Flood Ford Lincoln

Purchase of New Nautilus 2020 Great Dealership - Made an online request about my Nautilus and received an e-mail response from Michelle Fontaine, Internet Sales Manager, within fiv Great Dealership - Made an online request about my Nautilus and received an e-mail response from Michelle Fontaine, Internet Sales Manager, within five minutes. I then called the dealership and spoke with her, and she answered all my questions with price quotes, deals, financing, and I scheduled a test drive the next day and was greeted by George Shakel for my appointment. Test drive, quotes, questions answered and NO pressure at all to purchase. Done Deal. Everyone @ this dealership is pleasant, courteous and great to deal with. More

Excellent! All the employees are friendly, knowledgeable, and helpful. The place is very clean, well organized, fast service. Plenty of parking to be able to dro All the employees are friendly, knowledgeable, and helpful. The place is very clean, well organized, fast service. Plenty of parking to be able to drop off car for service. More

Battery Replacement AAA told me I need a new battery now. Called Flood and was in and out in under an hour. Great service would recommend to anyone. AAA told me I need a new battery now. Called Flood and was in and out in under an hour. Great service would recommend to anyone. More

Service department is exceptional friendly and courteous. Easy in easy out. Service is done in a timely manor. I have never had a bad service experience. Wou department is exceptional friendly and courteous. Easy in easy out. Service is done in a timely manor. I have never had a bad service experience. Would highly recommend this dealership. More

New truck purchase was a pleasant experience We were not going to buy a new truck right away, we usually need time to process the deal. No pressure ay anytime during our visit. Chris (sales rep We were not going to buy a new truck right away, we usually need time to process the deal. No pressure ay anytime during our visit. Chris (sales rep) answered all of our questions and provided us with a full picture of the truck market. We found the truck we wanted and the incentives were incredible. We bought that day. The financing process went very well while working with Blake. Flood Ford helped us with some "extra's" we wanted with the truck. I am not usually comfortable buying a new vehicle considering the costs involved. But this experience felt right and we have no regrets working with Flood Ford Narragansett. More

great experience I had a great experience in the purchase of my vehicle. A very smooth process with the paper work and the financing aspect. Would highly encourage any I had a great experience in the purchase of my vehicle. A very smooth process with the paper work and the financing aspect. Would highly encourage anyone to give Flood Ford a chance. Working with Jim Cipriano made the purchase very enjoyable More

Battery or electrical issue I dropped it on a Monday night. The communicated with me several times over the phone. Got the car back in great shape Wed night I dropped it on a Monday night. The communicated with me several times over the phone. Got the car back in great shape Wed night More

The salesman (george) has handled our requirement for years. Excellent guy and really makes this dealer a pleasure to do business with. As always a pleasure to do business again years. Excellent guy and really makes this dealer a pleasure to do business with. As always a pleasure to do business again More

So Far, So Good This dealership, & salesperson Chris, has impressed me so far. Dealership is clean, personnel I dealt with are friendly but not pushy, and were willin This dealership, & salesperson Chris, has impressed me so far. Dealership is clean, personnel I dealt with are friendly but not pushy, and were willing to do some of the extra's needed to put a fair package together. I say "so far, so good" because I've not reached my 30 days (after purchase) and haven't needed to 'test' the follow-up and repair services promises...the full proof is yet to be revealed. I bought a 2015 car with 70,000 miles, so purchased an extended pats/service warranty...I hope & expect that promises will be kept! PS...This seems to be the practice of other dealers, however, the incessant rotation of experts (warranty explanations/costs, manager checks, mechanics, closure/finance personnel, etc.) is a little off-putting. Couldn't these experts coach sales personnel rather than have a cast of characters in/out of the process? More

I find the people working at the front desk of the service department to be helpful and courteous. The work done on the car is completed on time and is of high quality. I appreciate that Lincoln’s g service department to be helpful and courteous. The work done on the car is completed on time and is of high quality. I appreciate that Lincoln’s get a free wash and vacuum. More