in place of it. Mike is a credit to the service department of Flood Ford and puts the Customer in "Customer Service". More
by darincooper
August 11, 2014
Good experience with a new vehicle purchase All aspects of the procedure to lease a new vehicle were well done. From the beginning, we dealt with Michelle over the internet - she was very helpfu All aspects of the procedure to lease a new vehicle were well done. From the beginning, we dealt with Michelle over the internet - she was very helpful without being pushy. We worked the deal with Rob, who actually listened to what we wanted and worked towards reaching that goal. Would recommend and we would use this dealership again. More
by hockeycoach15
August 07, 2014
Great experience Best experience I ever had with a car dealership. Everyone was so nice and helpful right from the first email I sent until I picked up my vehicle. Best experience I ever had with a car dealership. Everyone was so nice and helpful right from the first email I sent until I picked up my vehicle. I will definitely do business there again. More
by suecav421
August 04, 2014
Review The experience we had at Flood was flawless and relaxed. We look forward to doing more business with you in the future. Overall rating is absolutely a The experience we had at Flood was flawless and relaxed. We look forward to doing more business with you in the future. Overall rating is absolutely a 5! Thanks again & we love our new Edge! -Lori & Paul. More
by Paloty35
June 30, 2014
Great Experience! Steve Gonsalves was able to help get me out of bad situation and was very honest! Steve Gonsalves was able to help get me out of bad situation and was very honest! More
by Mike Siravo
Employees Worked With
Other Employees :
Steve Gonsalves, Joe Cicchetti, David Cathey
June 24, 2014
If you want an attitude this is the place to go! I am a small business owner who recently relocated from Cranston to Exeter. I always had done my service on my trucks at Tasca. When I called them I I am a small business owner who recently relocated from Cranston to Exeter. I always had done my service on my trucks at Tasca. When I called them I was told it would be 2 weeks before I could get my F350 in for service. On my way home one Saturday I decided to stop by Flood to see if I could get it in there sooner. It made sense after all, it was closer to my home and it was a Ford dealer. I walked in at approx. 4pm. The sales department was busy but one gentleman took the time to walk me over to service and introduce me to Wendy. I thanked him and he walked away. This is where my opinion of your dealership changed. Before I could speak she informed me that they were about to close. I told her that I just wanted to see if I could get an appointment. She then rolled her eyes and sighed. I asked her if it was too much trouble to tell me when the next availble appointment was. She then told me to hold on and proceeded to check and respond to a text! I then said to her, nevermind, and walked away. Not an "I'm sorry" or "hold on sir" but as I walked back towards sales I heard "what an a##hole". Well, if thats what you think of your consumers then I understand why Tasca has a 2 week wait. With pathetic customer service like that there is no doubt I will never return nor reccomend Flood Ford for any servicing of vehicles. I gave a 3 star on friendliness because of your sales department and their willingness to help guide me in the right direction. More
by ablanddev
Employees Worked With
Wendy
June 19, 2014
Excellent! First off I would like to give a big thank you to everyone at the flood ford team, especially Mike Flood Jr, Paulette, and Mr. Cicchetti for the ama First off I would like to give a big thank you to everyone at the flood ford team, especially Mike Flood Jr, Paulette, and Mr. Cicchetti for the amazing experience I have had. I would give you guys a 5 star rating! Mike was patient and incredibly helpful in terms of the sale, and Paulette was amazing in the finance department. The whole team has made my car buying experience absolutely effortless. I will recommend you all for years to come! Thank you again so much! More
by Ashleighterrana
Employees Worked With
Joe Cicchetti, Michael Flood Jr, Michael Flood Jr.
June 15, 2014
Excellent experence We have bought many new cars. My wife is in finance and I am a supervisor and we have a great read on people. Buying a car has always been a very stre We have bought many new cars. My wife is in finance and I am a supervisor and we have a great read on people. Buying a car has always been a very stressful experence as almost all dealers are out fo one thing, sell you the most expence package they can and that includes lies, deceptions, and paperwork games. We have always been ready for what ever they though at us. BUT with Flood ford and carlos it was, we agree on a price, no pressure for extras, very low interest rate, and a friendly HONEST staff. Please give them a try we are totally glad we did.!!!! More
by Bethbill90
Employees Worked With
Carlos Lizardo, Michael Flood Jr.
June 04, 2014
AWESOME!! In 3 minutes John Zito saved us lots of money!! He is the best. Thank you John and Carlos for providing us with an awesome car buying experience!! In 3 minutes John Zito saved us lots of money!! He is the best. Thank you John and Carlos for providing us with an awesome car buying experience!! More
by Leelapitch
Employees Worked With
John Zito-- is the best!!!!!!, Carlos Lizardo
June 03, 2014
Jill fontana s review of overall experience to purchase and I arrived a flood to trade in my 2008f150 and purchase a 2014 f150 limited, after visiting many other dealerships. I got the trade in value I asked fo I arrived a flood to trade in my 2008f150 and purchase a 2014 f150 limited, after visiting many other dealerships. I got the trade in value I asked for, and the new price I asked for overall. Everyone was extremely courteous and accommodating. This is my second time buying from flood, and I hope to continue! Keep up the good work!!! More
by JillFontana
Employees Worked With
David Cathey, Michael Flood Jr.
