Fletcher Chrysler Dodge Jeep RAM

Mr Giles started off giving us wrong price he was very friendly but even after the deal he did not inform of wrong price (Was 2,000.00 less than quoted) ! Eric Johnson did not inform of insurance was 100 friendly but even after the deal he did not inform of wrong price (Was 2,000.00 less than quoted) ! Eric Johnson did not inform of insurance was 100 deductable every time we used it after asking 2 times if there would be no cost to us parts and labor he still insisted there would be no cost! One form was folded over and did not show what he had added on without knowledge. He did not go over any of the paperwork with us on cost and charges . Added on things we did not know. Kept us talking and just signing about everyday things instead of telling us he was ripping us off ! I am waiting on a 299.00 check at this time for a security they put in contract not told to us! Very upset at ourselves for letting are guard down. Do not trust Eric Johnson after chatting with him over this he made rude remarks and also told me why should he work with us if we would never buy another car there!!! We were very rushed into this car for they did'nt want us to get away sending it home on a Saturday evening closing time! Watch out for this guy he will not be honest ! He also when I ask why he didnt tell us about the cost he added on he said it was on the paper !!!! He sure had time to tell us about his step son, wife and his cell phone was dead he had to charge it ! UGH ! We were made total fools ! Sickened by this deal ! This guy needs to get coal this Christmas cause he has surely depressed ours ! More

I bought from Fletcher because: Dick had put in a lot of time and effort to help me with the truck buying decision. Fletcher always has a good selection of vehicles to choose from. Fletcher is close by for time and effort to help me with the truck buying decision. Fletcher always has a good selection of vehicles to choose from. Fletcher is close by for service. Dick did not pressure me to buy. Fletcher gave me a good price. I don't think Fletchers service dept will give me the run around if I need warranty work done.---David Muck More

Go see Brad! Not only will you get a great deal, you will feel like a family member waited on you. The entire group there will treat you well. feel like a family member waited on you. The entire group there will treat you well. More

After I bought the truck, I noticed the cup holders were missing. I call Dana to see if maybe they removed them while cleaning the truck or if they were just gone all together. I had to call numerous times missing. I call Dana to see if maybe they removed them while cleaning the truck or if they were just gone all together. I had to call numerous times and kept getting told I would get a call back on this matter. It has been almost a month and still no reply. I guess costumer service isn't top of the list there. Just a simple return phone call would have been nice. I had to go elsewhere for the cup holders. More

Very friendly and I would definitely go back for my next vehicle. They had to go to Tennessee to get the exact truck I wanted since they didn't have it on their lot. They did this as soon as possible and go vehicle. They had to go to Tennessee to get the exact truck I wanted since they didn't have it on their lot. They did this as soon as possible and got me on my way. They also tried to fill out as much as they could while I wasn't there to speed up the buying process. I would definitely go back. More

First off I would like to say that this was a Purchase that started with an Autotrader Online search.Brad really went above and beyond what I would have ever expected.I am in New York.That is quite a dist that started with an Autotrader Online search.Brad really went above and beyond what I would have ever expected.I am in New York.That is quite a distance From Fletcher in Indiana.I pretty much bought the vehicle from seeing pics,conversing with Brad daily about any questions I had and they were answered honestly.In this day in age it is pretty hard to find a decent honest salesman,Especially one who I will never meet in person and went by pure honesty on his part.I would like to thank Brad and the Fletcher team in making My Jeep Rubicon Purchase a very smooth transaction. Thanks again, Dave Ford Buffalo,NY. More

Overall good experience with all aspects. Salesperson and finance dept. worked hard to get me the right truck at the right price. Can't wait to get some goodies for my truck. finance dept. worked hard to get me the right truck at the right price. Can't wait to get some goodies for my truck. More

I would like to thank Jason Wright for his assistance in buying my Jeep. He is a great sales person with no pressure to buy. He listened to my needs, wants and concerns. Thank you buying my Jeep. He is a great sales person with no pressure to buy. He listened to my needs, wants and concerns. Thank you More

This dealership was great to deal with. I submitted an offer for the vehicle I purchased online. Within 10 minutes I had an answer from Brad. I visited the dealership the next morning and we test drove th offer for the vehicle I purchased online. Within 10 minutes I had an answer from Brad. I visited the dealership the next morning and we test drove the car and worked on the final details of the sale. They were patient with me while I worked out some unforseen issues with my financing. Overall I had a wonderful experience. This is also the first Chrysler product I have ever owned so it left a great impression. More

They gave me an excellent treatment, very polite and make you feel very relax, and for me was very important, because it was my first new car, so I can laid-back because I know everything's been taken care. you feel very relax, and for me was very important, because it was my first new car, so I can laid-back because I know everything's been taken care. More