Fletcher Chrysler Dodge Jeep RAM

Good deal We have dealt with Dick Giles before and have always had a great experience. He bent over backwards to help us get our new caravan. We plan to always We have dealt with Dick Giles before and have always had a great experience. He bent over backwards to help us get our new caravan. We plan to always deal with him in the future. More

very happy Started my transaction online with Sarah. She is very professional and no pressure sales lady. I would recommend this dealership to anyone! I bought Started my transaction online with Sarah. She is very professional and no pressure sales lady. I would recommend this dealership to anyone! I bought a new truck and had tons of questions about the new electronics and she walked me thru everything. More

great car buying experience Second time back this year buying a vehicle! First purchased was a used truck, and the second was a new jeep patriot. I highly recommended Fletcher! Second time back this year buying a vehicle! First purchased was a used truck, and the second was a new jeep patriot. I highly recommended Fletcher!! More

Horrible communication! Purchased our truck two weeks ago traded our suv in. Everyone was friendly and very helpful while we were there. But that went out the window once we Purchased our truck two weeks ago traded our suv in. Everyone was friendly and very helpful while we were there. But that went out the window once we left there. We've been told multiple times that we would be receiving a phone call from them but never do. But when we call they say well the person you've been dealing with isn't here today they'll call tomorrow, but they never do! They are not very organized nor do they communicate with their customer well. More

Outstanding Experience When we first walked in to Fletcher Chrysler, we were met by Larry Schwab. He was very friendly and helpful. Throughout our experience, Larry was pati When we first walked in to Fletcher Chrysler, we were met by Larry Schwab. He was very friendly and helpful. Throughout our experience, Larry was patient, understanding, and worked extremely hard to get us what we were looking for. We had never been to Fletcher before, and because of the service we received, we will definitely be back. Thank you to Larry and everyone else who helped us get in to our new Jeep. We love it!! More

Horrible service department In late July I called the service department at Fletcher. I explained to them that the nozzles that spray my washer fluid onto the windshield was bro In late July I called the service department at Fletcher. I explained to them that the nozzles that spray my washer fluid onto the windshield was broken off. I told the service advisor that these are made of plastic and both are snapped off. I asked about setting up an appoint to get it fixed. The service advisor told me that " I'm booked for the next two weeks." The first appointment available is August 9th at 8:30am. I set the appointment. When setting the appointment I also gave the advisor my VIN. I arrived at the dealership at the scheduled time. Around 2:15pm I returned to the dealership to get my car. I was told that " we had to order the part from Chicago and it will be here tomorrow." After stewing for a few minutes, I spoke to the service manager. I explained my frustration to him. I asked why the part wasn't ordered two weeks prior when I set the appointment. I got a blank stare with the explanation that " that service advisor no longer works here." I will say that the service manager was much nicer than I would have been in the situation. However, I would not recommend this service department to anyone. My first clue should have been when it took two weeks to get in. Going forward, I plan to take my business elsewhere as it seems that Fletcher has no respect for my time. More

Fair price/Great Customer Serivce Just purchased our second vehicle from Fletcher recently. First vehicle was a used truck, second was a new grand cherokee. We have recommended Fletc Just purchased our second vehicle from Fletcher recently. First vehicle was a used truck, second was a new grand cherokee. We have recommended Fletcher in the past and will continue to do so. More

Used vehicle purchase First time at Fletcher, but will be back. No hassle negotiation! Impressed by the "low pressure" from both the sales rep (Larry) and used car manage First time at Fletcher, but will be back. No hassle negotiation! Impressed by the "low pressure" from both the sales rep (Larry) and used car manager. Surprisingly pleasant experience. More

New vehicle purchase This was my first time purchasing a vehicle through Fletcher. The sales team went above and beyond to find the truck I wanted and get my payment where This was my first time purchasing a vehicle through Fletcher. The sales team went above and beyond to find the truck I wanted and get my payment where I needed to be. I would recommend Fletcher to anybody to purchase their next vehicle, and my future business will be with them for now on. More

Awesome customer service Fantastic deal, amazing! Best dealership I've ever dealt with!! I strong recommend them for all your automotive needs!! Thank your for all they did fo Fantastic deal, amazing! Best dealership I've ever dealt with!! I strong recommend them for all your automotive needs!! Thank your for all they did for my wife and I!! More