Fletcher Chrysler Dodge Jeep RAM

Dave was friendly, helpful and worked hard to earn my business. He spent the time needed with me on the test drive and spent the time with me to determine my needs to make sure he knew what I wanted. business. He spent the time needed with me on the test drive and spent the time with me to determine my needs to make sure he knew what I wanted. More

We had an incredible experience at Fletcher. Jason Wright was awesome...very knowledgeable of Dodge products and the organization itself. From the test drive to the credit application...we were thoroughly im was awesome...very knowledgeable of Dodge products and the organization itself. From the test drive to the credit application...we were thoroughly impressed! Jason was very personable with a great sense of humour...we WILL be back to Fletcher for our next vehicle purchase!!! We also had a great experience with Eric through the tedious process of signing financing paperwork...I believe Fletcher gave us a great deal on our trade-in and getting us financed...THANK YOU FLETCHER:) More

On arrival at the lot, Mike greeted me and offered assistance, but then let me walk the lot by myself which is what I prefer. He met me after I had walked around and asked if I was interested in any assistance, but then let me walk the lot by myself which is what I prefer. He met me after I had walked around and asked if I was interested in any of the vehicles. We reviewed pricing and he offered suggestions. Offered and test drive and was VERY helpful to getting specific information which I needed. The downside to the purchase and why I rated it as good, NOT great, was the truck only had one key fob which will cost $250 and a trip to the service department for programming. Don't think having two keys is unreasonable, but we didn't ask. Never purchased a vehicle that didn't have two keys. Guess we have now. More

Great Service!!! We felt like we were treated fairly and I can honestly say that I will buy my cars From Fletcher from now on. Doug was great in working with us and explaining everything when we took delive I can honestly say that I will buy my cars From Fletcher from now on. Doug was great in working with us and explaining everything when we took delivery. 5 STARS!!! More

While our overall experience was good other dealerships were giving incentives such as free gas for a year or oil changes for the first 2 years, 32 inch HDTV. The $4000.00 cash back was something that mad were giving incentives such as free gas for a year or oil changes for the first 2 years, 32 inch HDTV. The $4000.00 cash back was something that made me take notice. Another dealership offered us $5000.00 and a free vacation. Every suggestion made for an incentive oil changes or free gas was met with "we don't do that". You might reconsider because when people asked us how our experience was and what incentives we got to buy at Fletcher we only could say $4000.00. Two of our friends said if we had bought a Rav 4 we could have received gas free gas for a year. They liked the Jeep but were taking the $5000.00 and the free gas for a year over the Jeep products. So I feel like we would have given a better rating if we would have been offered an incentive such as the above. More

I think over all it was a great experience. The only thing I have complaint about is the fact that we bought a used vehicle and as we were leaving the lot my wife was following in our just purchased ca thing I have complaint about is the fact that we bought a used vehicle and as we were leaving the lot my wife was following in our just purchased car and I looked in my rear view and noticed that one of the headlights her out. I would think that would be one of the things that the service department would fix upon inspection considering other service was completed on the car. But that's a small issue, so overall I'm pleased. More

This was the best buying experience I have ever had. Sean went above and beyond what a normal sales person would normally do and he was extremely honest. I drove about an hour to buy from Fletcher to a Sean went above and beyond what a normal sales person would normally do and he was extremely honest. I drove about an hour to buy from Fletcher to avoid the big city hassel and I was not disappointed. The buying process was seamless and I would highly recommend anyone to Flecher's. More

WE are pleased with Flectcher Chrysler Dodge. From the very beginning I received an email from Sean. He was very kind, and he wanted us to get a new van more than we did. He went above and beyond. The man very beginning I received an email from Sean. He was very kind, and he wanted us to get a new van more than we did. He went above and beyond. The mangement all seemed very professional. We will recommend them to our family & friends!! Chad Woodall More

we came to fletcher dodge just to show my wife how the dodge challanger and the camaro she was looking to buy were so much alike. After talking to Dick Giles for a while, my wife sat in and drove a 2011 c dodge challanger and the camaro she was looking to buy were so much alike. After talking to Dick Giles for a while, my wife sat in and drove a 2011 charger and was hooked. Dick is a great salesman and a supper nice guy! He worked with us on the price of the car and our trade in as well. I'm very glad we stopped in... More

Mr Giles started off giving us wrong price he was very friendly but even after the deal he did not inform of wrong price (Was 2,000.00 less than quoted) ! Eric Johnson did not inform of insurance was 100 friendly but even after the deal he did not inform of wrong price (Was 2,000.00 less than quoted) ! Eric Johnson did not inform of insurance was 100 deductable every time we used it after asking 2 times if there would be no cost to us parts and labor he still insisted there would be no cost! One form was folded over and did not show what he had added on without knowledge. He did not go over any of the paperwork with us on cost and charges . Added on things we did not know. Kept us talking and just signing about everyday things instead of telling us he was ripping us off ! I am waiting on a 299.00 check at this time for a security they put in contract not told to us! Very upset at ourselves for letting are guard down. Do not trust Eric Johnson after chatting with him over this he made rude remarks and also told me why should he work with us if we would never buy another car there!!! We were very rushed into this car for they did'nt want us to get away sending it home on a Saturday evening closing time! Watch out for this guy he will not be honest ! He also when I ask why he didnt tell us about the cost he added on he said it was on the paper !!!! He sure had time to tell us about his step son, wife and his cell phone was dead he had to charge it ! UGH ! We were made total fools ! Sickened by this deal ! This guy needs to get coal this Christmas cause he has surely depressed ours ! More